1,999 customer experience manager jobs at 782 companies in Naugatuck, CT
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Customer Experience Manager
West Point, New York, United States
$65k/yrOnsiteFull Time
Balfour Beatty CommunitiesLondon Stock Exchange: BBY: Real estate managing and developing residential communities.
3+ YOEHigh school diploma, valid state driver's license, 3+ years customer service experience, property management or hospitality preferred, strong communication, Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, minimum 2 years management experience, strong verbal/written communication, multitasking, creative thinking, ability to lift up to 25 lbs and work flexible schedule.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Provide excellent customer service, lead front-end operations, direct associates, manage checkout flow, and maintain merchandising and recovery standards.
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
2+ YOEHigh school diploma/GED, 2 years customer service experience (1 year as WM CSR preferred), proficiency in Microsoft Office, strong verbal/written skills, typing and multitasking, able to handle escalations and meet performance standards.
Customer Experience Coordinator (Relief) - Commack, NY
Commack, New York, United States
$20-$30/hrOnsiteFull Time
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software proficiency, strong communication, multitasking, empathy, ability to work nights/weekends/holidays.
Poughkeepsie or California or Colorado or Connecticut or Rhode Island or Nevada or New York City or Ithaca or Westchester County or Washington
$50k-$55k/yrOnsiteFull Time
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtStore leadership with 2+ years related experience and 1+ year leadership; must be 18+, legally authorized to work in the U.S., flexible schedule including nights/weekends/overtime, ability to perform physical tasks, and experience in retail operations and customer service.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOERequires a high school diploma or GED, 3–4 years in service-oriented operations, 2–3 years in customer service training, coaching, organizational, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
HearUSA: Provider of hearing healthcare services and hearing aid solutions.
Proven customer service management experience, strong leadership and coaching skills, KPI and SLA management, CRM/ERP proficiency, excellent communication and problem-solving.
1+ YOE1+ year supervisory retail experience preferred, leadership and people development skills, strong customer service and communication, ability to manage budgets and compliance, flexible to work weekends and holidays.
BICEuronext Paris: BB: Manufactures pens, lighters, razors, and other consumer goods.
5+ YOE4+ MgmtBachelor's degree or equivalent; 5–8 years in customer-facing CPG or similar environments; 4+ years of people leadership; order management, supply chain, change management, and ERP experience required.
Chromalloy: Provides engineering, repairs, and aftermarket parts for turbine engines.
5+ YOEBachelor's plus 5+ years or equivalent experience in leadership/customer-facing roles; aerospace or regulated-industry experience preferred; advanced Excel and PowerPoint; strong customer focus and crisis management; US person required; background check and drug screen.
Times Microwave SystemsNYSE: APH: Designs and manufactures high-performance coaxial cables and interconnects.
Bachelor's degree in a related field, experience managing customer service teams in manufacturing/distribution, CRM and Microsoft Office proficiency, strong communication, coaching, and analytical skills.
Alvest: Manufacturer and provider of airport ground support equipment globally.
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
Tantalus SystemsTSX: GRID: Provides smart grid technology and data analytics for utilities.
10+ YOE5+ MgmtRequires 10+ years of customer success, account management, or related commercial experience and 5+ years of team leadership and sales strategy management, ideally serving utility or high-tech customers.
RalliantNew York Stock Exchange: RAL: Sells precision instruments and sensors for diverse industrial sectors.
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
Acosta: A retail sales and marketing agency driving brand growth.
0.5+ YOEBachelor's degree or equivalent, at least six months of retail, marketing, space management, or resets experience, Microsoft Office proficiency, presentation skills, and ability to manage multiple projects.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook