1,080 customer experience manager jobs at 457 companies in Marina, CA
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Customer Experience Manager, RMA Service
San Jose, California, United States
$100k-$135k/yr OnsiteFull Time
7+ YOE7+ years RMA operations/customer service experience; expertise in RMA case management, KPIs, logistics, CRM/ERP and strong communication and analytical skills.
CRM, ERP, Microsoft Office, PLM, BOM
1w
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Senior RMA Customer Experience Manager
Santa Clara, California, United States
$136k-$213k/yr OnsiteFull Time
12+ YOE12+ years experience managing RMA/case management, strong analytical and presentation skills, knowledge of supply chain and inventory, excellent communication, bachelor’s degree or equivalent experience.
1mo
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Customer Experience Manager -San Jose
San Jose, California, United States
$70k-$88k/yr OnsiteFull Time
3+ YOE3+ years in customer success/account management or similar, strong relationship and communication skills, ability to manage priorities, collaborative problem-solver, bachelor's degree or equivalent; experience in medical devices or healthcare preferred.
1w
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Senior RMA Customer Experience Manager
Santa Clara, California, United States
$136k-$213k/yr OnsiteFull Time
12+ YOEBachelor's degree or equivalent experience, 12+ years relevant experience, strong analytics, presentation, communication, and supply chain/inventory knowledge; customer-centric and process improvement focus.
1w
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Customer Experience Coordinator (Part Time) - San Jose, CA
San Jose, California, United States
$20-$30/hr OnsitePart Time
2+ YOE2+ years customer service experience; advanced computer and practice management software proficiency; strong communication, organization, multitasking, empathy; able to work nights, weekends, holidays; tolerate noisy or odorous environment.
1w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
3mo
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Sr. Product Manager - Candidate Experience
Santa Clara, California, United States
$156k-$250k/yr HybridFull Time
8+ YOE8+ years product management in enterprise SaaS; strong communication; customer focus; technical knowledge; ownership and collaboration.
AI models, enterprise SaaS, deep learning, APIs
3mo
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Digital Experience Strategist
Cupertino or United States
OnsiteFull Time
7+ YOE7+ years in strategy or customer experience; experience in e-commerce, category management, or strategy development; 4+ years in strategy, customer experience, or customer journey; strong communication and analytical skills.
Keynote, PowerPoint, Google Slides
1d
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(USA) Senior Product Manager - Fulfillment Customer Experience
Sunnyvale or Bentonville
$117k-$234k/yr OnsiteFull Time
5+ YOEBachelor’s degree in computer science, engineering, or related area plus 5 years’ product management experience, or 7 years’ product management experience. Strong analytics, experimentation, technical, and stakeholder skills.
artificial intelligence, machine learning, automation, Web Content Accessibility Guidelines (WCAG) 2.2 AA
2mo
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(USA) Senior Product Manager - Fulfillment Customer Experience
Sunnyvale or Bentonville
$90k-$234k/yr OnsiteFull Time
5+ YOEBachelor's in CS/Engineering +5 years product management or 7 years product management experience; strong analytics, UX, experimentation, AI/ML familiarity, stakeholder influence, and communication skills.
1mo
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Customer Service Manager
Santa Clara, California, United States
$79k-$85k/yr FieldFull Time
Manage customer experience and installations, troubleshoot day-of-installation issues, resolve service tickets, strong communication and organizational skills, high school diploma or equivalent.
1mo
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Customer Experiance Coordinaor
Santa Clara, California, United States
$20-$20/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; strong communication, merchandising, multitasking, and coaching skills; available to work flexible schedule including nights and weekends.
2w
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Customer Success Manager
San Jose, California, United States
$263k-$355k/yr HybridFull Time
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
1d
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ServiceNow Senior Customer Success Manager
Santa Clara, California, United States
$135k-$165k/yr RemoteFull Time
12+ YOERequires 12–18 years of experience, customer success and project management expertise, ServiceNow knowledge, stakeholder management, analytical problem solving, and ability to manage multiple technical customer priorities.
ServiceNow
1d
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Customer Success Manager
Santa Clara or Harrisburg
$81k-$149k/yr HybridFull Time
10+ YOEBachelor's degree in engineering or a related technical discipline and 10+ years in customer-facing technical roles, with escalation leadership, QBRs, CRM tools, and global travel experience.
Single Pane of Glass, CRM, Salesforce, Jira, Smartsheet, Microsoft Office
1w
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Manager, Customer Success
San Jose or Draper or United States
$134k-$189k/yr HybridFull Time
People-leadership experience in customer success or post-sales, track record in retention and revenue expansion, strong coaching and cross-functional collaboration, data-driven decision making.
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1mo
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Principal Experience Designer, Customer Resolution
Austin or New York City or San Jose
$198k-$324k/yr HybridFull Time
10+ YOE10+ years experience, Bachelor's degree (or equivalent), systems and strategic thinking in constraint-heavy domains, leadership through influence, strong executive communication, prototyping and AI familiarity.
1mo
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Customer Success Manager
Santa Clara, California, United States
RemoteFull Time
4+ YOE4+ years in client-facing roles with executive stakeholders, metrics-driven, experience in high-growth B2B startups preferred, willingness to travel up to 20%, strong communication and stakeholder management.
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