638 customer experience manager jobs at 260 companies in Neenah, WI
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Customer Experience Manager
Oshkosh, Wisconsin, United States
OnsiteFull Time
Hoffmaster: Manufactures and supplies premium disposable tableware and paper products.
5+ YOE5+ years customer service leadership experience; bachelor\u0002s preferred; strategic mindset; strong communication, negotiation, and coaching skills; experience with CRM, analytics, and cross-functional collaboration.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail experience preferred (1+ year), strong customer service and leadership skills, ability to work nights/weekends/holidays, communication and problem-solving skills, ability to manage front-end operations.
OshkoshNYSE: OSK: Manufacturer of specialty trucks, military vehicles and access equipment.
5+ YOEBachelor's degree and 5+ years' experience; B2B e-commerce and CRM expertise; Salesforce cloud experience, IoT/telematics and AI familiarity; integrations, data analysis, and Microsoft Office skills.
Microsoft Office, Microsoft PowerPoint, Microsoft Visio, Microsoft Excel, Salesforce Data Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Commerce Cloud, IoT, ERP, Progressive Web Apps (PWA), LLM orchestration, vector databases, AI Agent frameworks, ITIL
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; strong merchandising, communication, organizational and training skills; flexible availability including nights and weekends.
Werner Electric Supply: Wholesale distributor of electrical, automation, and lighting solutions.
2+ YOE2-5 years in customer service in a fast-paced office; proficient in Microsoft Office; ERP and Knowledge Management platforms; distribution industry experience preferred.
Microsoft Office, ERP, Knowledge Management platforms
Salon Customer Experience Specialist - Fox River Mall
Appleton, Wisconsin, United States
$13-$16/hrOnsitePart Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Provide exceptional guest service, manage front-desk operations and appointment scheduling, drive retail product sales and meet retail goals, support inventory and maintain salon standards.
C&S Wholesale Grocers: Wholesale grocery distribution and supply chain services provider.
1+ YOEHigh school diploma preferred; 1–3 years of front-end retail experience preferred. Requires customer service, leadership, conflict management, decision-making, basic math, computer, and store systems knowledge.
Briess Malt & Ingredients Co.: Manufactures specialty malts and natural ingredients for food and brewing.
Manufacturing customer service experience required; supervisory experience preferred. Requires order management knowledge, ERP and Microsoft Office proficiency, communication, problem-solving, data analysis, and leadership skills.
PlexusNASDAQ: PLXS: Engineering and manufacturing solutions for complex products.
5+ YOE5+ years related experience preferred, bachelor\u0002s degree preferred, strong leadership in matrix organizations, ability to travel 15-20%, strong verbal/written communication and customer focus.
PracticeTek: Provides software and payment solutions for retail healthcare practices.
4+ YOE1+ Mgmt4+ years in customer support with 1–2 years managing teams, experience in SaaS support, familiarity with Zendesk and Intercom, data-driven, strong communication and problem-solving skills.
Director, Customer Experience and Service Operations
Appleton, Wisconsin, United States
OnsiteFull Time
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
10+ YOEBachelor’s degree in a related field and 10+ years of related experience. Requires leadership, strategic planning, customer experience, service operations, talent development, global collaboration, and willingness to travel 25–40%.
Koch Inc.: Operates global manufacturing, refining, and industrial technology businesses.
3+ YOERequires 3+ years in supply chain, logistics, project management, customer-facing, or leadership roles; Microsoft 365 and Copilot experience. SAP, order management, supply chain, project management, and direct-report experience preferred.
Microsoft 365, Microsoft Copilot, SAP, Microsoft PowerPoint
Kohler: Manufactures plumbing fixtures and operates luxury hospitality resorts.
2+ YOEMust be 18+, valid driver’s license, able to lift 25-50 lbs daily, 2+ years luxury hospitality experience, property management system experience preferred, strong communication skills.
Michaels: Retail chain for arts, crafts, and custom framing supplies.
3+ YOERequires 3+ years of retail leadership experience, customer-focused coaching, sales KPI management, operational execution, and the ability to lift 25–50 pounds and work nights, weekends, and early mornings.
J. J. Keller: Provides regulatory compliance and workplace safety solutions to businesses.
2+ YOE2+ years customer service experience, high school diploma/GED, proficiency with PC and Microsoft Office, strong communication and time-management skills.
Redline Plastics: Manufacturing custom rotomolded and vacuum-formed plastic products.
Customer service role requiring strong communication, critical thinking, Microsoft Office skills, ability to manage orders, process EDI and warranty/returns, and provide internal/external customer advocacy.
Bank of Luxemburg: Community bank providing personal, business, and agricultural financial services.
Customer service, organization, time management, technology proficiency with Word, Excel, and CRM systems, problem-solving, independence, and teamwork are required.
ManhattanLife: Provides life, health, and annuity insurance products.
2+ YOEHigh school diploma or GED required; associate degree preferred. Preferred 2+ years of health or life insurance customer care experience, strong communication, research, analytical, multitasking, and time-management skills.
Microsoft Office Suite, Microsoft Teams, Webex Teams, Microsoft SharePoint
Paper Transport: Provides truckload shipping and intermodal logistics solutions.
High school diploma or equivalent; strong communication, time management, decisiveness, conflict resolution, and teamwork skills; proficient with Microsoft Outlook/Excel/Word/PowerPoint and EDI; transportation or customer service experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, EDI