952 customer experience manager jobs at 436 companies in Ferndale, WA
3w
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Customer Experience Supervisor
Vancouver, British Columbia, Canada
$38-$40/hr OnsiteFull Time
2+ YOE2+ years retail management experience, leadership on the sales floor, customer issue resolution, business math, multitasking, and strong communication.
4d
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Customer Experience Associate
Richmond, British Columbia, Canada
$23-$28/hr OnsitePart Time
High school diploma and/or 1+ years of relevant experience; strong organizational, planning, time management, customer service, communication, and MS Office skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Customer Experience Coordinator
Abbotsford, British Columbia, Canada
$50k-$60k/yr OnsiteFull Time
3+ YOE3+ years in customer service or supply chain; strong knowledge of order management, logistics, and inventory; proficiency with Microsoft Office and data entry systems (ERP/CRM); strong communication and attention to detail.
Microsoft Office, ERP, CRM
1mo
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Customer Experience Specialist
Vancouver, British Columbia, Canada
$60k-$70k/yr HybridFull Time
3+ YOE3+ years in commercial/closing SaaS roles managing renewals or accounts; strong communication, cross-functional collaboration, detail orientation; Salesforce experience preferred.
Salesforce
1w
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Customer Experience Coordinator
Burlington, Washington, United States
$18-$29/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, one year of retail experience, six months of leadership experience, strong communication and organization, multitasking, and ability to train others.
POS
1mo
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Guest Experience Manager
Europe or Remscheid or Normandy or West Midlands or Vancouver or China or Korea or RU or Brazil or Asia
OnsiteFull Time
Significant experience leading guest-focused teams in hospitality; strong people management, rota planning, cash/budget handling, and reporting skills; high proficiency in Microsoft Word, Excel, PowerPoint and Outlook; flexible hours to cover centre trading hours.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1w
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Remote Client Experience Manager
Surrey, British Columbia, Canada
RemoteFull Time, Part Time
Strong communication and interpersonal skills, self-motivation, coachability, independent remote work ability, and willingness to learn. Customer service or sales experience is preferred but not required.
Zoom
1w
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Customer Onboarding Manager
Plano or Vancouver or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin or Israel or San Francisco or United States or Canada
$88k-$110k/yr HybridFull Time
4+ YOERequires 4+ years of SaaS implementation, project management, consulting, onboarding, or customer success experience, strong communication and project management skills, and rapid adaptability.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
1w
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Customer Success Manager
Vancouver or Canada
$85k-$110k/yr RemoteFull Time
Experience in customer success, account management, consulting, implementation, or another customer-facing role; ability to own accounts, guide adoption and renewals, build stakeholder trust, and work independently in a remote environment.
Salesforce, ChurnZero
1mo
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Customer Success Manager
Vancouver, British Columbia, Canada
$50k-$60k/yr HybridFull Time
2+ YOE2+ years customer-facing SaaS experience; experience with customer success tools (Gainsight preferred); knowledge of technology products, third-party/supply-chain risk, regulatory compliance; strong communication, presentation, negotiation, and project-management skills.
Gainsight, 1Exiger
1w
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Customer Success Manager
Vancouver or Toronto or London
$75k-$105k/yr HybridFull Time
Commercial customer success experience with direct renewal and expansion accountability, cross-functional leadership, customer-facing communication, discovery, change management, multi-threading, technical curiosity, and AI fluency.
AI, MCP, CRM, Slack, Mac
21h
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Customer Care Manager
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yr HybridFull Time
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
1mo
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Customer Success Manager (Vancouver)
Vancouver, British Columbia, Canada
OnsiteFull Time
2+ YOE2+ years in Customer Success/Onboarding/Account Management in SaaS; project management mindset; strong organization and communication; French professional proficiency is a strong asset; experience with HubSpot and high-volume onboarding.
HubSpot, Perkbox, Instagram, Facebook, Google
1w
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Senior Customer Success Manager
Toronto or Vancouver or Canada
$80k-$112k/yr HybridFull Time
5+ YOERequires 5–8 years of customer-facing or account management experience, preferably in SaaS, with customer adoption success and knowledge of social media or social marketing.
Hootsuite
2w
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Patient Experience Representative
Vancouver, British Columbia, Canada
$54k-$58k/yr OnsiteFull Time
Customer-focused experience in support or service preferred; strong written and verbal communication, multitasking, time management, emotional intelligence, and ability to work flexible hours including weekends and holidays; background check required.
2w
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Senior Customer Success Manager
Vancouver or Toronto or Canada or United States
$90k-$100k/yr RemoteFull Time
5+ YOE5-8+ years in customer success or account management in SaaS; experience with government/transport/utilities preferred; CRM (Salesforce, Hubspot), customer health metrics, success planning; travel up to 25%.
Salesforce, Hubspot, PublicInput, GoVocal, Borealis, Granicus, Zencity, CivicPlus
1w
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Customer Success Manager
Vancouver, British Columbia, Canada
$65k-$75k/yr HybridFull Time
Relevant customer success, sales, or analysis experience; SaaS, CRM, and Excel familiarity; strong relationship-building, analytical, communication, problem-solving, and client service skills.
SaaS, CRM, Microsoft Excel, AI
1w
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Customer Success Manager, Mid-Market
Toronto or British Columbia or Ontario or Vancouver or United Kingdom or Gujarat or Maharashtra or Bengaluru or North America or India
$84k-$112k/yr RemoteFull Time
1+ YOE1–2 years of account management, customer success, or similar experience; strong communication, relationship-building, analytical, organizational, and results-oriented skills required.
Lattice, Zoom, Slack, MacBook
5d
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Collision Experience Specialist
Victoria, British Columbia, Canada
$52k-$56k/yr OnsiteFull Time
1+ YOERequires 1+ year in collision repair or automotive customer service, front-office workflow knowledge, complex customer and insurance case handling, organizational and problem-solving skills, and legal Canadian work authorization.
shop management systems, scheduling tools
3w
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Supervisor, Guest Experience
Vancouver, British Columbia, Canada
$72k-$94k/yr OnsiteFull Time
2+ YOEMinimum 2 years related experience, 1–2 years post-secondary education preferred, proven leadership supervising frontline teams, strong customer service and de-escalation skills, ability to perform physical tasks and proficiency with common computer applications.
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