451 customer experience manager jobs at 205 companies in Lena, IL
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Customer Experience Manager
Janesville or Rockford
$21/hrOnsiteFull Time
BostonFAM: A retail chain selling furniture, mattresses, and home appliances.
Retail customer service management, POS and computer proficiency, strong communication and problem-solving, cash/collections experience, ability to travel between stores and work retail hours.
Customer Experience Coordinator- New Store- Marshalls
Dubuque, Iowa, United States
$14-$15/hrOnsiteFull Time
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtFront-end supervisory role requiring 1 year retail and 6 months leadership experience, strong customer service and merchandising skills, ability to train associates, flexible availability including nights and weekends.
Goodwill Greater Milwaukee and Chicago: Connecting people to work through retail and community programs.
5+ YOE5+ years experience, two years college or equivalent; experience with retail operations, hiring/onboarding, training compliance, data analysis, and project work; forklift certification if required.
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
2+ YOE2 years supervisory/manager experience, 2 years sales or customer service, 1 year managing expenses and revenue; customer engagement, performance management, and analytical skills.
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOE3+ years retail leadership, full-time availability with evenings/weekends/holidays, strong communication, organizational and computer skills; ability to lift up to 50 lbs and supervise store teams.
Extreme Engineering Solutions: Designs and manufactures rugged embedded computing for extreme environments.
2+ YOEBachelor's in Business or Associate's plus 2 years office experience; strong critical thinking, organization, communication, Microsoft Office skills, ability to work self-directed, and onsite work from Verona, WI facility.
Boston or Atlanta or Chicago or Dallas or San Francisco or Dubuque or Pune
$105k-$120k/yrOnsiteFull Time
OpenGov: Provides enterprise resource planning software to local government agencies.
3+ YOERequires 3–5 years in customer success, account management, or high-touch SaaS; executive communication skills; CRM and customer success tool proficiency; and a bachelor's degree. GovTech experience preferred.
Customer Care Manager - State Farm Agent Team Member
Dubuque, Iowa, United States
$40k-$60k/yrOnsiteFull Time
Lane Madsen State Farm: An independent State Farm agency helping customers manage everyday risks and plan for the future.
Strong communication, organization, attention to detail, and multitasking skills required; customer service, office management, or administrative experience preferred. Must obtain applicable state insurance licenses.
HomeServices of AmericaNYSE: BRK.B: Provides residential real estate brokerage and homeownership services.
High school diploma or equivalent required; secondary education preferred. Requires 1–3 years of clerical or administrative experience, Microsoft Office and Canva proficiency, social media skills, communication, customer service, and project management abilities.
Microsoft Office, Canva, Facebook, Instagram, LinkedIn, MLS
Uniroyal Global Engineered ProductsOTC Pink: UNIR: Manufactures high-performance vinyl-coated fabrics for automotive and industrial markets.
High school diploma or equivalent; proven customer service experience (manufacturing preferred); strong verbal and written communication; CRM and Microsoft Office proficiency; multitasking and time management.
High PSI: Sells and services industrial pressure washers and cleaning equipment.
Previous customer service experience is highly desirable; requires strong communication, organization, time management, problem-solving, CRM and Microsoft Office proficiency.
Animal Emergency & Critical Care of Lynchburg: 24/7 after-hours emergency and critical veterinary care facility.
1+ YOERequires 1–2 years of veterinary or pet care experience, strong client communication, organization, multitasking, digital systems proficiency, and comfort managing appointments, records, payments, and front-desk tasks.
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
3+ YOE3+ years sales experience, valid driver and fleet safety certification, HS diploma (associate preferred), APAL and Microsoft Word/Excel proficiency, ability to travel overnight and lift up to 100 lbs.
APAL, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Mister Car WashNYSE: MCW: Provides conveyorized car wash and interior cleaning services.
1+ YOEMinimum 1 year supervising or leading shifts in a customer-facing environment; strong people skills, goal-oriented, adaptable; background and motor vehicle record checks required.
Spanish Bilingual Remote Customer Service Representative
Rockford or Chicago
$19-$21/hrRemoteFull Time, Seasonal
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Remote customer service rep handling inbound/outbound calls, account management, chat and data entry; must have private workspace, camera for training, 100 mb/s hard-wired internet, pass background check and drug test, complete paid training.
Ingersoll Cutting Tool Company: A manufacturer and supplier of metal cutting tooling systems with global operations.
3+ YOERequires 3+ years in inventory control, logistics, customer service, or operations; degree or equivalent experience; analytical, organizational, and communication skills; ERP, inventory software, and Microsoft Office proficiency.
ERP systems, inventory management software, Microsoft Office, Microsoft Excel
XylemNYSE: XYL: Manufacturer of water transport, treatment, and testing technologies.
5+ YOE3+ Mgmt5+ years technical or 3+ years industry experience plus 3 years management; industrial water experience, clean driving record, ability to obtain customer clearances (TWIC, DISA), bachelor\u0002s preferred, proficiency with business software.
Microsoft Office, Skype, Oracle, SAP, cloud-based solutions
TimkenNYSE: TKR: Designs and manufactures engineered bearings and industrial motion products.
3+ YOEHigh school diploma required; 3+ years customer service/supply chain/IT experience; SAP and Excel proficiency; strong analytics, OTC/process improvement, and customer account management skills.
Nelson Global: Engineers and manufactures thermal management and exhaust systems.
12+ YOE12+ years industry experience in exhaust/aftertreatment systems for large stationary engines; bachelor\u0002s in engineering; experience translating SOW/SOR to system solutions, supplier development, program leadership, and customer-facing engagement.