2,027 customer experience manager jobs at 749 companies in Moosup, CT

1d
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Customer Experience Manager
Walpole, Massachusetts, United States
$20/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, creative thinking, and ability to work flexible retail shifts.
2d
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Supervisor - Customer Experience
East Longmeadow, Massachusetts, United States
$52k-$54k/yr HybridFull Time
Pace Analytical
Pace Analytical: Provides analytical testing and scientific laboratory services.
8+ YOEBachelor's degree in business, chemistry, biology, or related field; 8 years of client services experience or equivalent education, training, and experience. Requires relationship management, customer service, communication, and team development skills.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Coordinator
Attleboro, Massachusetts, United States
$17-$18/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtMinimum 1 year retail and 6 months leadership experience. Flexible availability including nights and weekends. Strong merchandising, multitasking, communication, organizational skills; ability to train associates and handle customer issues.
POS
3w
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
4w
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Principal Customer Experience Partner
Johnston, Rhode Island, United States
HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
Enterprise experience in customer experience, transformation, service design, and stakeholder influence; bachelor\u0002s degree required, master\u0002s preferred; strong analytical and storytelling skills.
2w
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Customer Experience Team Lead
Windsor, Connecticut, United States
$24-$30/hr HybridFull Time
Waste Management
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
2+ YOEHigh school diploma/GED, 2 years customer service experience (1 year as WM CSR preferred), proficiency in Microsoft Office, strong verbal/written skills, typing and multitasking, able to handle escalations and meet performance standards.
Microsoft Office
3w
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Customer Service Manager, Airport Customer Experience
Providence, Rhode Island, United States
$51k-$87k/yr OnsiteFull Time
American Airlines
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma/GED, experience leading frontline teams, airport customer service knowledge, strong communication, decision-making and critical thinking; ability to obtain USPS clearance and pass FAA background checks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Customer Experience Supervisor I - Dartmouth Mall
North Dartmouth, Massachusetts, United States
$22-$28/hr OnsiteFull Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Lead and coach store associates and cashiers, drive customer service and sales, manage scheduling, hiring, training, and checkout operations, and monitor POS productivity metrics.
Point of Sale, Mobile Point of Sale
1w
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Google TV Experience Manager
Worcester or Boston
$21/hr FieldFull Time
2020 Companies
2020 Companies: Provides outsourced sales and marketing services for global brands.
Proven retail sales results, retailer relationship-building, customer focus, adaptability, product knowledge, reliable transportation, valid driver's license, and ability to lift displays weighing 25 pounds or more.
Google TV, DailyPay
3mo
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Service Manager (Customer Experience Leaders Encouraged)
Fall River, Massachusetts, United States
$60k-$100k/yr OnsiteFull Time
Straightaway Tire
Straightaway Tire: An independent automotive service offering customer-focused repair and maintenance across multiple locations.
Leadership experience in hospitality/restaurant/hotel/retail/customer service, ability to build and coach teams, strong communication and problem-solving, organized and customer-focused.
1mo
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Customer Service Manager
Waterford, Connecticut, United States
OnsiteFull Time
Stop & Shop
Stop & ShopEuronext Amsterdam: AD: Supermarket chain providing groceries and pharmacy services.
1+ YOE1+ year supervisory retail experience preferred, leadership and people development skills, strong customer service and communication, ability to manage budgets and compliance, flexible to work weekends and holidays.
3mo
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Customer Service Manager
Westborough, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
Stop & Shop
Stop & Shop: Operates a chain of retail grocery supermarkets.
1+ YOE1+ MgmtSupervisory experience in retail customer service; manages Front End, Online Pick-up, and Cash Office; Bachelor's degree preferred.
3w
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Customer Success Manager
Hudson, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
InflexionPoint
InflexionPoint: Provides industrial automation and systems integration services.
5+ YOE5+ years in customer success/account management in industrial or IT/OT environments; renewals and managed services experience; working knowledge of networking and industrial control systems; Six-Sigma Green Belt; strong communication and leadership.
Rockwell, Schneider, Aveva, KMS
2w
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Customer Care Manager
Windsor, Connecticut, United States
$80k-$90k/yr OnsiteFull Time
Alvest
Alvest: Manufacturer and provider of airport ground support equipment globally.
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
ERP, SPQ, Microsoft Excel
3w
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Customer Success Manager
Canton, Massachusetts, United States
HybridFull Time
Aqueduct Technologies
Aqueduct Technologies: Provides managed IT services, cybersecurity, and cloud infrastructure solutions.
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
2mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
QBS
QBS: Provides behavioral crisis prevention training to organizations to reduce workplace crises and improve care.
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
1w
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Workplace Experience Ambassador
Foxborough, Massachusetts, United States
$57k-$62k/yr OnsiteFull Time
JLL
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ YOEHigh school diploma/GED or equivalent experience; 2–3 years in hospitality management or customer service; Microsoft Office proficiency, communication, problem-solving, multitasking, and emergency response certification.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Canva, Microsoft Teams
2w
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Customer Manager
Marlborough, Massachusetts, United States
$57k-$71k/yr HybridFull Time
Acosta Group
Acosta Group: Provides retail sales and marketing services for consumer brands.
0.5+ YOEBachelor's degree or equivalent and 6+ months of retail, marketing, space management, or reset experience. Requires Microsoft Office proficiency, presentation skills, and project management ability.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook, Acosta communication systems
1d
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Customer Service Manager (545186)
Attleboro, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
1+ YOE1+ MgmtRequires 1–3 years of supervisory or leadership experience, preferably in retail grocery. Bachelor's degree in business, retail management, or related field preferred, or equivalent experience.