3,811 customer experience manager jobs at 1,285 companies in Pelham, NH
3w
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Customer Experience Manager
Boston, Massachusetts, United States
RemoteFull Time
3+ YOERequires 3–5 years in customer success, support, account management, or operations; healthcare or SaaS experience; strong communication, organization, project management, and cross-functional collaboration skills; Zendesk experience.
Zendesk
6d
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Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
1w
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Customer Experience Manager
Walpole, Massachusetts, United States
$20/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, creative thinking, and ability to work flexible retail shifts.
2mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations management, 2+ years managing teams, Bachelor's in a related field, experience leading cross-functional initiatives, change management, building PM frameworks, stakeholder influence, and data-driven prioritization.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3mo
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Customer Experience Coordinator
Peabody, Massachusetts, United States
$17-$18/hr OnsiteFull Time
1+ YOE0.5+ MgmtRetail customer service leadership; 1 year retail and 6 months leadership; strong communication, merchandising, multitasking.
POS system, merchandising knowledge
3w
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Director, Customer Experience
Brighton, Massachusetts, United States
$130k-$150k/yr HybridFull Time
10+ YOEBachelor's degree required (Master's preferred),10+ years progressive health plan/member experience with team leadership, managed care grievances/appeals, billing/enrollment, CRM/telephony/portal oversight, ability to obtain U.S. government security clearance, authorized to work in the U.S.
1mo
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Experience Manager
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOE2-3+ years retail management experience; cosmetology license where required; bachelor’s degree preferred; proficiency with POS, Microsoft Office and Apple devices; strong leadership, communication, and organizational skills.
Point of Sale system, Microsoft Office programs, Apple devices
3w
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Customer Experience Representative - Manchester, NH
Manchester, New Hampshire, United States
OnsiteFull Time
2+ YOECustomer service/order management experience, strong communication, analytical and problem-solving skills; proficiency with Microsoft Office/Excel; experience with SAP, Salesforce or Power BI preferred.
Microsoft Office, Microsoft Excel, SAP, Salesforce, Power BI
2w
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Customer Experience Communications Operations Manager
Boston or San Francisco
$130k-$165k/yr HybridFull Time
8+ YOERequires 8+ years in customer communications operations, incident or change management, or comparable B2B SaaS operations; dashboarding, process design, editorial judgment, regulated environments, and customer-stack experience.
Salesforce, Zendesk, Gainsight, SQL
16h
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Customer Experience Lead - Full Time
Braintree, Massachusetts, United States
$17/hr OnsitePart Time
1+ YOEOne or more years of retail experience preferred; requires customer service, associate leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
3w
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Customer Experience Supervisor I - Northshore Mall
Peabody, Massachusetts, United States
$23-$28/hr OnsiteFull Time
Supervise store customer service and checkout operations, coach and train cashiers, manage scheduling and hiring, meet sales/productivity and customer service performance targets.
Point of Sale, Mobile Point of Sale
6h
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Customer Experience Rep- Staples Promotional Products
Framingham or Wildwood or United States
$19-$21/hr RemoteFull Time
2+ YOERequires 2+ years of customer service, order management, or sales support experience; 1+ year with Microsoft Office and Microsoft Teams; CRM and order-processing platform experience; strong communication and problem-solving skills.
Microsoft Teams, Microsoft Office, CRM
9h
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Customer Experience Lead
Medford, Massachusetts, United States
$21/yr OnsiteFull Time
2+ YOERequires 2–3 years of retail leadership or customer experience in a high-volume environment, POS experience, team coaching ability, strong communication, emotional intelligence, and background-check eligibility.
POS systems, Google
4w
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Resident Experience Manager - Girard
Boston, Massachusetts, United States
$69k-$84k/yr OnsiteFull Time
Experience in property management, hospitality, or retail; customer service and sales skills; high school diploma or equivalent; valid driver’s license if role requires vehicle use; computer literacy and strong communication.
1d
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Manager of Loyalty & Customer Experience Programs
Watertown or Boston
$112k-$120k/yr HybridFull Time
5+ YOE5+ years in loyalty, membership, lifecycle, or customer experience programs, preferably e-commerce, subscription, or DTC; requires analytics, ROI analysis, vendor and budget management, and cross-functional collaboration.
Yotpo, Smile, Antavo, Talon One, BetterUp
4w
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Resident Experience Manager - Girard
Boston, Massachusetts, United States
$69k-$84k/yr OnsiteFull Time
Experience in property management, hospitality, or retail; customer service and sales skills; computer literate; valid driver\u0019s license when operating a vehicle; flexible schedule including weekends.
2mo
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Manager, IT Service Delivery & Customer Experience
Halifax or Mississauga or Portsmouth
$95k-$110k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years IT service management experience, 3+ years people leadership, undergraduate degree or diploma preferred, ITIL certification preferred, budget ownership, vendor and incident management, strong communication and analytical skills.
3mo
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Director, Customer Experience & Scaled Success
Boston, Massachusetts, United States
$116k-$215k/yr HybridFull Time
8+ YOE8-10+ years in Customer Success/Experience, lifecycle programs, and scalable engagement systems; strong cross-functional leadership and data-driven mindset.
2mo
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Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yr HybridFull Time
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
JD Power, NPS
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