1,856 customer experience manager jobs at 665 companies in Oconomowoc, WI
1mo
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Customer Experience Manager
New Berlin, Wisconsin, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, 5+ years customer service/experience, 2+ years management, strong communication, analytical skills, CRM experience, project management and leadership abilities.
CRM
1w
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Customer Experience Manager - Beaver Dam
Beaver Dam, Wisconsin, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school graduate or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
1w
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Customer Experience Manager
Wauwatosa, Wisconsin, United States
$51k-$77k/yr OnsiteFull Time
5+ YOERequires two years of college or equivalent experience, at least five years of experience, retail or production experience, flexible scheduling, and forklift certification if required at the site.
1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
3d
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Customer Experience Specialist
Milwaukee, Wisconsin, United States
$27-$31/hr HybridFull Time
5+ YOEHigh school diploma or GED required, with 5–6 years in customer service, order management, or related operations. Requires cross-functional experience, communication, organization, problem-solving, and ERP experience.
Electronic Data Interchange (EDI), Enterprise Resource Planning (ERP), Oracle
4w
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Customer Experience Lead - Full Time
Milwaukee, Wisconsin, United States
$16/hr OnsiteFull Time
1+ YOERetail experience preferred (1+ year), strong customer service and leadership skills, ability to manage front-end operations, flexible to work nights/weekends/holidays.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Part Time Customer Experience Manager
Monona, Wisconsin, United States
OnsitePart Time
Lead front-end operations and omnichannel processes, manage shrink and safety programs, coach and train sales/cashier teams, assist with inventory and cash reconciliation; retail management experience preferred.
1mo
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Experience Manager
Wauwatosa, Wisconsin, United States
OnsiteFull Time
2+ YOE2+ years retail/beauty management experience; proven retail, financial and people leadership; cosmetology license where required; proficient with Point of Sale and Microsoft Office; strong communication and organizational skills.
Point of Sale, Microsoft Office, Apple devices
4w
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FT Customer Experience Coordinator
Wauwatosa, Wisconsin, United States
$14-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtOversee front-end associates, promote excellent customer experience, train and coach staff, handle POS/register coverage; requires 1 year retail and 6 months leadership experience and flexible availability including nights and weekends.
POS
4d
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Customer Experience Coordinator (Part-Time) - Madison, WI
Madison, Wisconsin, United States
OnsitePart Time
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software proficiency, strong communication, organization, multitasking, problem-solving, and flexibility for rotating nights, weekends, and holidays.
2d
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Sr. Customer Care Experience Advisor
Madison, Wisconsin, United States
$78k-$156k/yr OnsiteFull Time
2+ YOEBachelor’s degree in business or related field, or high school diploma/GED with 4 years’ relevant experience; 2+ years with Epic or related systems; U.S. work authorization required.
Epic, ServiceNow, Five9, Calabrio, Microsoft Office, Microsoft Excel
2mo
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Customer Experience Supervisor I - West Towne Mall
Madison, Wisconsin, United States
$20-$25/hr OnsiteFull Time
Supervising store associates to drive sales and customer service, coaching cashiers, managing checkout operations, leveraging POS metrics, and supporting hiring and training processes.
Point of Sale, Mobile Point of Sale, Satellite Registers, iCAP
4w
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Manager, Customer Success
Austin or Madison
OnsiteFull Time
7+ YOEBS/BA or equivalent,7+ years in advanced customer success,people management and hiring experience,excellent communication,ability to engage customer executives; SaaS and healthcare-related experience desired.
3d
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Experience Product Manager
Madison or Redwood City or Cambridge or San Diego
$61k-$123k/yr OnsiteFull Time
4+ YOEBachelor's degree or high school diploma/GED with 2 years relevant experience, plus 4+ years in consulting, project-based, or customer experience roles. Requires product management, Agile methods, analytical, and communication skills.
Microsoft Office, Agile, Scrum, Kanban
4w
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Customer Service Manager
Madison, Wisconsin, United States
OnsiteFull Time
5+ YOE5+ years customer service management, call center/queue experience, strong communication, coaching, staffing and process-improvement skills; able to handle escalations and inbound calls.
1w
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Senior Customer Service Manager
Germantown, Wisconsin, United States
HybridFull Time
7+ YOE5+ MgmtRequires 7+ years in customer service, account management, or customer success and 5 years of leadership management experience. Bachelor's preferred; ERP, CRM, SharePoint, MS Teams, Excel, project management, and continuous improvement experience preferred.
Microsoft SharePoint, Microsoft Teams, Windows Operating Systems, Microsoft Excel, ERP, CRM, Microsoft Dynamics, VLOOKUP
1mo
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Service Experience Coordinator
Racine, Wisconsin, United States
$18-$25/hr OnsiteFull Time
Coordinate service appointments, manage customer communication and scheduling, work with service team, strong communication and organizational skills; automotive/service experience helpful.
1w
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Experience Concierge (RXC)
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$90k-$160k/yr HybridFull Time
5+ YOERequires 5+ years in veterinary industry, preferably hospital operations, clinical management, or veterinary services. B2B account management or sales experience preferred; CRM, communication, conflict resolution, and organizational skills required.
HubSpot, CRM
2w
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Resident Experience Manager - The James
Madison, Wisconsin, United States
OnsiteFull Time
2+ YOE2+ MgmtRequires 2 years of leadership experience in student or multifamily housing or a similar industry; bachelor's degree preferred. Skills in leasing, marketing, customer service, budgeting, supervision, and administration.
Flexible Spending Accounts (FSA), Health Savings Account (HSA)
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