7,556 customer experience manager jobs at 2,477 companies in Mercerville, NJ
3d
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Customer Experience Manager
Swedesboro, New Jersey, United States
$70k-$80k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in customer experience, account management, or customer success, strategic account relationship management, analytical skills, executive communication, and cross-functional leadership.
CRM, Salesforce, ERP, Lean, Six Sigma
2mo
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Manager, Customer Experience
New York City, New York, United States
$115k-$140k/yr OnsiteFull Time
6+ YOE2+ Mgmt6+ years in customer-facing roles, 2+ years managing customer-facing teams; strong project management, technical aptitude, communication, process-building, coaching, and data-driven reporting skills.
Gmail, Hiver
1mo
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Customer Experience Manager
New York or Long Island City
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years in customer experience or related roles; strong written communication; experience managing high-volume inquiries; familiarity with Gorgias, ERP, and Shopify; team leadership and problem-solving skills.
Gorgias, ERP, Shopify
4d
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Customer Experience Manager
Horsham, Pennsylvania, United States
$70k-$80k/yr OnsiteFull Time
5+ MgmtRequires customer service or call center team leadership, KPI management, process improvement, training development, telephony and Microsoft Office proficiency, strong communication, and schedule flexibility. Bachelor's degree and 5+ years preferred.
telephony systems, call center technology, Microsoft Office, ServiceTitan, CRM
3w
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Customer Experience Manager
Toms River, New Jersey, United States
$19/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
cash register
2w
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Customer Experience Manager
Emmaus, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma or GED and at least 3 years of retail or related management experience required. Business-related associate or bachelor's degree preferred.
Learning Management System (LMS)
3d
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Manager, Customer Experience
Jersey City or New York City or Denver or Leeds or Dublin or Michigan or Pennsylvania or West Virginia
$107k-$130k/yr HybridFull Time
5+ YOE5+ years in operations, customer experience, strategy, or business operations; team leadership, analytics, cross-functional strategy, and communication skills; bachelor's degree or equivalent experience; gaming license eligibility.
1mo
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
3d
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Customer Experience Manager
New York City, New York, United States
$90k-$120k/yr OnsiteFull Time
Requires customer success or CXM experience with full-cycle account ownership, technical fluency in integrations and single sign-on, strong communication and judgment, and ability to work onsite in New York City.
Happy Property, Happy Force, single sign-on, AI, SSO, AI agents, MCP
1w
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Senior Manager, Customer Experience
Fairfield, New Jersey, United States
$80k-$95k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7+ years in customer service, customer experience, or sales support and 5+ years leading support or service teams, plus platform, analytics, project management, and communication skills.
1mo
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Customer Experience Manager
Manalapan Township or California
$80k-$100k/yr OnsiteFull Time
5+ YOEAssociate's degree in business (Bachelor's preferred),5-7+ years progressive customer service leadership, proficiency with Microsoft Office, ERP,WMS,EDI,CRM,strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ERP, WMS, EDI, CRM
1mo
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Customer Experience Manager, Claims
New York City, New York, United States
RemoteFull Time
5+ YOE1+ Mgmt5+ years in customer experience, support, success, claims, or high-touch service; 1–2 years people management; strong judgment, communication, escalation management, CRM reporting, and workflow improvement skills.
Zendesk, Microsoft Excel, SQL, BI, AI
1mo
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Senior Customer Experience Manager
Eatontown, New Jersey, United States
$75k-$85k/yr RemoteFull Time
3+ YOE5+ years experience or bachelor\u0002s degree; 3+ years in tech consulting or customer-facing roles; strong client relationship, project management, and analytical skills; working knowledge of Cisco and Microsoft portfolios; ability to develop playbooks.
Cisco, Microsoft Teams, Microsoft SharePoint, Microsoft 365
2mo
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Customer Experience Manager
New York or San Francisco
$115k-$170k/yr HybridFull Time
Experience owning client support, investigating issues and logs, producing high-signal handoffs to engineering, delivering client training, strong written communication, and structured problem-solving in an early-stage environment.
4w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
5d
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Sr Customer Experience Manager
New York City, New York, United States
$130k-$150k/yr HybridFull Time
8+ YOERequires 8+ years of relevant experience, including 3–5+ years in lifecycle marketing or digital customer experience, and hands-on expertise with automation, AI workflows, SQL, spreadsheets, BI, analytics, and campaign building.
Gainsight, Totango, Intercom, Salesloft, Zapier, Make, SQL, Looker, Tableau
2mo
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Sr. Manager, Licensed Customer Experience
New York City, New York, United States
$145k-$165k/yr HybridFull Time
People management experience in customer-facing financial services or CX; FINRA Series 65 or equivalent (Series 66, CFP); proven coaching and performance management in metric-driven orgs; experience with Zendesk and Salesforce; excellent communication.
Zendesk, Salesforce
3mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer service focused; office management experience helpful; some sales/marketing experience; inventory assistance.
3mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer-focused professional with strong communication skills; office management experience a plus; some sales/marketing experience; assist with inventory.
CRM, Bookkeeping Software, Field Service Management
2d
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E-Commerce Customer Experience Manager
Brooklyn, New York, United States
$85k-$105k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires 4+ years in online customer service or operations, 2+ years leading a customer experience team, customer service and e-commerce platform experience, Microsoft Office proficiency, and project management skills.
Customer Relationship Management (CRM), Shopify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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