235 customer experience manager jobs at 118 companies in Gadsden, AL

3w
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Manager, Customer Experience
Scottsboro, Alabama, United States
OnsiteFull Time
Rheem
Rheem: Privately held global manufacturer of heating, cooling, water-heating, pool-heating, and commercial refrigeration equipment for homes and businesses.
7+ YOEBachelor’s degree in a related business field, 7+ years in customer service or call center operations, supervisory experience, ERP and order management experience, and strong communication, presentation, and process improvement skills.
Oracle, AS400, Order Management Systems, Microsoft Office Suite
2w
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Customer Success Manager (AL, Oxford)
Oxford, Alabama, United States
FieldFull Time
Five Star Breaktime Solutions
Five Star Breaktime Solutions: Provider of on-site food, beverage, and breakroom services.
2+ YOEBachelor's degree in business, marketing, or related field plus 2 years in customer success, account management, or sales, or equivalent experience. Requires travel, driver's license, Microsoft Office, and communication skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
3w
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Customer Service & Quotations Manager
Anniston or Fillmore
OnsiteFull Time
Meyer Utility Structures
Meyer Utility Structures: Private Arcosa subsidiary designing and fabricating transmission, distribution, and substation utility structures for infrastructure customers.
3+ YOE1+ MgmtBachelor's degree or equivalent; 3+ years customer service experience with 1+ years supervisory experience; strong leadership, communication, conflict-resolution skills; experience with Oracle; ability to analyze performance metrics.
Oracle
2d
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Customer Service Supervisor
Memphis or Lawrenceville or Marianna or Trussville
RemoteFull Time
First Acceptance Insurance Company
First Acceptance Insurance Company: Private U.S. insurance carrier underwriting non-standard personal auto and renters insurance through independent agents.
2+ YOE2+ MgmtRequires a high school diploma or GED, property and casualty insurance license or ability to obtain within 30 days, 2+ years of call center supervision and customer service experience, and AI-enabled resource experience.
Microsoft Office Suite, CRM, chatbots
2mo
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Customer Service Representative
Birmingham or Trussville
OnsiteFull Time
Culton Companies
Culton Companies: Birmingham-based trade show exhibit, branded interior, and museum environment designer and fabricator serving organizations nationwide.
2+ YOE2+ years client-facing or coordination experience, strong written and verbal communication, cross-functional collaboration, organized documentation, calm problem-solving, comfortable with CRM/project management tools.
2d
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Customer Service Supervisor
Memphis or Lawrenceville or Marianna or Trussville
RemoteFull Time
First Acceptance Insurance Company
First Acceptance Insurance Company: Private U.S. insurance carrier underwriting non-standard personal auto and renters insurance through independent agents.
2+ YOE2+ MgmtRequires high school diploma/GED, property and casualty insurance license or ability to obtain within 30 days, and 2+ years each in call center supervision and customer service representation.
Microsoft Office Suite, CRM, chatbots, agent-assist tools, automated workflows, smart call routing
1mo
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Account Manager - Customer Plant
Lincoln, Alabama, United States
OnsiteFull Time
EASE Logistics Services
EASE Logistics Services: Privately held U.S. third-party logistics provider serving businesses with freight brokerage, transportation, warehousing, and supply-chain solutions.
1+ YOEHigh school diploma/GED required; 1+ years related experience (varies by education). Automotive account experience required. Strong sales, customer service, negotiation, KPI review, and Microsoft Office skills.
Microsoft Office
1mo
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Account Manager - Customer Plant
Lincoln, Alabama, United States
OnsiteFull Time
EASE Logistics Services
EASE Logistics Services: Privately held U.S. third-party logistics provider serving businesses with freight brokerage, transportation, warehousing, and supply-chain solutions.
1+ YOEHigh school diploma/GED required; 1–6 years related experience depending on education; automotive account experience required; strong communication, sales, negotiation, and Microsoft Office skills.
Microsoft Office
3mo
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Service Manager
Cullman, Alabama, United States
OnsiteFull Time
Serra Automotive
Serra Automotive: Private automotive dealership group serving vehicle buyers through 63 dealerships and 91 franchises across eight U.S. states.
