6,575 customer experience manager jobs at 2,330 companies in Randolph, NJ

1mo
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Manager, Customer Experience
New York City, New York, United States
$115k-$140k/yr OnsiteFull Time
Pilot Fiber
Pilot Fiber: Provides fiber-optic internet and network services for businesses.
6+ YOE2+ Mgmt6+ years in customer-facing roles, 2+ years managing customer-facing teams; strong project management, technical aptitude, communication, process-building, coaching, and data-driven reporting skills.
Gmail, Hiver
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Customer Experience Manager
New York or Long Island City
$80k-$90k/yr OnsiteFull Time
Aimé Leon Dore
Aimé Leon Dore: Design and retail of premium apparel and lifestyle products.
3+ YOE3+ years in customer experience or related roles; strong written communication; experience managing high-volume inquiries; familiarity with Gorgias, ERP, and Shopify; team leadership and problem-solving skills.
Gorgias, ERP, Shopify
1mo
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Customer Experience Manager
New York City, New York, United States
$94k-$118k/yr OnsiteFull Time
Saks Global
Saks Global: Operates luxury department stores and high-end fashion websites.
3+ YOE3+ years retail management experience (3–5 years preferred), luxury retail or hospitality preferred; customer-obsessed, coaching and mentoring ability, flexible schedule (nights/weekends/holidays), proficiency with digital check-in and clienteling systems.
6d
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Customer Experience Manager
Manalapan, New Jersey, United States
$19/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, composure under pressure, and ability to perform physical store duties.
cash register
2w
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
Q2
Q2NYSE: QTWO: Develops digital banking and lending platforms for financial institutions.
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
3w
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Customer Experience Manager
Manalapan Township or California
$80k-$100k/yr OnsiteFull Time
Merola Tile
Merola Tile: Wholesale distributor of decorative ceramic and porcelain tiles.
5+ YOEAssociate's degree in business (Bachelor's preferred),5-7+ years progressive customer service leadership, proficiency with Microsoft Office, ERP,WMS,EDI,CRM,strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ERP, WMS, EDI, CRM
1w
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Senior Manager, Customer Experience
Jersey City or Denver or New York City or Leeds or Dublin or Michigan or New Jersey or Pennsylvania or West Virginia
$150k-$187k/yr HybridFull Time
Fanatics
Fanatics: Global digital sports platform for merchandise, collectibles, and betting.
8+ YOERequires 8+ years in operations, customer experience, strategy, consulting, business operations, people management, or related functions; a bachelor's degree or equivalent; strong analytics, leadership, communication, and project execution skills.
Fraud, Payments, Gaming, Sportsbook
1d
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Assistant Customer Experience Manager
Easton, Pennsylvania, United States
OnsiteFull Time
Weis Markets
Weis MarketsNYSE: WMK: Operates retail grocery stores and pharmacies in the United States.
Supervises front-end associates, manages customer service and store operations, enforces cash-handling and compliance procedures, coordinates schedules, and maintains safety, sanitation, and inventory standards.
Learning Management System (LMS)
3w
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Senior Customer Experience Manager
Eatontown, New Jersey, United States
$75k-$85k/yr RemoteFull Time
Aspire Technology Partners
Aspire Technology Partners: Provider of digital infrastructure solutions and managed IT services.
3+ YOE5+ years experience or bachelor\u0002s degree; 3+ years in tech consulting or customer-facing roles; strong client relationship, project management, and analytical skills; working knowledge of Cisco and Microsoft portfolios; ability to develop playbooks.
Cisco, Microsoft Teams, Microsoft SharePoint, Microsoft 365
2mo
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Customer Experience Manager
New York or San Francisco
$115k-$170k/yr HybridFull Time
Casap
Casap: Builds an AI-native disputes automation and fraud prevention platform for financial institutions.
Experience owning client support, investigating issues and logs, producing high-signal handoffs to engineering, delivering client training, strong written communication, and structured problem-solving in an early-stage environment.
2w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
3w
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Customer Experience Manager
West Point, New York, United States
$65k/yr OnsiteFull Time
Balfour Beatty Communities
Balfour Beatty CommunitiesLondon Stock Exchange: BBY: Real estate managing and developing residential communities.
3+ YOEHigh school diploma, valid state driver's license, 3+ years customer service experience, property management or hospitality preferred, strong communication, Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
1mo
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Sr. Manager, Licensed Customer Experience
New York City, New York, United States
$145k-$165k/yr HybridFull Time
Betterment
Betterment: Automated investment management and retirement planning platform.
People management experience in customer-facing financial services or CX; FINRA Series 65 or equivalent (Series 66, CFP); proven coaching and performance management in metric-driven orgs; experience with Zendesk and Salesforce; excellent communication.
Zendesk, Salesforce
3mo
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Senior Customer Experience Manager
New York, New York, United States
$95k-$150k/yr HybridFull Time
RADAR
RADAR: Real-time inventory tracking using RFID and computer vision technology.
4+ YOE4+ years in program management or process improvement; experience with B2B customer relationships; retail tech implementation; strong analytical skills; cross-functional collaboration; detail-oriented.
RFID, Computer Vision, Data Analysis and Visualization, Project Management Methodologies
1w
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
2mo
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Manager, Customer Experience
Woodcliff Lake, New Jersey, United States
$105k-$120k/yr OnsiteFull Time
PDI
PDI: Manufactures infection prevention products and antiseptic wet wipes.
10+ YOE10+ years in Customer Service or Sales Administration; Bachelor's degree preferred; proficient with Microsoft Office, Excel, inventory systems, and Dynamics 365.
Microsoft Office Suite, Excel, Inventory Management Systems, Microsoft Dynamics 365
1mo
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Customer Experience Lead
Brooklyn, New York, United States
$75k-$85k/yr OnsiteFull Time
Craighill
Craighill: An independent design studio creating enduring, beautiful, and useful objects for everyday life.
2+ YOE2–5 years in customer experience/support/community with excellent writing, brand awareness, judgment, comfort with automation/AI, and ability to turn customer feedback into product and process improvements.
Gorgias, Shopify
4d
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Customer Experience Associate
New York City, New York, United States
$67k-$75k/yr OnsiteFull Time
Book of the Month
Book of the Month: Monthly subscription service delivering curated new hardcover books.
1+ YOERequires 1–3 years in customer service or an adjacent role, strong communication, organization, time management, problem-solving, data analysis, and stakeholder communication skills.
Zendesk
5d
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Retail Customer Experience Manager
Trenton, New Jersey, United States
$17-$23/hr OnsiteFull Time
Michaels
Michaels: Retail chain for arts, crafts, and custom framing supplies.
3+ YOERequires 3+ years of retail leadership experience, customer-focused coaching skills, and ability to stand, move, lift 25–50 pounds, climb ladders, and work nights, weekends, and early mornings.
POS, Self-Checkout, BOPIS, MCC/Extend
1w
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Customer Experience Associate
New York City, New York, United States
$250-$500/day OnsiteFull Time
Qureos
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Customer service, client relations, or account management experience; excellent communication, interpersonal, organizational, and problem-solving skills; Microsoft Office proficiency required.
Microsoft Office Suite, CRM software