1,928 customer experience manager jobs at 840 companies in Mount Pleasant, WI

2mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
Dexter Magnetic Technologies
Dexter Magnetic Technologies: Designs and manufactures custom magnetic solutions and components.
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
2w
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Customer Experience Manager
New Berlin, Wisconsin, United States
OnsiteFull Time
Nassco
Nassco: Distributes janitorial supplies and provides industrial packaging solutions.
5+ YOE2+ MgmtBachelor's degree, 5+ years customer service/experience, 2+ years management, strong communication, analytical skills, CRM experience, project management and leadership abilities.
CRM
1w
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Bench Customer Experience Manager
Carpentersville, Illinois, United States
$51k-$77k/yr OnsiteFull Time
Goodwill Greater Milwaukee and Chicago
Goodwill Greater Milwaukee and Chicago: Connecting people to work through retail and community programs.
5+ YOETwo years college or equivalent and minimum 5 years experience; retail/production experience; forklift certification if required; flexible schedule with closings and alternate weekend work; communication and data analysis skills.
1w
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Bench Customer Experience Manager
Carpentersville, Illinois, United States
$25-$37/hr OnsiteFull Time
Goodwill Greater Milwaukee and Chicago
Goodwill Greater Milwaukee and Chicago: Operates retail thrift stores and provides workforce development services.
5+ YOETwo years college or equivalent and minimum 5 years experience; retail or production experience; forklift certification if required; flexible schedule with closings and every-other-weekend; ability to lift and perform physical tasks; working phone.
1mo
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Customer Experience Manager
Manitowoc, Wisconsin, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years management experience, excellent communication, multitasking and creative thinking, ability to work flexible schedule including weekends and evenings.
1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Rockwell Automation
Rockwell AutomationNYSE: ROK: Sells industrial automation hardware and digital manufacturing software solutions.
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
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Customer Experience Specialist
Arlington Heights, Illinois, United States
$22/hr OnsiteFull Time
ABC Plumbing, Sewer, Heating, Cooling and Electric
ABC Plumbing, Sewer, Heating, Cooling and Electric: Residential plumbing, HVAC, sewer, and electrical maintenance services.
Strong computer skills; exceptional problem-solving; excellent written and verbal communication; ability to manage difficult or emotional customers, multitask, remain composed under pressure, and act fairly and with integrity.
2w
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Customer Experience Lead - Full Time
Milwaukee, Wisconsin, United States
$16/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience preferred (1+ year), strong customer service and leadership skills, ability to manage front-end operations, flexible to work nights/weekends/holidays.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Customer Experience Associate
Highland Park, Illinois, United States
OnsiteFull Time
Autocar Parts
Autocar Parts: Distributes replacement parts for heavy-duty vocational truck fleets.
3+ YOE3+ years relevant experience (or bachelor's degree), strong problem-solving and communication skills, experience with ERP/case management systems, ability to handle inbound calls, orders, claims, and email responses.
Enterprise Resource Planning (ERP), Case Management
3d
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Customer Experience Coordinator
Delafield, Wisconsin, United States
$14-$15/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOERequires 1 year of retail experience and 6 months of leadership experience, flexible availability including nights and weekends, merchandising knowledge, communication, organization, multitasking, and ability to train others.
POS
3w
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Experience Manager
Wauwatosa, Wisconsin, United States
OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2+ years retail/beauty management experience; proven retail, financial and people leadership; cosmetology license where required; proficient with Point of Sale and Microsoft Office; strong communication and organizational skills.
Point of Sale, Microsoft Office, Apple devices
1w
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Customer Experience Professional Lead - MH
Northbrook, Illinois, United States
$31-$36/hr HybridFull Time
Ravago
Ravago: Manufactures and distributes recycled polymers, chemicals, and building materials.
2+ MgmtLeadership or supervisory experience, strong communication and analytical skills, proficiency with Microsoft Office, Tableau and in-house RavApps; valid driver’s license and ability to lift up to 40 lbs.
Microsoft Office, Tableau, RavApps, Ravago Tools
4d
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Customer Experience Banker - North Barrington
North Barrington, Illinois, United States
$23-$26/hr OnsiteFull Time
Huntington
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
1+ YOEHigh school diploma and 1 year of customer service experience in banking, financial services, or goal-driven retail sales, or a bachelor's degree. Sales, banking, communication, and relationship-management skills required.
mobile services, online banking services
2mo
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Salon Customer Experience Specialist
Algonquin, Illinois, United States
$15-$19/hr OnsitePart Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Provide welcoming front-desk service, manage appointments and payments, recommend and sell retail products to meet sales goals, support salon operations, and communicate effectively with guests and stylists.
FindMore
1mo
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Partner Experience Manager II
Maitland or Milwaukee or Boston
$67k-$114k/yr HybridFull Time
Alegeus
Alegeus: Provides technology platforms for managing healthcare benefit accounts.
2+ YOE2+ years client service/account management experience in SaaS, CDH/TPA or health plan experience preferred; bachelor’s degree or equivalent; strong communication, negotiation, and project implementation skills.
1mo
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Manager, Guest Experience
Milwaukee, Wisconsin, United States
OnsiteFull Time
Milwaukee Bucks
Milwaukee Bucks: Operates a professional basketball team and multi-purpose entertainment venue.
2+ YOEMinimum 2 years event leadership, bachelor’s degree or equivalent, strong communication and problem-solving, Microsoft Office proficiency, ability to work weekends/evenings/holidays, experience supervising frontline teams.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Titan, ISS 24/7, Ticketmaster One, ABI Mastermind
1w
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VP of Customer Experience & Support
Elk Grove Village, Illinois, United States
OnsiteFull Time
The Vomela Companies
The Vomela Companies: Full-service provider of large format printing and visual communications.
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Salesforce, Zendesk, ServiceNow, CRM, Flex, Edge
1mo
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Customer Service Manager
Morton Grove, Illinois, United States
$115k-$130k/yr OnsiteFull Time
Xylem
XylemNYSE: XYL: Manufacturer of water transport, treatment, and testing technologies.
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Salesforce
1mo
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Customer Relationship Manager
Northbrook, Illinois, United States
$18-$24/hr OnsiteFull Time
Telle Tire & Auto Centers
Telle Tire & Auto Centers: Sells tires and provides automotive repair and maintenance services
1+ YOE1+ year hospitality/customer service experience, strong phone presence, organized, ability to manage callbacks, comfortable with software (AppFueled), calm in fast-paced environments.
AppFueled