642 customer experience manager jobs at 320 companies in Defiance, OH
2mo
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Full-Time Customer Experience Manager
Fort Wayne, Indiana, United States
$14-$15/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible availability including nights and weekends; strong communication, merchandising knowledge, multitasking, and ability to train and mentor front-end associates.
POS
2w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
5d
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Head of Customer Experience
Bryan, Ohio, United States
$65k-$75k/yr HybridFull Time
4+ YOE2+ MgmtRequires 4+ years in direct-to-consumer ecommerce customer experience and 2–3 years managing a team, with KPI analysis, leadership communication, coaching, and training experience.
Richpanel, Gorgias, Zendesk, Intercom, Shopify, Amazon Seller Central, Google Workspace
1mo
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Community Experience Manager
Toledo, Ohio, United States
$15/hr OnsitePart Time
Ability to teach choreography, drive sales and retention, work evenings/weekends, use Mindbody and Carmen, manage social media, and build community; customer-facing and sales-focused role.
Mindbody, Carmen, Instagram, TikTok, Facebook
1w
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Retail Experience Manager
Toledo, Ohio, United States
OnsiteFull Time
2+ YOERequires 2–3 years of retail experience in a customer-facing sales setting, demonstrated leadership, coaching and staff development ability, organization, professional communication, and flexible schedule availability.
3mo
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Customer Experience Supervisor I - Shops@fallen Timbers
Maumee, Ohio, United States
$19-$24/hr OnsiteFull Time
Lead and coach store associates, oversee cash handling and checkout processes, manage staffing and training, and drive customer experience and sales.
3w
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Customer Project Manager
Fort Wayne, Indiana, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years aircraft maintenance experience and 2+ years customer project management or supervisory experience; knowledge of FAA/EASA/Transport Canada regulations; strong communication, planning, and computer skills.
3w
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Customer Service Manager
Van Wert, Ohio, United States
OnsiteFull Time
Manage daily branch operations and small team, perform order fulfillment and inventory tasks using ERP and RF scanners, provide customer support, lift 50 lbs, stand for full shifts; warehouse and customer service experience required.
ERP, RF scanners
3w
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Assistant Manager, Guest Experience | Levis Commons
Perrysburg, Ohio, United States
$23-$31/hr OnsiteFull Time
1+ YOE1+ Mgmt1+ year people management and leadership experience, variable schedule (including weekends/holidays/overnights), reliable transportation to store, ability to lift up to 30 lbs, strong communication and decision-making skills.
2w
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Customer Service Manager
Fort Wayne, Indiana, United States
$87k-$92k/yr HybridFull Time
Manage and develop an underwriting team, oversee complex accounts, obtain P&C license within 6 months, proficiency with Microsoft Excel and Word, insurance and customer service experience, strong communication and leadership skills.
Microsoft Excel, Microsoft Word
3w
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Guest Experience Host
Fort Wayne, Indiana, United States
$20-$25/hr OnsiteFull Time, Part Time
Provide attentive, organized, guest-facing service; anticipate needs, manage arrivals, assist with luggage and hotel upkeep; weekend and holiday availability required.
1mo
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Customer Relationship Manager
Fort Wayne, Indiana, United States
OnsiteFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in customer success/relationship management or hospitality, strong communication, emotional intelligence, CRM and customer service experience.
CRM systems
2mo
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Lead Experience Associate
Toledo, Ohio, United States
OnsitePart Time
Lead shifts, supervise team, ensure guest experience, front desk operations, and event logistics; 30 hours/week including evenings, weekends, and holidays.
Google Suite, Scheduling tools
2mo
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Customer Quality Manager
Urbancrest or Northwood
OnsiteFull Time
Associate degree in business or equivalent experience; strong problem-solving, communication, and leadership skills; experience leading teams.
3w
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Customer Service
Holiday City, Ohio, United States
OnsiteFull Time
Provide customer support and account management, process orders and samples, coordinate with production/accounting/shipping, proficient in Microsoft Word/Excel/Outlook and AS400, strong communication and teamwork.
Microsoft Word, Microsoft Excel, Microsoft Outlook, AS400
1w
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Customer Service Representative
Fort Wayne, Indiana, United States
OnsiteFull Time
Strong relationship building and customer management skills, passion for serving customers, willingness to learn and grow through company training.
1mo
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Customer Care Representative
Toledo, Ohio, United States
OnsiteFull Time
2+ YOE2+ years customer service or reputation management experience; strong written communication; Microsoft Excel proficiency; experience with online review platforms and CRM preferred; ability to manage priorities and meet deadlines.
Microsoft Excel, Google, Yelp, BBB, CRM
1mo
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Consumer Experience Leader (FT)
Fort Wayne, Indiana, United States
$18-$22/hr OnsiteFull Time
1+ YOERetail supervisory experience preferred; skills in sales, customer service, merchandising, inventory control, loss prevention, staffing, coaching, and Microsoft Office; HS diploma/GED required.
POS Systems, Microsoft Office
2w
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Customer Success Associate
Wauseon, Ohio, United States
$45k-$50k/yr OnsiteFull Time
2+ YOECoordinate customer communications, manage service requests,warranty and spare parts processes; proficiency with CRM/ERP and Microsoft Office; 2+ years customer service or related experience preferred.
HubSpot, JobBOSS, UKG, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
3mo
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Customer Service Representative
Toledo, Ohio, United States
OnsiteFull Time
0+ YOEAssist customers, manage rentals, and inspect equipment; valid driver’s license and high school diploma; willing to learn and lift up to 50 lbs.
U-Scan, Forklift, Smartphone
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