1,292 customer experience manager jobs at 491 companies in Niles, OH
3d
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Customer Experience Manager
Macedonia, Ohio, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to work flexible shifts.
1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
3d
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Customer Experience Associate
Independence, Ohio, United States
OnsiteFull Time
1+ YOE1–3 years of customer service, sales, or product management experience preferred; requires ERP and CRM proficiency, strong communication, problem-solving, decision-making, multitasking, and attention to detail.
ERP, D365, CRM
2mo
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Customer Experience Coordinator - Cranberry, PA
Cranberry, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice-management software skills, strong communication and multitasking, high emotional intelligence, ability to work nights/weekends/holidays and in noisy/odorous environments.
1w
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Customer Experience Lead - Full Time
Mentor, Ohio, United States
$15/hr OnsiteFull Time
1+ YOERetail experience preferred, with leadership, coaching, communication, problem-solving, organization, flexibility, and customer service skills required.
1mo
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Experience Manager
Cranberry Township, Pennsylvania, United States
$21-$30/hr OnsiteFull Time
2+ YOEManage front end operations, staffing, customer experience, cash handling, and e-commerce compliance; high school diploma and minimum 2 years' professional experience required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
1mo
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Customer Experience Supervisor
Brecksville or Wickliffe
HybridFull Time
2+ YOEBachelor's degree, 2+ years supply chain/commercial/customer service experience, leadership experience, proficiency with Microsoft Office and SAP, strong analytical and communication skills.
Microsoft Office, SAP
1w
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Part Time Customer Experience Coordinator
South Euclid, Ohio, United States
$15-$15/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, retail merchandising knowledge, strong communication and organization, multitasking, attention to detail, ability to train others, 1 year retail experience, and 6 months leadership experience.
3w
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Scheduling & Customer Experience Coordinator
Solon, Ohio, United States
$55k-$60k/yr OnsiteFull Time
1+ YOEStrong communication, organization, judgment, and multitasking skills; scheduling or project coordination experience preferred. Moraware or countertop scheduling experience is helpful, but training is available.
Moraware
21h
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REMOTE DELIVERY EXPERIENCE MANAGER
Streetsboro, Ohio, United States
OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma required; associate degree preferred. Requires 3+ years of credit union or financial services experience and 2+ years of supervisory leadership experience, including a remote delivery channel.
Eltropy, Mitel, ATM, ITM
1mo
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Customer Success Manager
Richfield, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years customer success/account management experience (preferably in healthcare/benefits), knowledge of ACA/ERISA/HIPAA, ability to obtain life & health insurance licensure, experience with benefits platforms and CRM.
1mo
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CUSTOMER SUPPORT MANAGER (CSM)
Vienna, Ohio, United States
$50k-$65k/yr OnsiteFull Time
High school diploma required (bachelor's preferred), proven customer support experience, Microsoft Office and Salesforce experience, strong communication, math, analytical and project management skills, detail-oriented.
Microsoft Office, Salesforce
3w
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Manager - Customer Service
Vienna, Ohio, United States
OnsiteFull Time
3+ YOEFour-year degree and three+ years' experience, leadership and customer-service experience, strong communication and decision-making, ability to travel occasionally, computer literacy.
2w
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Customer Service Manager
Solon, Ohio, United States
OnsiteFull Time
Customer service and warehouse experience required; ability to lift 50 lbs, stand most of an 8-hour day, and work in a fast-paced environment. Distribution, HVAC/plumbing knowledge, forklift, and RF scanner experience preferred.
Enterprise Resource Planning (ERP), RF scanners, Forklift
2d
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Member Experience Supervisor Full Time
Willoughby, Ohio, United States
$20/hr OnsiteFull Time
2+ YOESupervisory leadership, training, customer service or sales experience preferred, basic Microsoft Word, Microsoft Excel, and email knowledge, high school diploma or equivalent preferred, open shift availability, and age 18+ required.
Microsoft Word, Microsoft Excel, Email, ChatGPT
2mo
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Customer Service Manager - Industrial Distribution - Platinum Accounts
Oakwood Village, Ohio, United States
OnsiteFull Time
5+ YOE5+ years industrial distribution customer service/account operations experience, strong leadership, ERP/CRM and Microsoft Office proficiency, associate degree or HS diploma, Lean/5S certification preferred.
ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
2mo
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Customer Lifecycle Manager
Wadsworth or Carrollton or Georgetown
OnsiteFull Time
4+ YOE4+ years in omnichannel retention/customer lifecycle marketing for multi-brand or high-SKU e-commerce; proven SMS scaling, lifecycle orchestration, audience segmentation, GA4/data literacy, and enterprise platform experience (Listrak, Klaviyo, Attentive).
Listrak, Klaviyo, Attentive, GA4, ERP, WMS, OMS, SMS, MMS, RCS
1w
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Private Events & Guest Experience Internship
Canton, Ohio, United States
OnsiteInternship, Part Time
Currently pursuing a related degree; customer service or event experience preferred. Requires strong communication, organization, teamwork, problem-solving, flexibility, and availability for nights, weekends, and holidays.
Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams
3mo
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Customer Service Associate
Cranberry Township, Pennsylvania, United States
HybridFull Time
1+ YOEStrong verbal and written communication; active listening; proficient in Microsoft Office; manage high-volume tasks; positive attitude; 1 year customer service experience; SAP Order Management experience preferred.
Microsoft Office, Office 365, Salesforce, SAP, Esker, Order Management Systems
3mo
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Customer Service Manager - State Farm Agent Team Member
East Liverpool, Ohio, United States
OnsiteFull Time
Excellent communication, self-motivated, detail oriented; team player; license-ready for Property & Casualty and Life/Health.
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