1,045 customer experience manager jobs at 484 companies in Hagerstown, MD
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Assistant Customer Experience Manager
Carlisle, Pennsylvania, United States
OnsiteFull Time
Supervising front-end associates, enforcing cash-handling controls, training and onboarding, schedule management, customer service, and compliance with store policies and regulations.
Learning Management System (LMS)
4w
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Customer Experience Manager
Hanover, Pennsylvania, United States
$15/hr OnsiteFull Time
2+ YOE2+ Mgmt2+ years management experience, high school diploma, excellent communication, multitasking, cash handling, ability to lift up to 25 lbs and use ladders, flexible schedule including nights and weekends.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Experience Concierge
Rockville, Maryland, United States
$20-$25/hr OnsiteFull Time
3+ YOE3+ years client service experience, CRM proficiency, strong oral communication, proactive problem solving, ability to manage inbound calls/chats, dispatch drivers, and optimize daily schedules.
2w
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Customer Experience Lead - Full Time
Hagerstown, Maryland, United States
$16/hr OnsiteFull Time
1+ YOERetail customer service and leadership experience; strong communication, problem solving, and organizational skills; flexibility to work nights, weekends, and holidays.
1mo
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Customer Experience Coordinator - Leesburg, VA
Leesburg, Virginia, United States
OnsiteFull Time
2+ YOE2+ years customer service experience; advanced computer and practice management software skills; strong communication, multitasking, organization, empathy, and ability to work nights/weekends/holidays.
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Manager, Client Experience
Gaithersburg, Maryland, United States
$85k-$95k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years customer service experience including 2+ years people management; experience with CRM and Microsoft 365; metric tracking, continuous improvement, and strong communication skills.
Customer Relationship Management (CRM), Microsoft 365
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Customer Success Manager
Herndon, Virginia, United States
$93k-$128k/yr OnsiteFull Time
Customer-facing role requiring technical customer support experience, strong communication, problem-solving, customer lifecycle management, ability to analyze data, and understanding of networking and Windows/Linux systems.
Windows, Linux, Ubuntu, RHEL, DNS, NTP, HTTPS, SSL, TCP/IP, Ethernet, Syslog
2mo
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Salon Customer Experience Specialist - Francis Scott Key Ml
Frederick, Maryland, United States
$15-$19/hr OnsitePart Time
Provide welcoming front-desk service, schedule appointments, recommend and sell retail products, meet retail sales goals, manage front-desk operations, handle payments, and support salon team and inventory.
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Customer Success Manager
Ireland or Dublin or Herndon
€57k-€83k/yr RemoteFull Time
2+ YOE2+ years customer success/account management and 2+ years in security, proven retention and growth track record, strong communication, ability to engage technical and C-suite stakeholders.
MDR, EDR, SIEM, NDR, NIST CSF
2mo
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Sr. Customer Solutions Manager
Jersey City or Arlington or New York or Herndon
$154k-$229k/yr OnsiteFull Time
4+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, Bachelor's degree in STEM, up to 30% travel, experience with AWS/cloud, strong communication and program/change management skills.
AWS
2w
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AVP, Operations and Customer Experience, Auto Lending
Frederick, Maryland, United States
$70k-$85k/yr OnsiteFull Time
4+ YOE1+ MgmtBachelor's degree or equivalent,4+ years consumer lending/loan operations experience,1+ years supervisory experience,knowledge of loan documentation and funding,strong analytical and communication skills.
4d
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Customer Service Manager
Thurmont, Maryland, United States
$18/hr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma, GED, or equivalent work experience; one year of customer service experience required, retail management preferred; Microsoft Office proficiency and English fluency required.
Microsoft Office Suite
2mo
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Customer Success Manager, Mulesoft - Public Sector/Federal Civilian
Washington or Herndon or McLean
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; MuleSoft Anypoint Platform experience and MuleSoft certifications; strong consulting, communication, and stakeholder management skills; familiarity with AI agents and prompt engineering basics.
MuleSoft Anypoint Platform, Runtime Manager, API Manager, Exchange, Design Center, Journey Builder, Commerce Promotions, Salesforce, Agentforce
2mo
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Customer Service Rep/Project Manager
Hagerstown, Maryland, United States
OnsiteFull Time
5+ YOEPrint industry experience required; five years of customer service; some college preferred; leadership experience preferred.
1mo
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Full Time Assistant Customer Service Manager DLT
Brambleton, Virginia, United States
$19-$30/hr OnsiteFull Time
1+ YOESupervisory experience with customer service; high school diploma/GED; 1+ years retail or related experience; strong communication, interpersonal, and basic computer skills (HT Internet, email, inventory, spreadsheets, word); ability to lift up to 40 lbs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
4w
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
7+ YOEBachelor's degree or 7–10 years' experience in ophthalmology/clinical research, customer success experience, eClinical/digital health familiarity, strong communication and stakeholder management, Salesforce/CRM experience preferred.
Acuvera Suite, Salesforce
1d
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Customer Logistics Manager
Greencastle, Pennsylvania, United States
$70k-$75k/yr OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma/GED and 2+ years of relevant supply chain, logistics, warehouse, or related experience; 1+ year of supervisory experience. Bachelor's degree preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
1mo
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Connected Customer Supervisor
Frederick, Maryland, United States
$18-$25/hr OnsiteFull Time
1+ YOE1 year supervisory or 4 years customer service experience, high school diploma/GED, 2 years computer experience, cashiering and inventory management skills, ability to lift 25+ lbs.
Tags-On-Demand (TOD)
17h
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Customer Logistics Manager
Greencastle, Pennsylvania, United States
$70k-$75k/yr OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma/GED, 2+ years relevant supply chain or logistics experience, 1+ year supervisory experience, and proficiency in Microsoft Office. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
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