6,014 customer experience manager jobs at 2,219 companies in Fairfield, CT
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Manager, Customer Experience
New York City, New York, United States
$115k-$140k/yr OnsiteFull Time
6+ YOE2+ Mgmt6+ years in customer-facing roles, 2+ years managing customer-facing teams; strong project management, technical aptitude, communication, process-building, coaching, and data-driven reporting skills.
Gmail, Hiver
1mo
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Customer Experience Manager
New York or Long Island City
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years in customer experience or related roles; strong written communication; experience managing high-volume inquiries; familiarity with Gorgias, ERP, and Shopify; team leadership and problem-solving skills.
Gorgias, ERP, Shopify
1mo
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Customer Experience Manager
New York City, New York, United States
$94k-$118k/yr OnsiteFull Time
3+ YOE3+ years retail management experience (3–5 years preferred), luxury retail or hospitality preferred; customer-obsessed, coaching and mentoring ability, flexible schedule (nights/weekends/holidays), proficiency with digital check-in and clienteling systems.
2w
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
1w
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Senior Manager, Customer Experience
Jersey City or Denver or New York City or Leeds or Dublin or Michigan or New Jersey or Pennsylvania or West Virginia
$150k-$187k/yr HybridFull Time
8+ YOERequires 8+ years in operations, customer experience, strategy, consulting, business operations, people management, or related functions; a bachelor's degree or equivalent; strong analytics, leadership, communication, and project execution skills.
Fraud, Payments, Gaming, Sportsbook
2mo
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Customer Experience Manager
New York or San Francisco
$115k-$170k/yr HybridFull Time
Experience owning client support, investigating issues and logs, producing high-signal handoffs to engineering, delivering client training, strong written communication, and structured problem-solving in an early-stage environment.
1w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
3w
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Customer Experience Manager
West Point, New York, United States
$65k/yr OnsiteFull Time
3+ YOEHigh school diploma, valid state driver's license, 3+ years customer service experience, property management or hospitality preferred, strong communication, Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
1mo
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Sr. Manager, Licensed Customer Experience
New York City, New York, United States
$145k-$165k/yr HybridFull Time
People management experience in customer-facing financial services or CX; FINRA Series 65 or equivalent (Series 66, CFP); proven coaching and performance management in metric-driven orgs; experience with Zendesk and Salesforce; excellent communication.
Zendesk, Salesforce
3mo
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Senior Customer Experience Manager
New York, New York, United States
$95k-$150k/yr HybridFull Time
4+ YOE4+ years in program management or process improvement; experience with B2B customer relationships; retail tech implementation; strong analytical skills; cross-functional collaboration; detail-oriented.
RFID, Computer Vision, Data Analysis and Visualization, Project Management Methodologies
3w
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Customer Experience Manager
Wethersfield, Connecticut, United States
$20/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years management experience, strong verbal/written communication, multitasking, creative thinking, ability to lift up to 25 lbs and work flexible schedule.
1w
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
2mo
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Manager, Customer Experience
Woodcliff Lake, New Jersey, United States
$105k-$120k/yr OnsiteFull Time
10+ YOE10+ years in Customer Service or Sales Administration; Bachelor's degree preferred; proficient with Microsoft Office, Excel, inventory systems, and Dynamics 365.
Microsoft Office Suite, Excel, Inventory Management Systems, Microsoft Dynamics 365
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Customer Experience Lead
Brooklyn, New York, United States
$75k-$85k/yr OnsiteFull Time
2+ YOE2–5 years in customer experience/support/community with excellent writing, brand awareness, judgment, comfort with automation/AI, and ability to turn customer feedback into product and process improvements.
Gorgias, Shopify
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Customer Experience Coordinator
Newtown, Connecticut, United States
$18-$18/hr OnsitePart Time
1+ YOE0.5+ MgmtOversee front-of-store associates to deliver excellent customer service, promote loyalty programs, train/coaching associates, manage POS/register coverage, and meet retail & leadership experience requirements.
POS
3d
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Customer Experience Associate
New York City, New York, United States
$67k-$75k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer service or an adjacent role, strong communication, organization, time management, problem-solving, data analysis, and stakeholder communication skills.
Zendesk
6d
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Customer Experience Associate
New York City, New York, United States
$250-$500/day OnsiteFull Time
Customer service, client relations, or account management experience; excellent communication, interpersonal, organizational, and problem-solving skills; Microsoft Office proficiency required.
Microsoft Office Suite, CRM software
18h
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Senior Manager, Customer Experience & Retention
New York City, New York, United States
$135k-$145k/yr OnsiteFull Time
7+ YOERequires 7+ years in customer experience, high-end retail, and CRM or retention programs; consumer insights leadership, multi-channel strategy, leadership presentations, and team management experience.
CRM, NPS, CSAT, LTV
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Experience Lead - Full Time
Milford, Connecticut, United States
$18/hr OnsiteFull Time
Provide excellent customer service, lead front-end operations, direct associates, manage checkout flow, and maintain merchandising and recovery standards.
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