817 customer experience manager jobs at 379 companies in Loomis, CA
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Experience Supervisor
West Sacramento, California, United States
OnsiteFull Time
3+ YOE3+ years in heavy-duty dealership/diesel service; knowledge of dealer systems; strong communication and customer service; proficiency in Microsoft Office.
ADP Dealer System, Microsoft Office Suite
1w
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Customer Experience Lead - Full Time
Yuba City, California, United States
$18/hr OnsiteFull Time
1+ YOERetail experience preferred (1+ years), strong customer service, leadership, communication, problem-solving, and ability to work nights/weekends/holidays.
1mo
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Manager of Member Experience
Sacramento, California, United States
$6k-$8k/mo OnsiteFull Time
Bachelor's degree in a related field, supervisory experience, customer service and budgeting experience, proficiency with membership software and Microsoft Office, ability to work varied schedule, must obtain CPR/AED and First Aid and pass fingerprint/background check.
Microsoft Office Suite, Innosoft Fusion
2mo
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Customer Service Manager
Sacramento, California, United States
$20-$21/hr OnsiteFull Time
Provide excellent customer service, basic computer skills, dependable and friendly, previous work references required; front-end management and register oversight experience preferred.
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years senior engineering experience, 5+ years managing managers, Bachelor\u0002s degree or equivalent, experience building Quality Engineering CoE, CI/CD and AI-native quality engineering, payments/insurance experience preferred.
.NET, Java, Angular, LLM, RAG
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's in CS/Engineering or equivalent, 10+ years senior engineering experience, 5+ years managing managers, experience building quality engineering CoE, CI/CD and AI-native quality (LLM/RAG); payments or insurance domain preferred.
.NET, Java, Angular, PHP, LLM, RAG, Graph RAG, CI/CD, Terminal, CLI
2w
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Customer Success Manager
Folsom, California, United States
$80k-$125k/yr OnsiteFull Time
1+ YOECustomer-facing SaaS experience, ability to onboard and train customers, strong communication and analytical skills, familiarity with behavioral health workflows; bachelor\u0002s degree preferred.
Microsoft Office, MS Windows, ZenDesk, HubSpot, Jira, EHR
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3mo
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Senior Customer Success Manager
Sacramento, California, United States
$110k-$120k/yr HybridFull Time
7+ YOESenior customer-facing role in telecom/broadband with 5+ years in CSM or account management; 3-5 years public sector; strong communication; ITIL/PM experience; based in Sacramento, CA.
ITSM, ITIL, Project Management Software
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Customer Success Manager – Southern California Region
Riverside or Temecula or San Bernardino or San Diego or Lodi
FieldFull Time
Customer-success or ag-facing experience, strong communication and training skills, comfort working in-field, ability to manage implementations/onboarding, travel ~25–40%, bachelor’s degree or equivalent experience preferred.
1mo
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Class Experience Leader
Roseville, California, United States
$21-$28/hr OnsitePart Time
1+ YOEHigh school diploma/GED, 1 year leadership experience, national group fitness or LifePower Yoga certification, fitness and nutrition certification, ability to mentor instructors and engage members.
Facebook
1mo
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Customer Manager - CPG
Sacramento, California, United States
$57k-$65k/yr FieldFull Time
0.5+ YOEBachelor's degree or equivalent; at least six months retail/CPG or marketing experience; proficient in Microsoft PowerPoint, Excel, Word, Outlook; strong presentation and project management skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
3w
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Manager, Customer Service (MHR)
Mather, California, United States
$75k-$85k/yr OnsiteFull Time
5+ YOEBachelor's degree or 5 years related experience, supervisory experience, aviation experience, proficiency with Microsoft Office (X1 preferred), valid driver’s license, strong communication and leadership skills.
Microsoft Office, X1
1w
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Customer Development Manager
Benicia or Hayward or Rohnert Park or San Francisco or San Jose or Stockton or West Sacramento
$68k-$80k/yr FieldFull Time
5+ YOEBachelor's in Business/Marketing/Transportation or equivalent, 5+ years sales and customer relationship management experience, strong communication, financial analysis, and sales skills.
3w
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Manager, Customer Service (MHR)
Mather, California, United States
$75k-$85k/yr OnsiteFull Time
5+ YOEBachelor's degree or 5 years related experience, people leadership, aviation experience preferred, proficiency with Microsoft Office (X1 preferred), valid driver’s license.
Microsoft Office, X1
2w
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Customer Success Manager
Folsom, California, United States
$80k-$125k/yr OnsiteFull Time
5+ YOEManage post-sale customer lifecycle, lead onboarding/implementation, deliver training, drive retention and growth; requires SaaS implementation experience, strong communication, and product/configuration knowledge.
Microsoft Office, MS Windows, ZenDesk, HubSpot, Jira, EHR
1mo
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Customer Manager - CPG
Sacramento, California, United States
$57k-$65k/yr FieldFull Time
0.5+ YOEBachelor's degree preferred; at least six months retail/CPG experience; proficient in Microsoft PowerPoint, Excel, Word, Outlook; excellent presentation and multitasking skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
1w
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Program Manager, Customer Development
Yolo County or West Sacramento
$10k-$11k/mo HybridFull Time
5+ YOERequires five years of related business management experience; bachelor's degree in business, marketing, or related field is desired. Strong leadership, project management, analytical, communication, and customer service skills required.
Customer relationship management (CRM) systems
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