235 customer experience manager jobs at 118 companies in Gadsden, AL
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Manager, Customer Experience
Scottsboro, Alabama, United States
OnsiteFull Time
Rheem: Privately held global manufacturer of heating, cooling, water-heating, pool-heating, and commercial refrigeration equipment for homes and businesses.
7+ YOEBachelor’s degree in a related business field, 7+ years in customer service or call center operations, supervisory experience, ERP and order management experience, and strong communication, presentation, and process improvement skills.
Oracle, AS400, Order Management Systems, Microsoft Office Suite
Five Star Breaktime Solutions: Provider of on-site food, beverage, and breakroom services.
2+ YOEBachelor's degree in business, marketing, or related field plus 2 years in customer success, account management, or sales, or equivalent experience. Requires travel, driver's license, Microsoft Office, and communication skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Meyer Utility Structures: Private Arcosa subsidiary designing and fabricating transmission, distribution, and substation utility structures for infrastructure customers.
3+ YOE1+ MgmtBachelor's degree or equivalent; 3+ years customer service experience with 1+ years supervisory experience; strong leadership, communication, conflict-resolution skills; experience with Oracle; ability to analyze performance metrics.
Memphis or Lawrenceville or Marianna or Trussville
RemoteFull Time
First Acceptance Insurance Company: Private U.S. insurance carrier underwriting non-standard personal auto and renters insurance through independent agents.
2+ YOE2+ MgmtRequires a high school diploma or GED, property and casualty insurance license or ability to obtain within 30 days, 2+ years of call center supervision and customer service experience, and AI-enabled resource experience.
Culton Companies: Birmingham-based trade show exhibit, branded interior, and museum environment designer and fabricator serving organizations nationwide.
2+ YOE2+ years client-facing or coordination experience, strong written and verbal communication, cross-functional collaboration, organized documentation, calm problem-solving, comfortable with CRM/project management tools.
Memphis or Lawrenceville or Marianna or Trussville
RemoteFull Time
First Acceptance Insurance Company: Private U.S. insurance carrier underwriting non-standard personal auto and renters insurance through independent agents.
2+ YOE2+ MgmtRequires high school diploma/GED, property and casualty insurance license or ability to obtain within 30 days, and 2+ years each in call center supervision and customer service representation.
EASE Logistics Services: Privately held U.S. third-party logistics provider serving businesses with freight brokerage, transportation, warehousing, and supply-chain solutions.
1+ YOEHigh school diploma/GED required; 1+ years related experience (varies by education). Automotive account experience required. Strong sales, customer service, negotiation, KPI review, and Microsoft Office skills.
EASE Logistics Services: Privately held U.S. third-party logistics provider serving businesses with freight brokerage, transportation, warehousing, and supply-chain solutions.
1+ YOEHigh school diploma/GED required; 1–6 years related experience depending on education; automotive account experience required; strong communication, sales, negotiation, and Microsoft Office skills.
Kohl'sNYSE: KSS: American department store retail chain offering apparel, home, and beauty.
At least 18 years old; supervisory experience including coaching associates; strong verbal and written communication; flexible availability for days, nights, weekends, and holidays; basic math, reading, and computer skills.
York or Anniston or Pennsylvania or Alabama or United States
$136k-$231k/yrHybridFull Time
BAE Systems Land: Defence division producing combat vehicles, weapons, munitions, artillery and missile systems for military customers.
10+ YOEAbility to obtain Secret clearance; Bachelor's degree +10 years' experience or equivalent; program/project management in defense/manufacturing; PLM and EVM experience; people management and customer-facing skills.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, full-time schedule flexibility, computer proficiency, strong communication, organization, composure, and ability to lift up to 50 pounds.
Cullman Regional Medical Center: Nonprofit rural hospital system providing inpatient, outpatient, home-health, hospice, and urgent care to North Alabama communities.
High school diploma required; bachelor's degree preferred. Customer service experience preferred, with strong computer and typing skills, insurance terminology knowledge, and excellent service abilities.
Cullman Regional Medical Center: Nonprofit rural hospital system providing inpatient, outpatient, home-health, hospice, and urgent care to North Alabama communities.
High school diploma or equivalent required. Customer service experience in a call center, physician's office, retail, or service industry preferred. Requires computer, typing, and insurance terminology skills.
Shoe Dept.: Private U.S. footwear retailer selling branded shoes, bags, and accessories for families.
1+ YOE1+ MgmtRequires one year of management or supervisory experience, one year of retail experience, strong organization, customer service focus, computer system operation, and availability for varied hours and weekends.
Roses Discount Stores: A privately held neighborhood discount retailer serving families with apparel, home goods, food, and everyday essentials.
Prefer prior retail/management experience, effective communication skills, ability to lift up to 50 lbs, and ability to work flexible schedules including evenings, weekends, and holidays.
Arby's: Quick-service restaurant chain specializing in roast beef sandwiches.
1+ YOEMinimum one year restaurant or retail management experience, proven customer service, eligible to work in the U.S.; responsible for sales, profit, engagement, training, and local marketing.