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725 customer experience manager jobs at 324 companies in Lincoln, NE

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CUSTOMER EXPERIENCE MANAGER
Lincoln, Nebraska, United States
$18/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, creative thinking, composure under pressure, and ability to perform physical retail duties.
cash register
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3w
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Senior Customer Experience Manager
Austin or Lincoln or Des Moines or Charlotte or Cary
HybridFull Time
Q2
Q2NYSE: QTWO: Public banking software provider serving banks, credit unions, fintechs, and alternative lenders with banking and lending solutions.
8+ YOERequires 8+ years in relationship management or client service, banking or banking software experience, complex client relationship skills, English fluency, and U.S. work authorization; travel required as needed.
Request for Quote (RFQ), Salesforce
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1mo
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
Lincoln Financial Group
Lincoln Financial GroupNYSE: LNC: Public financial services providing annuities, life insurance, group protection, and retirement services to individuals and employers.
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
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4w
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customer experience cooridanator
Gretna, Nebraska, United States
$16-$17/hr OnsitePart Time
T.J. Maxx
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience preferred; flexible schedule including nights/weekends; merchandising, multitasking, coaching and customer-service skills required.
POS
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2d
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CSR - Customer Experience Associate
Nebraska City, Nebraska, United States
$18-$21/hr OnsiteFull Time
Kubat HealthCare
Kubat HealthCare: Private Nebraska respiratory-care provider supplying home oxygen, ventilation, CPAP, and related medical equipment to patients.
1+ YOERequires one or more years of office experience, excellent customer service, organization, time management, insurance coverage knowledge, and working knowledge of Microsoft Office applications.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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1mo
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Guest Experience Manager
Omaha, Nebraska, United States
$19/hr OnsiteFull Time
Omaha Children's Museum
Omaha Children's Museum: Nonprofit children's museum serving Omaha families through hands-on exhibits, educational programs, workshops, and play-based learning.
1+ YOEManage and develop guest-facing staff, oversee daily operations and safety, perform cash handling and scheduling; 1+ year management experience preferred; Microsoft Office and POS proficiency; lift up to 50 lbs.
Microsoft Office, Point of Sale
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Guest Experience/Night Manager
Omaha, Nebraska, United States
OnsiteFull Time
Marcus Hotels & Resorts
Marcus Hotels & Resorts: U.S. hotel investment, ownership, and management serving business and leisure travelers through branded and independent hotels and resorts.
1+ YOEHigh school diploma, 1–2 years of front desk experience, English fluency, computer and supervisory skills, flexibility for nights, weekends, and holidays, and ability to stand, move, and lift up to 50 lbs.
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3mo
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Guest Experience/Night Manager
Omaha, Nebraska, United States
OnsiteFull Time
Marcus Hotels & Resorts
Marcus Hotels & Resorts: U.S. hotel investment, ownership, and management serving business and leisure travelers through branded and independent hotels and resorts.
1+ YOE1-2 years front desk experience; hospitality degree preferred; management and cash handling experience preferred; high school diploma required; ability to balance guest needs with policy; strong communication and supervisory skills.
Hotel Management System, Phone System
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Customer Service Manager
Omaha, Nebraska, United States
OnsiteFull Time
Ice Solutions
Ice Solutions: Alff is a privately held nationwide construction and facility-maintenance provider serving commercial property operators.
2+ YOE2+ years customer service or order management preferred; strong written/verbal communication, organization, multitasking, problem-solving; experience with CRM/order management/accounting systems and marketplace support; proficiency with Microsoft Office or Google Workspace.
Microsoft Office, Google Workspace, NetSuite, QuickBooks, Salesforce, Amazon, Walmart Marketplace
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Manager, Customer Service
Omaha, Nebraska, United States
OnsiteFull Time
Farm Family
Farm Family: Private property-and-casualty insurance brand serving farmers, ranchers, agribusinesses, and small-to-medium-sized businesses.
4+ YOE1+ MgmtMinimum four years customer service/call center experience (three in insurance preferred), at least one year managing onsite or remote staff, bachelor\u0002s degree or equivalent experience, strong people leadership, MS Office proficiency, decision-making and coaching skills.
