1,798 customer experience manager jobs at 648 companies in Hudson, OH

3d
Save
Mark Applied
Hide
Customer Experience Manager
Macedonia, Ohio, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to work flexible shifts.
6d
Save
Mark Applied
Hide
Customer Experience Manager
Cleveland, Ohio, United States
$85k/yr OnsiteFull Time
City of Cleveland
City of Cleveland: Municipal government providing public services and infrastructure for Cleveland residents.
6+ MgmtBachelor’s degree, six years of full-time management experience, four years of leadership experience, strong analytical and communication skills, and a valid Ohio driver’s license required.
Microsoft Office Suite, Microsoft Excel
1w
Save
Mark Applied
Hide
Customer Experience Manager
Dover, Ohio, United States
$36k-$46k/yr OnsiteFull Time
Unified Bank
Unified BankNASDAQ: UBCP: Providing community-focused personal and business banking financial services.
2+ YOERequires 2 years of retail banking experience, strong written and verbal communication, team leadership ability, an associate degree or equivalent experience, and ability to stand, walk, and lift approximately 40 pounds.
Banking Center
1mo
Save
Mark Applied
Hide
Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Rockwell Automation
Rockwell AutomationNYSE: ROK: Sells industrial automation hardware and digital manufacturing software solutions.
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
2d
Save
Mark Applied
Hide
Customer Experience Associate
Independence, Ohio, United States
OnsiteFull Time
Millcraft Paper Company
Millcraft Paper Company: A paper, packaging, and graphic arts products serving customers and communities.
1+ YOE1–3 years of customer service, sales, or product management experience preferred; requires ERP and CRM proficiency, strong communication, problem-solving, decision-making, multitasking, and attention to detail.
ERP, D365, CRM
2mo
Save
Mark Applied
Hide
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
Save
Mark Applied
Hide
Customer Experience Supervisor
Cleveland, Ohio, United States
$60k-$84k/yr OnsiteFull Time
W.W. Williams
W.W. Williams: Sells and services industrial power products and commercial vehicles.
3+ YOERequires 3+ years in heavy-duty dealership or diesel service, dealer business systems knowledge, strong communication and customer service skills, and Microsoft Office Suite proficiency.
ADP Dealer System, Microsoft Office Suite
1w
Save
Mark Applied
Hide
Retail Customer Experience Coordinator
Cleveland, Ohio, United States
$15-$15/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, with flexible schedule availability, communication and organizational skills, merchandising knowledge, multitasking ability, and training capability.
1w
Save
Mark Applied
Hide
Customer Experience Lead - Full Time
Mentor, Ohio, United States
$15/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience preferred, with leadership, coaching, communication, problem-solving, organization, flexibility, and customer service skills required.
1mo
Save
Mark Applied
Hide
Customer Experience Supervisor
Brecksville or Wickliffe
HybridFull Time
Lubrizol
Lubrizol: Produces specialty chemicals and additives for diverse industrial applications.
2+ YOEBachelor's degree, 2+ years supply chain/commercial/customer service experience, leadership experience, proficiency with Microsoft Office and SAP, strong analytical and communication skills.
Microsoft Office, SAP
3w
Save
Mark Applied
Hide
Customer Experience Banker - Brunswick, OH
Brunswick, Ohio, United States
OnsiteFull Time
Huntington
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
1+ YOEHigh school diploma or GED and minimum 1 year customer service experience; cash handling, comfort with digital banking, sales and relationship management skills.
2w
Save
Mark Applied
Hide
Scheduling & Customer Experience Coordinator
Solon, Ohio, United States
$55k-$60k/yr OnsiteFull Time
Granex Industries
Granex Industries: Provider of custom natural and engineered stone countertop fabrication.
1+ YOEStrong communication, organization, judgment, and multitasking skills; scheduling or project coordination experience preferred. Moraware or countertop scheduling experience is helpful, but training is available.
Moraware
4w
Save
Mark Applied
Hide
Oberlin - Guest Experience Manager
Oberlin, Ohio, United States
HybridFull Time
Quality Oil Company
Quality Oil Company: Operates convenience stores, hotels, and fuel delivery services.
Supervise and coach front desk staff, manage guest arrival/stay/departure, handle guest recovery, maintain front office operations, and meet security and audit standards.
1mo
Save
Mark Applied
Hide
Customer Success Manager
Richfield, Ohio, United States
OnsiteFull Time
Unison Risk Advisors
Unison Risk Advisors: Provides independent insurance brokerage and risk management advisory services.
3+ YOEBachelor's degree or equivalent experience, 3+ years customer success/account management experience (preferably in healthcare/benefits), knowledge of ACA/ERISA/HIPAA, ability to obtain life & health insurance licensure, experience with benefits platforms and CRM.
2mo
Save
Mark Applied
Hide
Customer Program Manager
Westlake, Ohio, United States
OnsiteFull Time
TruWest Holdings
TruWest Holdings: Scales enterprise technology companies through strategic leadership and capital.
5+ YOEBachelor's or equivalent experience; 5+ years project management in technology deployments/field services; experience with NetSuite/ServiceNow/Salesforce/SAP/Oracle; advanced Microsoft Excel and Microsoft Project; strong communication and stakeholder management.
ERP, CRM, NetSuite, ServiceNow, Salesforce, SAP, Oracle, Microsoft Excel, Microsoft Project, SharePoint, Power BI
3mo
Save
Mark Applied
Hide
Customer Service Manager (50328)
Mayfield Heights, Ohio, United States
$80k-$100k/yr OnsiteFull Time
Cleveland Range
Cleveland Range: Manufacturer of commercial steam cooking equipment for foodservice.
Bachelor's degree, strong customer service leadership, experience managing customer service teams, proficiency with Microsoft Office, knowledge of logistics and ERP/QADEE systems preferred, up to 10% travel.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, QADEE/ERP
2w
Save
Mark Applied
Hide
Customer Success Manager, OmniChannel
Cleveland, Ohio, United States
$80k-$100k/yr OnsiteFull Time
BrightEdge
BrightEdge: Provides an AI-powered enterprise SEO and content performance platform.
4+ YOERequires 4–7 years of account management experience, including 3+ years in account management or customer success focused on enterprise renewals and expansion, plus digital marketing or SaaS platform experience.
BrightEdge
1mo
Save
Mark Applied
Hide
CUSTOMER SUPPORT MANAGER (CSM)
Vienna, Ohio, United States
$50k-$65k/yr OnsiteFull Time
Millwood
Millwood: Designs and supplies pallets and unit load packaging systems.
High school diploma required (bachelor's preferred), proven customer support experience, Microsoft Office and Salesforce experience, strong communication, math, analytical and project management skills, detail-oriented.
Microsoft Office, Salesforce
3w
Save
Mark Applied
Hide
Manager - Customer Service
Vienna, Ohio, United States
OnsiteFull Time
Carpenter Technology
Carpenter TechnologyNYSE: CRS: Manufactures and distributes high-performance specialty alloys and powders.
3+ YOEFour-year degree and three+ years' experience, leadership and customer-service experience, strong communication and decision-making, ability to travel occasionally, computer literacy.
2w
Save
Mark Applied
Hide
Customer Service Manager
Solon, Ohio, United States
OnsiteFull Time
Famous Supply
Famous Supply: Distributes plumbing, HVAC, and building supplies to trade professionals.
Customer service and warehouse experience required; ability to lift 50 lbs, stand most of an 8-hour day, and work in a fast-paced environment. Distribution, HVAC/plumbing knowledge, forklift, and RF scanner experience preferred.
Enterprise Resource Planning (ERP), RF scanners, Forklift