3+ YOE1+ Mgmt3+ years service manager experience; strong customer service focus; HS diploma; clean driving record; valid driver’s license; proactive leadership.
2w
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Full-Time Customer Service Supervisor
Trussville, Alabama, United States
$17/hr OnsiteFull Time
Kohl's
Kohl'sNYSE: KSS: American department store retail chain offering apparel, home, and beauty.
At least 18 years old; supervisory experience including coaching associates; strong verbal and written communication; flexible availability for days, nights, weekends, and holidays; basic math, reading, and computer skills.
Point of Sale, KPI, handheld scanners
3mo
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Program Manager II - Paladin FMS Production
York or Anniston or Pennsylvania or Alabama or United States
$136k-$231k/yr HybridFull Time
BAE Systems Land
BAE Systems Land: Defence division producing combat vehicles, weapons, munitions, artillery and missile systems for military customers.
10+ YOEAbility to obtain Secret clearance; Bachelor's degree +10 years' experience or equivalent; program/project management in defense/manufacturing; PLM and EVM experience; people management and customer-facing skills.
PLM, Earned Value Management (EVM)
2mo
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Assistant Manager
Pell City, Alabama, United States
OnsiteFull Time
Cedartown Foods
Cedartown Foods: Restaurant operating managing multiple Bojangles and Jersey Mike's locations.
Assistant Manager responsible for restaurant operations, staff supervision, scheduling, inventory, and guest service; requires 18+, open availability, driver license, and prior QSR management experience.
1mo
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Emerging Store Manager
Anniston, Alabama, United States
$45k-$72k/yr OnsiteFull Time
Walgreens
Walgreens: Nationwide retail pharmacy and health services provider.
2+ YOESupervisory experience, leadership skills, ability to manage store operations, financial analysis, hiring and performance management; bachelor's degree or equivalent experience accepted.
1w
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Retail Customer Service Lead
Albertville, Alabama, United States
$14-$19/hr OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-sale (POS) systems
1w
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Retail Customer Service Lead
Albertville, Alabama, United States
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, full-time schedule flexibility, computer proficiency, strong communication, organization, composure, and ability to lift up to 50 pounds.
Point-of-Sale (POS)
1w
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Call Center Manager
Cullman, Alabama, United States
OnsiteFull Time
Cullman Regional Medical Center
Cullman Regional Medical Center: Nonprofit rural hospital system providing inpatient, outpatient, home-health, hospice, and urgent care to North Alabama communities.
High school diploma required; bachelor's degree preferred. Customer service experience preferred, with strong computer and typing skills, insurance terminology knowledge, and excellent service abilities.
1w
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Call Center Manager (13546)
Cullman, Alabama, United States
OnsiteFull Time
Cullman Regional Medical Center
Cullman Regional Medical Center: Nonprofit rural hospital system providing inpatient, outpatient, home-health, hospice, and urgent care to North Alabama communities.
High school diploma or equivalent required. Customer service experience in a call center, physician's office, retail, or service industry preferred. Requires computer, typing, and insurance terminology skills.
2w
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Store Manager
Scottsboro, Alabama, United States
OnsiteFull Time
Shoe Dept.
Shoe Dept.: Private U.S. footwear retailer selling branded shoes, bags, and accessories for families.
1+ YOE1+ MgmtRequires one year of management or supervisory experience, one year of retail experience, strong organization, customer service focus, computer system operation, and availability for varied hours and weekends.
3mo
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Assistant Store Manager/Key Carrier
Birmingham, Alabama, United States
OnsiteFull Time, Part Time
Roses Discount Stores
Roses Discount Stores: A privately held neighborhood discount retailer serving families with apparel, home goods, food, and everyday essentials.
Prefer prior retail/management experience, effective communication skills, ability to lift up to 50 lbs, and ability to work flexible schedules including evenings, weekends, and holidays.
3w
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General Manager
Boaz, Alabama, United States
$52k-$72k/yr OnsiteFull Time
Arby's
Arby's: Quick-service restaurant chain specializing in roast beef sandwiches.
1+ YOEMinimum one year restaurant or retail management experience, proven customer service, eligible to work in the U.S.; responsible for sales, profit, engagement, training, and local marketing.