Microsoft Office
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Customer Success Manager, SMB
Lincoln or United States
$48k-$67k/yr HybridFull Time
CompanyCam
CompanyCam: Jobsite productivity platform helping construction and home-service contractors document work, communicate with crews, and share progress with clients.
Customer-facing or SaaS experience, strong written and verbal communication, independent account management, empathy, problem-solving, strategic thinking, and customer usage analysis. Bachelor's degree preferred.
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Director, Digital Commerce and Customer Experience
Omaha, Nebraska, United States
HybridFull Time
NFM
NFM: Home furnishings retailer selling furniture, flooring, appliances, electronics, and mattresses.
8+ YOERequires 8–10+ years in digital commerce, ecommerce, digital product, retail merchandising, customer experience, or related leadership; bachelor's degree or equivalent; ecommerce performance, financial, and cross-functional leadership experience.
SEO
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3w
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Fan Experience & Engagement Intern
Omaha, Nebraska, United States
$15/hr OnsiteInternship
LOVB Nebraska Volleyball
LOVB Nebraska Volleyball: Professional women's volleyball team representing Nebraska in LOVB Pro and connecting youth, community, and elite athletes.
Internship for a college-level candidate; customer service or live event experience preferred; leadership, communication, and organizational skills required; proficiency in Microsoft Office, Google Workspace, and PowerPoint.
Microsoft Office, Google Workspace, PowerPoint, Canva, Adobe Creative Suite
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Guest Experience Lead | SouthPointe Pavilions
Lincoln, Nebraska, United States
$22-$25/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, leadership, mentoring, or delegation experience, legal work authorization, and reliable transportation. High school diploma/GED is preferred.
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Customer Care Manager - State Farm Agent Team Member
Omaha or Lincoln
$35k-$55k/yr OnsiteFull Time
Maegan Bouc - State Farm Agent
Maegan Bouc - State Farm Agent: Independent State Farm insurance and financial-services agency serving Lincoln-area customers.
Excellent communication, organization, attention to detail, and multitasking skills; customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
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1mo
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Customer Service Manager II - Omaha, NE (1554788)
Omaha, Nebraska, United States
$60k-$62k/yr OnsiteFull Time
Canteen
Canteen: Compass-owned workplace foodservice providing vending, markets, coffee, pantry, and dining programs to businesses.
2+ YOE2+ years related experience (3–4 preferred), experience managing small teams and client accounts, valid Non-CDL Class C driver, 3 years driving, ability to lift 50 lbs, Microsoft Office proficiency, strong communication.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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2w
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Director of Client Experience
Lincoln or Pennington or Omaha or United States
$100k-$125k/yr HybridFull Time
Travefy
Travefy: Private travel-software serving advisors and agencies with itineraries, proposals, CRM, websites, and marketing tools.
3+ YOE3+ MgmtRequires 3+ years leading high-volume SaaS support or client experience teams, hands-on Intercom Fin expertise, AI support-agent experience, data-driven operations, coaching, and strong product-learning skills.
Intercom, Fin, HubSpot
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3mo
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Customer Service Manager - Lincoln, NE
Lincoln, Nebraska, United States
OnsiteFull Time
Equity Bank
Equity Bank: Community bank serving families and businesses with personal, commercial, mortgage, investment, and wealth-management services.
2+ YOELead and manage retail banking staff; ensure customer experience; drive growth; ensure regulatory compliance; travel as needed for training.
Windows-based systems
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2mo
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Customer Success Account Manager - Signature - Lincoln, NE
Lincoln or Omaha or Grand Island or Hastings or Columbus or Nebraska
OnsiteFull Time
UPS
UPSNYSE: UPS: Global package delivery and supply chain management provider.
1+ YOE1–4 years in customer success/support or related roles, SMB account management, strong organizational skills, data-driven mindset, excellent written communication, ability to manage multiple customer engagements.
CRM
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1mo
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Customer Resolution Coordinator
Minneapolis or Lake Forest or Omaha
OnsiteFull Time
Mastery Logistics Systems
Mastery Logistics Systems: Private U.S. software providing cloud-based transportation management software to shippers, carriers, and logistics service providers.
2+ YOE2+ years experience in customer success, technical support, account management, project management or operations; strong communication, cross-functional coordination, and escalation management; bachelor's degree or equivalent preferred.
Salesforce, Jira, Azure DevOps, Asana
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