1,952 customer experience manager jobs at 747 companies in Prospect, CT
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Customer Experience Manager
Wethersfield, Connecticut, United States
$20/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years management experience, strong verbal/written communication, multitasking, creative thinking, ability to lift up to 25 lbs and work flexible schedule.
1mo
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Customer Experience Coordinator
Newtown, Connecticut, United States
$18-$18/hr OnsitePart Time
1+ YOE0.5+ MgmtOversee front-of-store associates to deliver excellent customer service, promote loyalty programs, train/coaching associates, manage POS/register coverage, and meet retail & leadership experience requirements.
POS
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Experience Lead - Full Time
Milford, Connecticut, United States
$18/hr OnsiteFull Time
Provide excellent customer service, lead front-end operations, direct associates, manage checkout flow, and maintain merchandising and recovery standards.
3w
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Customer Experience Manager (Branch Manager) - Oxford
Oxford, Connecticut, United States
OnsiteFull Time
3+ YOEAssociates degree or 3+ years banking experience, supervisory experience required, strong customer service, compliance (CIP/BSA/AML/OFAC) knowledge, ability to coach staff and meet sales goals.
1w
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Customer Experience Team Lead
Windsor, Connecticut, United States
$24-$30/hr HybridFull Time
2+ YOEHigh school diploma/GED, 2 years customer service experience (1 year as WM CSR preferred), proficiency in Microsoft Office, strong verbal/written skills, typing and multitasking, able to handle escalations and meet performance standards.
Microsoft Office
1mo
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Customer Experience Coordinator (Relief) - Commack, NY
Commack, New York, United States
$20-$30/hr OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software proficiency, strong communication, multitasking, empathy, ability to work nights/weekends/holidays.
1mo
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Pro Experience Manager
Poughkeepsie or California or Colorado or Connecticut or Rhode Island or Nevada or New York City or Ithaca or Westchester County or Washington
$50k-$55k/yr OnsiteFull Time
2+ YOE1+ MgmtStore leadership with 2+ years related experience and 1+ year leadership; must be 18+, legally authorized to work in the U.S., flexible schedule including nights/weekends/overtime, ability to perform physical tasks, and experience in retail operations and customer service.
hdPhone, Knowledge Depot (KD)
2d
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Patient Experience Manager - Bridgeport, CT (1559462)
Bridgeport or Torrington
$58k-$60k/yr FieldFull Time
3+ YOERequires a high school diploma or GED, 3–4 years in service-oriented operations, 2–3 years in customer service training, coaching, organizational, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3w
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Customer Service Manager
Waterford, Connecticut, United States
OnsiteFull Time
1+ YOE1+ year supervisory retail experience preferred, leadership and people development skills, strong customer service and communication, ability to manage budgets and compliance, flexible to work weekends and holidays.
1w
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Customer Care Manager
Shelton or Norwalk or Bridgeport or Danbury
HybridFull Time
5+ YOE4+ MgmtBachelor's degree or equivalent; 5–8 years in customer-facing CPG or similar environments; 4+ years of people leadership; order management, supply chain, change management, and ERP experience required.
JDE, EDI, BI, WMS, Microsoft Office
3w
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Customer Solutions Manager
Windsor, Connecticut, United States
$94k-$123k/yr OnsiteFull Time
5+ YOEBachelor's plus 5+ years or equivalent experience in leadership/customer-facing roles; aerospace or regulated-industry experience preferred; advanced Excel and PowerPoint; strong customer focus and crisis management; US person required; background check and drug screen.
Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Service Manager
Stamford, Connecticut, United States
OnsiteFull Time
Bachelor's degree in a related field, experience managing customer service teams in manufacturing/distribution, CRM and Microsoft Office proficiency, strong communication, coaching, and analytical skills.
CRM, Microsoft Office Suite
6d
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Customer Care Manager
Windsor, Connecticut, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
ERP, SPQ, Microsoft Excel
1w
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Senior Manager, Customer Success
Raleigh or Norwalk or Canada or United States
$150k-$175k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years of customer success, account management, or related commercial experience and 5+ years of team leadership and sales strategy management, ideally serving utility or high-tech customers.
Salesforce
3mo
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Customer Service Manager
Newington, Connecticut, United States
OnsiteFull Time
1+ YOE3+ years supervisory experience in retail; strong leadership, communication, and customer service skills; bachelor’s degree preferred.
1w
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Customer Quality Manager
Danbury, Connecticut, United States
$120k-$130k/yr OnsiteFull Time
7+ YOEBachelor's in engineering preferred,10+ years relevant experience,7+ years in quality/customer-facing roles; strong problem-solving, warranty and failure analysis, ISO standards familiarity, cross-site collaboration.
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
1mo
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
1d
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Customer Service Manager (Trainee) (481104)
Fairfield, Connecticut, United States
$65k-$97k/yr OnsiteFull Time
1+ MgmtRequires 1–3 years of supervisory or leadership experience, strong communication, customer service, organizational, multitasking, and management skills; a business or retail bachelor's degree is preferred.
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