677 customer experience manager jobs at 343 companies in Grass Valley, CA
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Experience Lead - Full Time
Yuba City, California, United States
$18/hr OnsiteFull Time
1+ YOERetail experience preferred (1+ years), strong customer service, leadership, communication, problem-solving, and ability to work nights/weekends/holidays.
1mo
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Manager of Member Experience
Sacramento, California, United States
$6k-$8k/mo OnsiteFull Time
Bachelor's degree in a related field, supervisory experience, customer service and budgeting experience, proficiency with membership software and Microsoft Office, ability to work varied schedule, must obtain CPR/AED and First Aid and pass fingerprint/background check.
Microsoft Office Suite, Innosoft Fusion
1d
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Customer Success Manager
El Dorado Hills, California, United States
HybridFull Time
2+ YOERequires 2+ years in Customer Success, Account Management, or similar SaaS role; K-12 software experience; relationship-building, business acumen, communication, presentation, problem-solving, and cross-functional collaboration skills.
SaaS, KEV Academy, KEV University
2mo
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Customer Service Manager
Sacramento, California, United States
$20-$21/hr OnsiteFull Time
Provide excellent customer service, basic computer skills, dependable and friendly, previous work references required; front-end management and register oversight experience preferred.
1mo
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years senior engineering experience, 5+ years managing managers, Bachelor\u0002s degree or equivalent, experience building Quality Engineering CoE, CI/CD and AI-native quality engineering, payments/insurance experience preferred.
.NET, Java, Angular, LLM, RAG
1mo
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's in CS/Engineering or equivalent, 10+ years senior engineering experience, 5+ years managing managers, experience building quality engineering CoE, CI/CD and AI-native quality (LLM/RAG); payments or insurance domain preferred.
.NET, Java, Angular, PHP, LLM, RAG, Graph RAG, CI/CD, Terminal, CLI
2w
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Customer Success Manager
Folsom, California, United States
$80k-$125k/yr OnsiteFull Time
1+ YOECustomer-facing SaaS experience, ability to onboard and train customers, strong communication and analytical skills, familiarity with behavioral health workflows; bachelor\u0002s degree preferred.
Microsoft Office, MS Windows, ZenDesk, HubSpot, Jira, EHR
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1d
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Roo Experience Concierge (RXC)
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$90k-$160k/yr HybridFull Time
5+ YOE5+ years in veterinary industry; 3+ years in B2B account management or sales preferred. Requires relationship management, conflict resolution, organization, communication, CRM and spreadsheet skills.
HubSpot
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3mo
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Senior Customer Success Manager
Sacramento, California, United States
$110k-$120k/yr HybridFull Time
7+ YOESenior customer-facing role in telecom/broadband with 5+ years in CSM or account management; 3-5 years public sector; strong communication; ITIL/PM experience; based in Sacramento, CA.
ITSM, ITIL, Project Management Software
1mo
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Class Experience Leader
Roseville, California, United States
$21-$28/hr OnsitePart Time
1+ YOEHigh school diploma/GED, 1 year leadership experience, national group fitness or LifePower Yoga certification, fitness and nutrition certification, ability to mentor instructors and engage members.
Facebook
3w
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Manager, Customer Service (MHR)
Mather, California, United States
$75k-$85k/yr OnsiteFull Time
5+ YOEBachelor's degree or 5 years related experience, supervisory experience, aviation experience, proficiency with Microsoft Office (X1 preferred), valid driver’s license, strong communication and leadership skills.
Microsoft Office, X1
3w
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Manager, Customer Service (MHR)
Mather, California, United States
$75k-$85k/yr OnsiteFull Time
5+ YOEBachelor's degree or 5 years related experience, people leadership, aviation experience preferred, proficiency with Microsoft Office (X1 preferred), valid driver’s license.
Microsoft Office, X1
2w
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Customer Success Manager
Folsom, California, United States
$80k-$125k/yr OnsiteFull Time
5+ YOEManage post-sale customer lifecycle, lead onboarding/implementation, deliver training, drive retention and growth; requires SaaS implementation experience, strong communication, and product/configuration knowledge.
Microsoft Office, MS Windows, ZenDesk, HubSpot, Jira, EHR
1mo
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Customer Development Manager
United States or Seattle or Portland or San Diego or Sacramento
$124k-$186k/yr RemoteFull Time
4-year degree or equivalent,5+ years CPG sales or sales-support experience,strong analytical and negotiation skills,experience with customer data/systems,Circana knowledge preferred,ability to travel 20%.
Power BI, Salesforce, Circana, Periscope, Albertsons Partner Portal - APP
2mo
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Student Experience Records Coordinator
Sacramento, California, United States
$45k-$50k/yr OnsiteFull Time
2+ YOEHigh school diploma; 2 years customer service and admin duties; 2 years file management/records/auditing.
Word processing, Computing basics, 10-key
4w
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Customer Care Coordinator
Rancho Cordova, California, United States
$18/hr OnsiteFull Time
Customer-focused coordinator with 6–12 months customer service or administrative experience preferred, high school diploma, strong communication, Microsoft Office proficiency, and ability to manage multiple priorities.
rForce, Salesforce, Microsoft Word, Microsoft Excel
2mo
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Customer Service Representative
Sacramento, California, United States
$17-$20/hr OnsiteFull Time
High school diploma or GED; knowledge of insurance products; strong customer service, organization, and time management; proficient with Microsoft Office.
Microsoft Office
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