1,627 customer experience manager jobs at 602 companies in Marlborough, MO
17h
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Manager, Customer Experience
Oxnard or Fort Smith or San Antonio or O'Fallon or Montgomery
$84k-$155k/yr HybridFull Time
7+ YOEBachelor’s degree in business, statistics, economics, or related field; 7+ years in customer service or call center operations; supervisory experience; ERP and order management systems experience.
Oracle, AS400, Microsoft Office Suite
1mo
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Customer Experience Manager
Washington, Missouri, United States
$18/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to lift up to 25 lbs and work flexible schedule.
cash register, Zendesk, email
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Lead - Full Time
St Peters, Missouri, United States
$16/hr OnsiteFull Time
1+ YOERetail experience preferred, strong customer service and leadership skills, ability to lead and coach associates, strong communication and problem-solving, flexible to work nights/weekends/holidays.
1d
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Director of Customer Experience
St. Louis, Missouri, United States
$125k-$175k/yr OnsiteFull Time
Leadership experience in customer experience, contact center, or operations; team coaching; KPI management; CRM and digital technology expertise; process improvement; cross-functional project leadership; strong analytical and communication skills.
SMS, email, CRM, AI
1mo
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Customer Experience Director
Saint Louis, Missouri, United States
$125k-$135k/yr OnsiteFull Time
5+ YOEBachelor's degree,5+ years in customer success/account management or related leadership,experience with CRM and executive stakeholders,strong analytical,communication,and negotiation skills,logistics experience preferred.
Salesforce, HubSpot, Microsoft Dynamics
2d
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Customer Experience Rep- Staples Promotional Products
Framingham or Wildwood or United States
$19-$21/hr RemoteFull Time
2+ YOERequires 2+ years of customer service, order management, or sales support experience; 1+ year with Microsoft Office and Microsoft Teams; CRM and order-processing platform experience; strong communication and problem-solving skills.
Microsoft Teams, Microsoft Office, CRM
3w
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Customer Experience Activation Lead
Creve Coeur, Missouri, United States
$166k-$249k/yr OnsiteFull Time
Bachelor's degree, proven commercial/marketing leadership, experience leading large-scale marketing and commercial activation, P&L understanding, strategic and analytical skills, and ability to drive cross‑functional transformation.
3w
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Customer Experience Activation Lead
Creve Coeur, Missouri, United States
$166k-$249k/yr OnsiteFull Time
Bachelor's degree and proven commercial leadership in marketing/sales; experience leading large-scale marketing/commercial activation, P&L knowledge, strategic and analytical skills, and ability to drive cross-functional transformation.
1mo
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Customer Service Manager
St. Louis, Missouri, United States
HybridFull Time
5+ YOE3+ MgmtBachelor's preferred, HS/GED required; 5+ years customer service experience, 3+ years people leadership; strong communication, escalation management, ERP and metrics experience; Microsoft Excel proficiency.
Microsoft Excel, Microsoft Office, Salesforce
4w
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Customer Operations Manager
Saint Louis, Missouri, United States
$50k/yr OnsiteFull Time
1+ year customer service or operations experience; high school diploma required, bachelor’s preferred; Microsoft Office proficiency; strong communication, leadership, and problem-solving skills.
Microsoft Office
1mo
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ISO Customer Service Manager
St. Louis, Missouri, United States
OnsiteFull Time
5+ YOE2+ MgmtOversee customer service team, ensure high CSAT, manage ticketing/CRM systems, support ISO compliance, 5+ years customer service experience with 2+ years leadership, strong communication and data analysis skills.
Salesforce, Depot Software, TMW, Zendesk, Freshdesk, ServiceNow, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Outlook, Microsoft Teams, Slack, Zoom, Tank Container ERP, depot tracking tools
2w
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Customer Manager Associate
Jacksonville or Lewisville or Rogers or Chesterfield or Grand Rapids
$37k-$43k/yr HybridFull Time
Bachelor's degree or equivalent experience; sales, account management, customer service, or telesales experience; Microsoft Outlook and Excel proficiency; sales analysis, communication, organization, and time-management skills.
Microsoft Outlook, Microsoft Excel
9h
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Enterprise Customer Success Manager
St. Louis or United States
HybridFull Time
5+ YOERequires 5–7 years in customer success, healthcare account management, benefits consulting, or similar enterprise healthcare roles, plus data analysis, client relationship, communication, and healthcare delivery experience.
Salesforce, HubSpot, Notion
3w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
2mo
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Customer Success Manager, Advertising
Mountain View or St. Louis or United States or India or Canada or United Kingdom
$122k-$140k/yr RemoteFull Time
5+ YOEBachelor's preferred; 5+ years professional experience, including 3+ years running media/advertising engagements in a consulting/agency role; experience managing ecommerce marketing budgets (Amazon, Walmart, Kroger, Instacart), advanced Excel, project management, and executive-level communication.
CommerceIQ, Amazon, Walmart, Kroger, Instacart, Microsoft Excel
2w
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Customer Manager Associate
Lewisville or Chesterfield or Grand Rapids or Jacksonville or Rogers
$37k-$43k/yr RemoteFull Time
Bachelor's degree or equivalent experience; sales, account management, customer service, or telesales experience; Microsoft Outlook and Excel proficiency; sales analysis, virtual communication, and home office capability.
Microsoft Outlook, Microsoft Excel
3w
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Customer Success Manager
St. Louis, Missouri, United States
$50k-$60k/yr OnsiteFull Time
No prior experience required; comprehensive training is provided. Candidates should be proactive, organized, passionate about client service, and comfortable working in a dynamic environment.
Customer relationship management (CRM)
3w
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CUSTOMER PROGRAM MANAGER
Chesterfield, Missouri, United States
$115k-$120k/yr OnsiteFull Time
Project management experience, ownership of budget/margin/schedule, customer-facing communication, experience managing or mentoring engineering/design staff, onsite work in St. Louis required.
1mo
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Customer Success Manager
St. Louis, Missouri, United States
RemoteFull Time
5+ YOERequires 5+ years of B2B enterprise account management, a bachelor's degree in business, marketing, or similar, customer experience expertise, and complex client management skills.
G-Suite, Salesforce, Microsoft Office Suite
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