384 customer experience manager jobs at 194 companies in Lincoln, IL
2w
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Customer Experience Account Manager
Decatur, Illinois, United States
$28/hr OnsiteFull Time
2+ YOEInside sales/customer service support for gas products; technical/mechanical competency; strong interpersonal, verbal and written communication; proficiency with Microsoft Office and inventory/mainframe systems; ability to prioritize and resolve customer issues.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, AS400, JD Edwards (JDE), Act
3d
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Customer Experience Manager - Body Shop
Morton, Illinois, United States
$15-$18/hr OnsitePart Time
Requires superb written and phone communication, customer service skills, strong computer skills, high school diploma or GED, and a valid driver's license.
CCC, Tekion
5d
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Customer Experience Lead - Full Time
Springfield, Illinois, United States
$16/hr OnsitePart Time
1+ YOEOne or more years of retail experience preferred; requires customer service, associate leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
1w
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Customer Experience Coordinator Full Time
Springfield, Illinois, United States
$16-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, with flexible schedule availability, communication and organizational skills, merchandising knowledge, multitasking ability, and capacity to train others.
POS
9h
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Customer Success Manager - full or part-time
Springfield, Illinois, United States
$18-$40/hr HybridFull Time, Part Time
Requires excellent verbal and written communication, strong interpersonal, organizational, and time-management skills, self-motivation, customer service experience preferred, CRM proficiency preferred, and background check eligibility.
CRM
4w
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Assistant Store Manager - Customer Experience
Bloomington, Illinois, United States
$27-$44/hr OnsiteFull Time
3+ YOE3-5 years retail leadership experience, full-time availability including evenings/weekends/holidays, computer proficiency, strong communication and organizational skills, ability to lift up to 50 lbs, supervisory experience.
1mo
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Sr. Manager, Customer Value
Mechanicsville or Atlanta or Tallahassee or Springfield
$120k-$130k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree and 5+ years management experience in strategic sales or customer success; strong financial and analytical skills; proficiency with Microsoft Excel, PowerPoint, Word and PowerBI; ability to travel up to 20%.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PowerBI
3d
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Bloomington--Customer Service Manager
Bloomington, Illinois, United States
$19-$24/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1–2 years of retail management experience, supervisory and coaching skills, strong communication, organization, multitasking, cash handling, and ability to lift 40–50 pounds.
scanners, phones
3w
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Associate, Customer Excellence
Decatur, Illinois, United States
$54k-$67k/yr OnsiteFull Time
2+ YOE2+ years customer service experience required; bachelor\u0002s preferred. Experience with order management, SAP, EDI, and customer portals; strong communication and problem-solving skills.
SAP, Microsoft Applications, EDI
3w
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Customer Care Representative
Springfield, Illinois, United States
$18-$19/hr OnsitePart Time
Provide exceptional phone and counter customer service, process payments and transactions, document customer records, manage parts inventory, and handle billing or service inquiries. High school/GED required.
Microsoft Office
3w
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Sales and Client Experience Specialist
Bloomington, Illinois, United States
$64k-$106k/yr OnsiteFull Time
3+ YOEBachelor's degree and 3+ years relevant experience; sales, customer experience, operations and program management skills; decision making, communication, influencing; subject to regulatory background checks.
7h
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Rivian Care Customer Service Representative
Normal, Illinois, United States
$30-$34/hr OnsiteFull Time
1+ YOERequires 1–3 years of customer service experience, high school diploma, strong communication and attention to detail, and ability to manage administrative tickets. Vehicle warranty experience preferred; training provided.
phone, email, chat, iCIMS Talent Cloud Artificial Intelligence (TCAI)
2mo
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Personal Lines Customer Service Representative
Springfield, Illinois, United States
$38k-$44k/yr OnsiteFull Time
Customer service experience; ability to manage accounts; strong communication and relationship-building skills.
1mo
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Spanish Bilingual Remote Customer Service Representative
Peoria or Chicago
$19-$21/hr RemoteFull Time, Seasonal
Provide remote inbound/outbound customer support via phone/chat, manage accounts, perform application data entry, complete paid training, pass background check and drug test, and maintain a dedicated wired home workspace (100 mb/s ethernet).
CRM
4w
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Supervisor, Customer Care and Sales Advisor
Taylorville or Brazil
RemoteFull Time
2+ YOESupervisory experience in customer service or sales, high school diploma/GED, 2+ years related experience preferred, leadership and coaching skills, strong communication, ability to manage escalations and analyze performance.
1mo
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Janitorial Project Manager
Springfield, Illinois, United States
OnsiteFull Time
2+ YOE1+ Mgmt2+ years facility/operations/project management experience with 1+ years supervisory experience; strong leadership, customer service, budget oversight, Microsoft Office proficiency, communication, and ability to manage multiple projects with occasional evening/weekend hours.
Microsoft Office Suite
4d
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NPI Program Manager
Mossville, Illinois, United States
$128k-$193k/yr OnsiteFull Time
Bachelor's degree, program management knowledge, planning, communication, problem-solving, customer service management, and experience with Caterpillar processes or comparable NPI methodologies.
New Product Introduction (NPI)
3d
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NPI Program Manager
Mossville, Illinois, United States
$128k-$193k/yr OnsiteFull Time
Bachelor's degree, program management expertise, planning, communication, problem-solving, customer service management, and experience with Caterpillar processes or comparable NPI methodologies.
New Product Introduction (NPI)
2mo
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Controls Project Manager
Peoria, Illinois, United States
$83k-$125k/yr FieldFull Time
Project management experience for controls/installations, scheduling, coordinating contractors, creating submittals/RFIs, managing materials/budgets, commissioning/start-up, and customer communication.
3w
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Senior Customer Consultant
Bloomington, Illinois, United States
OnsiteFull Time
2+ YOE2+ years combined retail/dispensary/customer service experience, high school diploma/GED, strong cash-handling and product knowledge, computer and POS proficiency, strong attention to detail and critical thinking.
web browsers, retail POS systems, credit card processing terminals
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