2,027 customer experience manager jobs at 749 companies in Moosup, CT
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Customer Experience Manager
Walpole, Massachusetts, United States
$20/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, creative thinking, and ability to work flexible retail shifts.
Pace Analytical: Provides analytical testing and scientific laboratory services.
8+ YOEBachelor's degree in business, chemistry, biology, or related field; 8 years of client services experience or equivalent education, training, and experience. Requires relationship management, customer service, communication, and team development skills.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
2+ YOEHigh school diploma/GED, 2 years customer service experience (1 year as WM CSR preferred), proficiency in Microsoft Office, strong verbal/written skills, typing and multitasking, able to handle escalations and meet performance standards.
Customer Service Manager, Airport Customer Experience
Providence, Rhode Island, United States
$51k-$87k/yrOnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma/GED, experience leading frontline teams, airport customer service knowledge, strong communication, decision-making and critical thinking; ability to obtain USPS clearance and pass FAA background checks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
JCPenney: Retailer of apparel, home goods, and beauty products.
Lead and coach store associates and cashiers, drive customer service and sales, manage scheduling, hiring, training, and checkout operations, and monitor POS productivity metrics.
Service Manager (Customer Experience Leaders Encouraged)
Fall River, Massachusetts, United States
$60k-$100k/yrOnsiteFull Time
Straightaway Tire: An independent automotive service offering customer-focused repair and maintenance across multiple locations.
Leadership experience in hospitality/restaurant/hotel/retail/customer service, ability to build and coach teams, strong communication and problem-solving, organized and customer-focused.
1+ YOE1+ year supervisory retail experience preferred, leadership and people development skills, strong customer service and communication, ability to manage budgets and compliance, flexible to work weekends and holidays.
InflexionPoint: Provides industrial automation and systems integration services.
5+ YOE5+ years in customer success/account management in industrial or IT/OT environments; renewals and managed services experience; working knowledge of networking and industrial control systems; Six-Sigma Green Belt; strong communication and leadership.
Alvest: Manufacturer and provider of airport ground support equipment globally.
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
Aqueduct Technologies: Provides managed IT services, cybersecurity, and cloud infrastructure solutions.
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
QBS: Provides behavioral crisis prevention training to organizations to reduce workplace crises and improve care.
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ YOEHigh school diploma/GED or equivalent experience; 2–3 years in hospitality management or customer service; Microsoft Office proficiency, communication, problem-solving, multitasking, and emergency response certification.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Canva, Microsoft Teams
Acosta Group: Provides retail sales and marketing services for consumer brands.
0.5+ YOEBachelor's degree or equivalent and 6+ months of retail, marketing, space management, or reset experience. Requires Microsoft Office proficiency, presentation skills, and project management ability.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook, Acosta communication systems
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
1+ YOE1+ MgmtRequires 1–3 years of supervisory or leadership experience, preferably in retail grocery. Bachelor's degree in business, retail management, or related field preferred, or equivalent experience.