1,798 customer experience manager jobs at 648 companies in Hudson, OH
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Customer Experience Manager
Macedonia, Ohio, United States
$15/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to work flexible shifts.
City of Cleveland: Municipal government providing public services and infrastructure for Cleveland residents.
6+ MgmtBachelor’s degree, six years of full-time management experience, four years of leadership experience, strong analytical and communication skills, and a valid Ohio driver’s license required.
Unified BankNASDAQ: UBCP: Providing community-focused personal and business banking financial services.
2+ YOERequires 2 years of retail banking experience, strong written and verbal communication, team leadership ability, an associate degree or equivalent experience, and ability to stand, walk, and lift approximately 40 pounds.
Rockwell AutomationNYSE: ROK: Sells industrial automation hardware and digital manufacturing software solutions.
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Millcraft Paper Company: A paper, packaging, and graphic arts products serving customers and communities.
1+ YOE1–3 years of customer service, sales, or product management experience preferred; requires ERP and CRM proficiency, strong communication, problem-solving, decision-making, multitasking, and attention to detail.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
W.W. Williams: Sells and services industrial power products and commercial vehicles.
3+ YOERequires 3+ years in heavy-duty dealership or diesel service, dealer business systems knowledge, strong communication and customer service skills, and Microsoft Office Suite proficiency.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, with flexible schedule availability, communication and organizational skills, merchandising knowledge, multitasking ability, and training capability.
Lubrizol: Produces specialty chemicals and additives for diverse industrial applications.
2+ YOEBachelor's degree, 2+ years supply chain/commercial/customer service experience, leadership experience, proficiency with Microsoft Office and SAP, strong analytical and communication skills.
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
1+ YOEHigh school diploma or GED and minimum 1 year customer service experience; cash handling, comfort with digital banking, sales and relationship management skills.
Granex Industries: Provider of custom natural and engineered stone countertop fabrication.
1+ YOEStrong communication, organization, judgment, and multitasking skills; scheduling or project coordination experience preferred. Moraware or countertop scheduling experience is helpful, but training is available.
Supervise and coach front desk staff, manage guest arrival/stay/departure, handle guest recovery, maintain front office operations, and meet security and audit standards.
3+ YOEBachelor's degree or equivalent experience, 3+ years customer success/account management experience (preferably in healthcare/benefits), knowledge of ACA/ERISA/HIPAA, ability to obtain life & health insurance licensure, experience with benefits platforms and CRM.
TruWest Holdings: Scales enterprise technology companies through strategic leadership and capital.
5+ YOEBachelor's or equivalent experience; 5+ years project management in technology deployments/field services; experience with NetSuite/ServiceNow/Salesforce/SAP/Oracle; advanced Microsoft Excel and Microsoft Project; strong communication and stakeholder management.
ERP, CRM, NetSuite, ServiceNow, Salesforce, SAP, Oracle, Microsoft Excel, Microsoft Project, SharePoint, Power BI
Cleveland Range: Manufacturer of commercial steam cooking equipment for foodservice.
Bachelor's degree, strong customer service leadership, experience managing customer service teams, proficiency with Microsoft Office, knowledge of logistics and ERP/QADEE systems preferred, up to 10% travel.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, QADEE/ERP
BrightEdge: Provides an AI-powered enterprise SEO and content performance platform.
4+ YOERequires 4–7 years of account management experience, including 3+ years in account management or customer success focused on enterprise renewals and expansion, plus digital marketing or SaaS platform experience.
Millwood: Designs and supplies pallets and unit load packaging systems.
High school diploma required (bachelor's preferred), proven customer support experience, Microsoft Office and Salesforce experience, strong communication, math, analytical and project management skills, detail-oriented.
Carpenter TechnologyNYSE: CRS: Manufactures and distributes high-performance specialty alloys and powders.
3+ YOEFour-year degree and three+ years' experience, leadership and customer-service experience, strong communication and decision-making, ability to travel occasionally, computer literacy.
Famous Supply: Distributes plumbing, HVAC, and building supplies to trade professionals.
Customer service and warehouse experience required; ability to lift 50 lbs, stand most of an 8-hour day, and work in a fast-paced environment. Distribution, HVAC/plumbing knowledge, forklift, and RF scanner experience preferred.