1,271 customer experience manager jobs at 549 companies in Enfield, CT
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Customer Experience Manager
Wethersfield, Connecticut, United States
$20/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, minimum 2 years management experience, strong verbal/written communication, multitasking, creative thinking, ability to lift up to 25 lbs and work flexible schedule.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; merchandising, communication, training, and multitasking skills.
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
2+ YOEHigh school diploma/GED, 2 years customer service experience (1 year as WM CSR preferred), proficiency in Microsoft Office, strong verbal/written skills, typing and multitasking, able to handle escalations and meet performance standards.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOERequires a high school diploma or GED, 3–4 years in service-oriented operations, 2–3 years in customer service training, coaching, organizational, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Chromalloy: Provides engineering, repairs, and aftermarket parts for turbine engines.
5+ YOEBachelor's plus 5+ years or equivalent experience in leadership/customer-facing roles; aerospace or regulated-industry experience preferred; advanced Excel and PowerPoint; strong customer focus and crisis management; US person required; background check and drug screen.
Alvest: Manufacturer and provider of airport ground support equipment globally.
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
Acosta: A retail sales and marketing agency driving brand growth.
0.5+ YOEBachelor's degree or equivalent, at least six months of retail, marketing, space management, or resets experience, Microsoft Office proficiency, presentation skills, and ability to manage multiple projects.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
RalliantNew York Stock Exchange: RAL: Sells precision instruments and sensors for diverse industrial sectors.
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
Compass GroupLondon Stock Exchange: CPG: Global provider of contract food and support services.
3+ YOERequires a high school diploma or equivalent, 3-4 years in service-oriented operations, customer service training experience, coaching skills, organizational ability, and Microsoft Office proficiency; a four-year degree is preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Acosta Group: Provides retail sales and marketing services for consumer brands.
0.5+ YOEBachelor's degree or equivalent, six months of retail, marketing, space management, or reset experience, proficiency with Microsoft Office tools and web applications, presentation skills, and project management ability.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook, web-based applications
Ralliant CorporationNYSE: RAL: Global provider of precision instruments, sensors, and monitoring solutions.
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Raymour & Flanigan: Retails home furniture, mattresses, and decorative home accessories.
3+ YOE3+ years management experience in retail or customer service, leadership skills, PC proficiency, flexible to work nights/weekends/holidays; bachelor’s degree preferred.
Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Bank Five Nine: Provides personal banking, business loans, and mortgage lending services.
1+ YOEHigh school diploma/GED, 1+ year retail banking experience, basic Windows keyboarding skills, supervisory/coaching ability, audit/compliance and new accounts experience preferred.