1,226 customer experience manager jobs at 527 companies in Gillespie, IL

1mo
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Customer Experience Manager
Fairview Heights, Illinois, United States
$18/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, 2+ years management experience, strong communication, multitasking, merchandising and customer service skills.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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Customer Experience Lead - Full Time
St Peters, Missouri, United States
$16/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience preferred, strong customer service and leadership skills, ability to lead and coach associates, strong communication and problem-solving, flexible to work nights/weekends/holidays.
1mo
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Customer Experience Director
Saint Louis, Missouri, United States
$125k-$135k/yr OnsiteFull Time
Crossroads Courier
Crossroads Courier: A courier and logistics focused on customer retention, executive relationships, and account growth.
5+ YOEBachelor's degree,5+ years in customer success/account management or related leadership,experience with CRM and executive stakeholders,strong analytical,communication,and negotiation skills,logistics experience preferred.
Salesforce, HubSpot, Microsoft Dynamics
2w
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Customer Experience Coordinator Full Time
Springfield, Illinois, United States
$16-$17/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, with flexible schedule availability, communication and organizational skills, merchandising knowledge, multitasking ability, and capacity to train others.
POS
2w
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Customer Experience Activation Lead
Creve Coeur, Missouri, United States
$166k-$249k/yr OnsiteFull Time
Bayer
BayerFrankfurt Stock Exchange: BAYN: Global provider of healthcare medicines and agricultural products.
Bachelor's degree, proven commercial/marketing leadership, experience leading large-scale marketing and commercial activation, P&L understanding, strategic and analytical skills, and ability to drive cross‑functional transformation.
2w
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Customer Experience Activation Lead
Creve Coeur, Missouri, United States
$166k-$249k/yr OnsiteFull Time
Bayer
BayerFrankfurt Stock Exchange: BAYN: Global enterprise focused on healthcare and nutrition.
Bachelor's degree and proven commercial leadership in marketing/sales; experience leading large-scale marketing/commercial activation, P&L knowledge, strategic and analytical skills, and ability to drive cross-functional transformation.
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Customer Service Manager
St. Louis, Missouri, United States
HybridFull Time
Copeland
Copeland: Provides compression and control solutions for climate technologies.
5+ YOE3+ MgmtBachelor's preferred, HS/GED required; 5+ years customer service experience, 3+ years people leadership; strong communication, escalation management, ERP and metrics experience; Microsoft Excel proficiency.
Microsoft Excel, Microsoft Office, Salesforce
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Manager Customer Service
Sauget or East Saint Louis
$120k-$130k/yr OnsiteFull Time
Sensient Technologies
Sensient TechnologiesNYSE: SXT: Manufacturer of specialty colors, flavors, and ingredient solutions.
5+ YOEBachelor's in Business Admin/Marketing required; 5+ years customer service/sales/business management experience in industrial operations; supervisory experience preferred; training in Export Trade Regulations; strong communication, conflict resolution, and planning skills.
JDE
3w
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Customer Operations Manager
Saint Louis, Missouri, United States
$50k/yr OnsiteFull Time
Hertz
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
1+ year customer service or operations experience; high school diploma required, bachelor’s preferred; Microsoft Office proficiency; strong communication, leadership, and problem-solving skills.
Microsoft Office
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ISO Customer Service Manager
St. Louis, Missouri, United States
OnsiteFull Time
Heniff Transportation
Heniff Transportation: Specialized liquid bulk transportation and logistics service provider.
5+ YOE2+ MgmtOversee customer service team, ensure high CSAT, manage ticketing/CRM systems, support ISO compliance, 5+ years customer service experience with 2+ years leadership, strong communication and data analysis skills.
Salesforce, Depot Software, TMW, Zendesk, Freshdesk, ServiceNow, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Outlook, Microsoft Teams, Slack, Zoom, Tank Container ERP, depot tracking tools
3w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
2mo
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Customer Success Manager, Advertising
Mountain View or St. Louis or United States or India or Canada or United Kingdom
$122k-$140k/yr RemoteFull Time
CommerceIQ
CommerceIQ: AI-powered platform for e-commerce management and retail optimization.
5+ YOEBachelor's preferred; 5+ years professional experience, including 3+ years running media/advertising engagements in a consulting/agency role; experience managing ecommerce marketing budgets (Amazon, Walmart, Kroger, Instacart), advanced Excel, project management, and executive-level communication.
CommerceIQ, Amazon, Walmart, Kroger, Instacart, Microsoft Excel
2w
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Customer Success Manager
St. Louis, Missouri, United States
$50k-$60k/yr OnsiteFull Time
DriveCentric
DriveCentric: AI-powered CRM platform built for automotive dealerships.
No prior experience required; comprehensive training is provided. Candidates should be proactive, organized, passionate about client service, and comfortable working in a dynamic environment.
Customer relationship management (CRM)
1mo
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Customer Success Manager
St. Louis, Missouri, United States
RemoteFull Time
Equifax
EquifaxNYSE: EFX: Global provider of credit reporting and data analytics solutions.
5+ YOERequires 5+ years of B2B enterprise account management, a bachelor's degree in business, marketing, or similar, customer experience expertise, and complex client management skills.
G-Suite, Salesforce, Microsoft Office Suite
1w
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Customer Success Manager - full or part-time
Springfield, Illinois, United States
$18-$40/hr HybridFull Time, Part Time
Five Star Bath Solutions
Five Star Bath Solutions: Provides professional bathroom renovation and remodeling services.
Requires excellent verbal and written communication, strong interpersonal, organizational, and time-management skills, self-motivation, customer service experience preferred, CRM proficiency preferred, and background check eligibility.
CRM
1mo
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Guest Experience Steward
St. Louis, Missouri, United States
$20/hr OnsitePart Time
Columbus Blue Jackets
Columbus Blue Jackets: Professional ice hockey team competing in the National Hockey League.
Lead and supervise event staff, ensure guest safety and policy compliance, de-escalate incidents, complete incident reports, maintain valid St. Louis City/County security license, and be available for nights/weekends/holidays.
radios, internet
1mo
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Financial Experience Officer I
St Louis, Missouri, United States
$17-$25/hr OnsiteFull Time
Neighbors Credit Union
Neighbors Credit Union: A member-owned cooperative providing personal and business banking services.
2+ YOEMinimum 2 years service-delivery experience, cash-handling and technology proficiency, high school diploma required; college degree preferred. Strong communication and member-service skills required.
ITM, ATM
1w
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Large Law Customer Success Manager (Kansas City/St. Louis)
Missouri or Kansas or Kansas City or Kansas City or St. Louis
$72k-$119k/yr RemoteFull Time
LexisNexis
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
JD and experience with law firms, legal professionals, or legal technology; customer success, consulting, account management, or enterprise software experience; CRM, analytics, and AI tool proficiency.
Salesforce, Gong, Seismic, Tableau, LexisNexis, Lexis, Nexis
1mo
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Sr. Manager, Customer Value
Mechanicsville or Atlanta or Tallahassee or Springfield
$120k-$130k/yr OnsiteFull Time
Owens & Minor
Owens & Minor: Distributes medical supplies and provides logistics services to healthcare providers.
5+ YOE5+ MgmtBachelor's degree and 5+ years management experience in strategic sales or customer success; strong financial and analytical skills; proficiency with Microsoft Excel, PowerPoint, Word and PowerBI; ability to travel up to 20%.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PowerBI