3,808 customer experience manager jobs at 1,438 companies in Peotone, IL
2mo
Save
Mark Applied
Hide
Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
4d
Save
Mark Applied
Hide
Customer Experience Manager
Naperville, Illinois, United States
$18/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, college experience preferred, and at least 2 years of management experience. Requires strong communication, multitasking, creative thinking, and composure under pressure.
cash register
2w
Save
Mark Applied
Hide
Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
2w
Save
Mark Applied
Hide
Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
3d
Save
Mark Applied
Hide
Customer Experience Manager
Chicago, Illinois, United States
$51k-$77k/yr OnsiteFull Time
5+ YOERequires two years of college or equivalent experience, five years of experience, retail or production experience, forklift certification if required, flexible scheduling, and a working phone.
3d
Save
Mark Applied
Hide
Customer Experience Manager
Chicago, Illinois, United States
$51k-$77k/yr OnsiteFull Time
5+ YOERequires two years of college or equivalent experience, at least five years of experience, retail or production experience, schedule flexibility, and forklift certification if required at the site.
2w
Save
Mark Applied
Hide
Supervisor, Customer Experience
Tinley Park, Illinois, United States
$70k-$90k/yr HybridFull Time
5+ YOE5+ MgmtAssociate's degree required (Bachelor's preferred),5+ years customer service/contact center leadership with direct people management, strong coaching, analytics, change management, and communication skills.
Microsoft Dynamics CRM, Oracle Fusion ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
4w
Save
Mark Applied
Hide
Customer Experience Lead - Full Time
Bloomingdale, Illinois, United States
$16/hr OnsiteFull Time
Customer-service and leadership experience; ability to lead and coach associates, manage front-end operations, and work nights/weekends/holidays.
1mo
Save
Mark Applied
Hide
Customer Experience Coordinator
New Lenox, Illinois, United States
$16-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtProvide excellent customer experience, supervise front-end associates, train and coach staff, handle POS coverage, respond to customer issues; 1 year retail and 6 months leadership experience required, flexible schedule.
POS
2mo
Save
Mark Applied
Hide
Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, bachelor’s degree in business/public policy/project management/finance or related, proven experience leading cross-functional initiatives, change management, and stakeholder influence.
2mo
Save
Mark Applied
Hide
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
Save
Mark Applied
Hide
Community & Customer Experience Manager
Chicago, Illinois, United States
OnsiteFull Time
Outgoing, relationship-building candidate with experience in lead generation, guerrilla marketing, event support, front-desk hospitality, and the ability to work one weekend day.
2d
Save
Mark Applied
Hide
Experience Manager
Downers Grove, Illinois, United States
$21-$30/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of professional experience required. Grocery retail, accounting, cash handling, customer service, leadership, and MS Office knowledge preferred or required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
2mo
Save
Mark Applied
Hide
Regional Customer Experience Supervisor
Lisle, Illinois, United States
$70k/yr OnsiteFull Time
5+ YOE5+ years customer service experience required, leadership experience preferred; strong coaching, call monitoring, and communication skills; moderate-advanced Microsoft Word/Excel/Outlook skills; RingCentral and RCC competency; daily onsite presence with regional travel.
RingCentral, RCC, DASH, IVR, PERC, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
Save
Mark Applied
Hide
Hospitality Experience Manager
Chicago, Illinois, United States
$85k-$95k/yr OnsiteFull Time
3+ YOERequires 3+ years managing strategic initiatives or 5+ years in customer service or operations, plus strong communication, organization, reporting, presentation, problem-solving, and SOP development skills.
Microsoft PowerPoint
2mo
Save
Mark Applied
Hide
Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2d
Save
Mark Applied
Hide
Retail Experience Manager
Downers Grove, Illinois, United States
$55k-$95k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2 years of supervisory or management experience, 2 years of sales or customer service experience, and 1 year managing operational expenses and revenue. Retail and multi-location experience preferred.
3w
Save
Mark Applied
Hide
Global Head of Customer Experience, Property Management
Chicago or Dallas or New York City or San Francisco
$275k-$330k/yr RemoteFull Time
15+ YOE15+ years senior property/facilities/real estate operations leadership with multi-region scope, P&L ownership, client retention and people development experience; strong commercial, data-driven and program management skills.
1w
Save
Mark Applied
Hide
Customer Experience Development Specialist
Atlanta or Naperville or Atlanta or Naperville
$58k-$106k/yr OnsiteFull Time
2+ YOERequires 2–5 years in employee development or training, with strong communication, presentation, facilitation, project management, reporting, analytical, and organizational skills. Bachelor’s degree and CAPM are preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Forms, Qualtrics, Eventbrite, Canva, Adobe Suite
2w
Save
Mark Applied
Hide
VP of Customer Experience & Support
Elk Grove Village, Illinois, United States
OnsiteFull Time
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Salesforce, Zendesk, ServiceNow, CRM, Flex, Edge
Explore Jobs