591 customer experience manager jobs at 227 companies in Farmington, AR
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Manager, Customer Experience
Oxnard or Fort Smith or San Antonio or O'Fallon or Montgomery
$84k-$155k/yrHybridFull Time
Rheem: Privately held global manufacturer of heating, cooling, water-heating, pool-heating, and commercial refrigeration equipment for homes and businesses.
7+ YOEBachelor’s degree in business, statistics, economics, or related field; 7+ years in customer service or call center operations; supervisory experience; ERP and order management systems experience.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
J.B. Hunt Transport ServicesNASDAQ: JBHT: Transportation and logistics services provider.
1+ YOEHigh school diploma/GED with 1–2 years customer service or sales experience (or Bachelor's). Requires strong communication, multi-tasking, customer focus, and ability to manage orders, schedules, and customer relationships.
Marshalls: U.S. off-price retailer serving shoppers with discounted brand-name apparel, shoes, beauty, accessories, and home décor.
1+ YOERequires flexible availability including nights and weekends, retail and leadership experience, merchandising knowledge, multitasking, strong communication, organization, detail orientation, and ability to train others.
Customer Experience Supervisor I - Pinnacle Hlls Promde
Rogers, Arkansas, United States
$20-$24/hrOnsiteFull Time
JCPenney: Iconic American department store retailer of apparel and home goods.
Leads and coaches store associates and cashiers to deliver customer service and drive sales, manages checkout operations and scheduling, supports hiring and training, and meets performance and productivity metrics.
Mobile Point of Sale, Point of Sale, Satellite Registers, Expeditor stations, iCAP (Credit)
2+ YOERequires 2+ years of professional experience in CPG or retail, strong communication and collaboration skills, customer focus, project management, problem-solving, and CRM experience preferred.
SPS CommerceNasdaq Global Market: SPSC: Public cloud software providing supply-chain network and analytics to retailers, brands, distributors, manufacturers, and logistics providers.
2+ YOEBachelor’s degree or equivalent experience; 2+ years in customer success or 3–5 years in sales/account management; SaaS experience and executive relationship-building skills required.
Crain Automotive Group: Family-owned Arkansas automotive dealership group selling and servicing vehicles through more than 20 locations statewide.
Experience in customer relations or service, strong communication, problem-solving, conflict resolution, organization, collaboration, and proficiency with Microsoft Office and CRM software.
Microsoft Office, Customer Relationship Management (CRM) software
Jacksonville or Lewisville or Rogers or Chesterfield or Grand Rapids
$37k-$43k/yrHybridFull Time
Acosta: Full-service sales and marketing agency for consumer goods.
Bachelor's degree or equivalent experience; sales, account management, customer service, or telesales experience; Microsoft Outlook and Excel proficiency; sales analysis, communication, organization, and time-management skills.
Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
J.B. Hunt Transport ServicesNASDAQ: JBHT: Transportation and logistics services provider.
1+ YOEHigh school diploma/GED with 1-2 years' experience; strong phone communication, multitasking, time-management, and ability to work in a fast-paced customer service environment.
Lewisville or Chesterfield or Grand Rapids or Jacksonville or Rogers
$37k-$43k/yrRemoteFull Time
Acosta Group: Full-service sales and marketing agency for consumer brands.
Bachelor's degree or equivalent experience; sales, account management, customer service, or telesales experience; Microsoft Outlook and Excel proficiency; sales analysis, virtual communication, and home office capability.
PetSmart: Leading North American omnichannel pet retailer.
3+ YOERequires 3–5 years of retail leadership or customer-focused experience, full-time schedule flexibility, computer proficiency, strong communication, composure under pressure, organization, and attention to detail.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
7+ YOE7+ years product management experience (or 9 years without degree). Experience with CRM, customer care, analytics, experimentation, agile delivery, Salesforce, and leading cross-functional teams. Strong communication, prioritization, and stakeholder management skills.
The Momentary: A private professional-services employer providing shared finance, HR, technology, and campus services to Alice Walton-founded nonprofits.
2+ MgmtRequires a high school diploma or GED, driver's license, customer service leadership, computer proficiency, judgment, multitasking, and preferred two years of supervisory experience.
Tessitura, Shiftboard, EMS, Google Docs, Shopify, Microsoft Office Suite, scanners, Quest tablets, radios
Mars Petcare: Family-owned global petcare division providing nutrition, veterinary care, diagnostics, technology, and welfare services for pets worldwide.
5+ YOEBachelor's required; 5+ years customer/account management in CPG; Walmart or major retailer experience preferred; experience with eCommerce, category, revenue growth management; proficiency with retailer/syndicated data platforms.
Bimbo Bakeries USA: U.S. commercial bakery producing and distributing branded bread, bagels, buns, English muffins, and sweet baked goods.
5+ YOEBachelor's degree in finance or business preferred; 5+ years in customer planning, forecasting, sales management, or related work; team management, data analysis, and advanced Power BI, PowerPoint, Excel, Word, and o9 Solutions experience required.
Microsoft Power BI, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, o9 Solutions, Trade Promotion Management, Trade Promotion Optimization, IRI
Tyson FoodsNYSE: TSN: Global protein-focused food producing meat and prepared products.
5+ YOEBachelor's degree, 5+ years of sales experience, project management or strategic planning experience, strong communication skills, and knowledge of prepared foods and deli preferred.
Tyson FoodsNYSE: TSN: Global protein-focused food producing meat and prepared products.
5+ YOEBachelor's degree, 5+ years of sales experience, project management or strategic planning experience, strong communication skills, and familiarity with prepared foods and deli products preferred.
Simmons Foods: Family-owned supplier of poultry, pet food, and animal nutrition.
3+ YOE3+ years food processing experience with food safety, quality management, auditing or process development; supervises staff; strong statistical and Microsoft Office skills (Excel, PowerPoint); bachelor’s in related field or equivalent experience.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Minitab