4,944 customer experience manager jobs at 1,470 companies in Pasadena, CA
1mo
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Manager, Customer Experience
Brea, California, United States
$101k-$122k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
SAP, Sales & Distribution (SD), ERP, SPS Commerce
2w
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Customer Experience Manager
Norwalk, California, United States
$21-$23/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, composure under pressure.
2w
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Customer Experience Manager II
Irvine, California, United States
OnsiteFull Time
Experience in customer experience or account management, P&L and revenue growth experience, contract and financial oversight, strong communication, analytical and strategic skills, and ability to mentor junior staff.
OMS, WMS, CRM
9h
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Customer Experience Associate Manager
Santa Monica or Los Angeles
$110k-$130k/yr HybridFull Time
3+ YOE3+ MgmtRequires 3–5 years in customer experience, operations, or related work, including direct agent-team management, KPI ownership, structured problem-solving, strong writing, and self-directed execution.
AI
1mo
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Customer Experience Manager at Thousand Oaks
Thousand Oaks or The Colony
OnsiteFull Time
2+ YOE2+ years customer service or management experience preferred, proficiency with Microsoft Office and property management systems, valid driver’s license, ability to work weekends, strong communication, conflict resolution, ledger knowledge, and ability to lift up to 50 lbs.
Microsoft Office, RealPage, OneSite, ActiveBuilding, Knock, CRM
1mo
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Customer Experience Manager
Lancaster, California, United States
$18-$23/hr OnsiteFull Time
Retail management or supervisory experience preferred; ability to lead front-end operations, omnichannel processes, cash reconciliation, inventory, team training, and perform physical tasks like lifting and standing for long periods.
3w
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Senior Manager, Customer Experience, Ever - SF
San Francisco or Los Angeles
$110k-$140k/yr OnsiteFull Time
5+ YOE5+ years customer experience leadership, ticketing/CRM configuration, cross-functional partnership, data-driven reporting, people management and occasional travel between hubs.
3d
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Customer Experience Lead
Torrance, California, United States
$30-$43/hr OnsiteFull Time
3+ YOE3+ years call center/customer service experience, high school/GED, strong problem-solving and communication skills; ability to handle high-volume inbound calls, emails, and chats.
AS400/World port system(s), Microsoft Outlook, Microsoft Word, Microsoft Excel, Internet Explorer
3mo
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Customer Experience Specialist
Moorpark or Phoenix or Corona or Oceanside
$23-$25/hr OnsiteFull Time
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Microsoft Office, ERP
2mo
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Customer Experience Supervisor
San Dimas, California, United States
$18-$18/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience. Responsible for delivering excellent customer service, coaching front-end associates, handling POS/register coverage, merchandising, and resolving customer issues. Flexible availability including nights and weekends.
POS
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Specialist
Los Angeles, California, United States
HybridFull Time
Provide inbound/outbound support, manage orders in NetSuite, log interactions in HubSpot, multi-system agility, strong organization and communication; located in/near Greater Los Angeles preferred.
NetSuite, HubSpot
6d
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Customer Experience Lead - Full Time
Anaheim, California, United States
$18/hr OnsiteFull Time
Lead front-end operations, deliver excellent customer service, coach associates, handle transactions and resolve customer issues; retail experience preferred and flexibility for nights/weekends/holidays required.
1mo
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Print Customer Experience Professional
Downey, California, United States
OnsiteFull Time
3+ YOE3+ years customer service experience, strong communication and problem-solving, CRM experience (Salesforce.com preferred), Microsoft Office proficiency, ability to manage orders, billing, and cross-functional relationships. Bachelor's degree preferred.
Salesforce.com, Microsoft Office
2d
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Experience Manager
Huntington Beach, California, United States
$33-$40/hr OnsiteFull Time
2+ YOEBachelor’s degree preferred; cosmetology license where required; 2+ years retail management; financial, retail, cosmetology and leadership management experience; proficient with POS, Microsoft Office and Apple devices.
Point of Sale system, Microsoft Office, Apple devices
3w
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CUSTOMER EXPERIENCE SUPERVISOR
Los Angeles, California, United States
$25-$28/hr OnsitePart Time
1+ YOE1+ years supervisory experience, climbing and belay skills, Google Suite, Paycom and Rock Gym Pro familiarity, coaching/instructing experience, weekend and evening availability.
Google Suite, Paycom, Rock Gym Pro
1d
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
1d
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Customer Experience Lead
Riverside, California, United States
$22-$25/hr OnsiteFull Time
High school diploma or GED, complex bike expertise, strong communication and organizational skills, software proficiency, sound judgment, and willingness to work occasional rotating weekends.
SAP, Microsoft Dynamics 365, Jira, Microsoft Office, CRM, ERP
1w
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Customer Experience Specialist - Nordstrom Local Brentwood
Santa Monica, California, United States
$21-$22/hr OnsiteFull Time
Provide outstanding customer service, assist with pickups/returns/alterations, support events, manage inventory/back-of-house, and use Microsoft Outlook, Booking Bug, and Excel.
Microsoft Outlook, Booking Bug, Microsoft Excel
1mo
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Agent Experience Manager
Newport Beach, California, United States
$33-$34/hr OnsiteFull Time
2+ YOE2+ years experience in customer service, training, office management, hospitality, or operations; experience with Zendesk/Salesforce/Confluence a plus; strong communication, problem-solving, and organizational skills; able to lift 25 lbs; ability to work in-office.
Zendesk, Salesforce, Confluence
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