656 customer experience manager jobs at 301 companies in Dover, OH

3w
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Customer Experience Manager
Dover, Ohio, United States
$36k-$46k/yr OnsiteFull Time
Unified Bank
Unified BankNASDAQ: UBCP: Providing community-focused personal and business banking financial services.
2+ YOE2 years retail banking experience; ability to lead and develop branch staff, strong written and verbal communication, ability to process consumer loans, and lift ~40 lbs.
2w
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Customer Experience Representative - ICS
Akron, Ohio, United States
OnsiteFull Time
J.B. Hunt
J.B. HuntNASDAQ: JBHT: North American transportation, logistics, and freight shipping services.
1+ YOEHigh school diploma/GED with 1–2 years customer service or sales experience or a bachelor’s degree; strong communication, multitasking, and customer-centric mindset; ability to manage priorities and maintain composure.
2w
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Customer Experience Representative - ICS
Akron, Ohio, United States
OnsiteFull Time
J.B. Hunt
J.B. HuntNASDAQ: JBHT: Provides freight transportation, logistics, and intermodal shipping services.
1+ YOEHigh school diploma/GED with 1–2 years customer service or sales experience (or bachelor's degree). Must manage customer orders, schedule pickups/deliveries, communicate status, and resolve issues.
2w
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
Sage Fence
Sage Fence: Installs security fencing and perimeter protection for critical infrastructure.
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
2mo
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70230- Part-time Customer Experience Coor
Kent, Ohio, United States
$15-$15/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail experience and 6 months leadership; flexible availability including nights and weekends; merchandising, communication, training, and organizational skills required.
POS
3mo
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Customer Experience Supervisor II - Fort Steuben Mall
Steubenville, Ohio, United States
$19-$24/hr OnsiteFull Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Leads customer service, coaches staff, trains team, and manages omnichannel processes.
5d
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Retail Experience Manager - Canton
North Canton, Ohio, United States
$55k-$87k/yr OnsiteFull Time
Best Buy
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
2+ YOE2+ MgmtRequires 2 years of supervisory or management experience, 2 years of sales or customer service experience, and 1 year managing and reviewing operational expenses and revenue. Retail experience preferred.
2w
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Customer Success Manager
Canton or United States
RemoteFull Time
Equivant
EquivantToronto Stock Exchange: CSU: Provides software solutions for the justice and public safety industry.
3+ YOE3+ years in customer success or account management in B2B SaaS; experience with complex accounts, retention and expansion, strong communication, and willingness to travel up to 30%.
ChurnZero, CRM, Case Management Software
1mo
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Customer Service Representative
St. Clairsville, Ohio, United States
HybridPart Time
Jarvis Law Office
Jarvis Law Office: A law firm providing elder law and estate planning services focused on compassionate, client-centered legal advice.
High school diploma required; strong customer service and phone skills; proficiency in Microsoft Office; ability to prioritize tasks, handle sensitive information, and manage client files.
Microsoft Office
2mo
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Customer Lifecycle Manager
Wadsworth or Carrollton or Georgetown
OnsiteFull Time
Enthusiast Auto Holdings
Enthusiast Auto Holdings: Direct-to-consumer e-commerce retailer of specialty performance automotive parts.
4+ YOE4+ years in omnichannel retention/customer lifecycle marketing for multi-brand or high-SKU e-commerce; proven SMS scaling, lifecycle orchestration, audience segmentation, GA4/data literacy, and enterprise platform experience (Listrak, Klaviyo, Attentive).
Listrak, Klaviyo, Attentive, GA4, ERP, WMS, OMS, SMS, MMS, RCS
2mo
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Manager of Operations & Customer Service
Akron, Ohio, United States
$62k/yr OnsiteFull Time
Akron Metropolitan Housing Authority
Akron Metropolitan Housing Authority: Provides affordable housing and resident services in Summit County.
7+ YOE3+ MgmtBachelor's degree and 7+ years property management experience (3+ years supervisory). Public Housing Management Certification required within 1 year. Valid Ohio driver\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0...
HUD systems
2mo
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Office Customer Service Manager
Akron, Ohio, United States
$48k-$64k/yr OnsiteFull Time
Allstate Insurance Agency
Allstate Insurance Agency: Independent agency providing personal and commercial insurance solutions.
Property & casualty license and insurance agency experience required; strong communication, leadership, organizational skills, customer service and claims support; ability to coach staff; bilingual skills a plus.
5d
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Customer Support Representative
Sugarcreek, Ohio, United States
OnsiteFull Time
ProVia
ProVia: Manufacturer of professional-class exterior doors, windows, and siding.
Strong written, verbal, technical, and organizational skills; computer proficiency, mechanical aptitude, math skills, and ability to manage customer inquiries, orders, and communications. Customer service experience preferred.
Microsoft Office
2w
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Customer Service Representative
Medina, Ohio, United States
OnsiteFull Time
Carlisle Industrial Brake & Friction
Carlisle Industrial Brake & Friction: Manufactures heavy-duty braking and friction solutions for industrial equipment
1+ YOEProcess customer orders end-to-end, handle pricing/delivery inquiries, support sales managers; high school diploma, US citizenship, Spanish preferred, 1+ years customer service experience preferred.
Microsoft Excel
3mo
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Customer Service Representative
Tallmadge, Ohio, United States
OnsiteFull Time
U-Haul
U-HaulNYSE: UHAL: Provides moving truck rentals and self-storage units to consumers.
0+ YOEAssist customers, manage rentals, inspect and maintain equipment; requires high school diploma and driver’s license.
U-Scan, Forklift operation, Propane handling
1mo
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Customer Service - Self Storage Manager
Uniontown, Ohio, United States
$15/hr OnsiteFull Time
Public Storage
Public StorageNYSE: PSA: Self-storage services for residential and commercial customers.
Customer-service or sales experience preferred, valid driver’s license and use of personal vehicle, ability to lift up to 35 lbs, perform maintenance and cleaning, and make collection calls.
2w
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Customer Logistics Manager - Dedicated Transportation
Cuyahoga Falls, Ohio, United States
$65k-$75k/yr OnsiteFull Time
Ryder
RyderNYSE: R: Provides commercial vehicle leasing, logistics, and supply chain solutions.
2+ YOE1+ Mgmt2+ years supply chain/logistics experience, 1+ year supervisory experience, HS diploma required, bachelor's preferred, advanced MS Office skills, logistics and regulatory knowledge, strong communication and analytical skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
2w
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Customer Logistics Manager - Dedicated Transportation
Cuyahoga Falls, Ohio, United States
$65k-$75k/yr OnsiteFull Time
Ryder
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
2+ YOE1+ MgmtHigh school diploma required; bachelor\u0002s preferred. 2+ years logistics/supply chain experience, 1+ year supervisory experience, advanced MS Office, logistics and manufacturing knowledge, regulatory compliance and safety focus.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
3E
3E: Provides software and data for chemical regulatory compliance management.
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
5d
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Customer Care Specialist
Orrville, Ohio, United States
OnsiteFull Time
JDM Structures
JDM Structures: Manufacturer and retailer of custom outdoor structures and homes.
Ability to learn Microsoft Office, Business Central, and inventory portals; communicate effectively; manage multiple projects and interruptions; and maintain attention to detail and follow-through.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft OneDrive, Business Central