340 customer experience manager jobs at 153 companies in Robins, IA
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Customer Experience Lead - Full Time
Coralville, Iowa, United States
$17/hr OnsiteFull Time
1+ YOEProvide excellent customer service, lead and coach front-end associates, manage checkout and merchandising, troubleshoot register issues; 1+ year retail experience preferred.
1w
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Customer Experience Coordinator
Coralville, Iowa, United States
$14-$15/hr OnsitePart Time
1+ YOERequires 1 year of retail experience and 6 months of leadership experience, flexible nights and weekends, merchandising knowledge, communication and organizational skills, multitasking, and ability to train others.
POS
3w
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Customer Experience Specialist
Waterloo, Iowa, United States
$40k/yr OnsiteFull Time
Provide professional customer service, manage load information in computerized systems, track shipments, communicate with customers and drivers, pursue revenue through customer calls, and use MS Office tools.
Microsoft Word, Microsoft Excel, Microsoft Outlook
5d
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Associate Director, Global Customer Experience (Onsite)
Annapolis or Cedar Rapids
$157k-$299k/yr OnsiteFull Time
10+ YOE5+ MgmtUniversity degree or equivalent and 12+ years relevant experience, or advanced degree and 10+ years; 10+ years aviation customer experience, 5+ years people leadership, and transformation experience.
1mo
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Customer Service Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
2+ YOE2+ years sales or customer service leadership in B2B; high school diploma/GED; Excel and ERP/SAP experience preferred; strong communication and analytical skills; clean driving record.
Microsoft Excel, ERP, SAP
1mo
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Patient Experience Specialist
Cedar Rapids, Iowa, United States
$28-$42/hr OnsiteFull Time
2+ YOEBachelor's degree required, 2 years healthcare or customer service experience, ability to analyze patient experience data, lead improvement projects, facilitate education, and engage patients and families.
15h
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Assistant Store Manager - Customer Experience
Pinole or Waterloo or San Francisco or Los Angeles
$31-$48/hr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years of retail leadership or customer-focused experience, full-time availability, computer proficiency, strong communication and organizational skills, and composure under pressure.
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
3w
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Dispatch Operations & Customer Service Manager
Cedar Rapids, Iowa, United States
$50k-$60k/yr OnsiteFull Time
3+ MgmtLead and develop dispatch and customer service teams; coach performance; interpret metrics; manage escalations; strong communication and problem-solving; high school diploma required; 3+ years supervisory experience.
CRM
1mo
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Member Experience Lead
Waterloo, Iowa, United States
$19/hr OnsiteFull Time
3+ YOE3+ MgmtHS/GED required (BA preferred), 3+ years customer service and 3+ years leading teams, strong communication, CPR within 30 days, pass background check, interest in fitness.
1mo
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Customer Retention Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Valid driver\u000credentials and satisfactory MVR, D.O.T. physical, pass drug screen/background check; ability to lift 50+ lbs; strong leadership, communication, organization; collections and customer-contact experience.
2w
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Associate, Customer Care
Wichita or Eddyville or Cedar Rapids or St. Clair or Gainesville
HybridFull Time
Bachelor's degree in a related field or equivalent experience; ability to manage customer orders, shipments, returns, invoices, inventory, and delivery issues.
Microsoft?
18h
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Customer Service - Self Storage Manager
Iowa City, Iowa, United States
$16/hr FieldFull Time
Customer service or sales experience in retail, restaurant, fast food, or service-based environments. Requires a valid driver's license, personal vehicle, ability to travel between locations, and lift up to 35 pounds.
2mo
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Customer Service Representative
Waterloo, Iowa, United States
OnsiteFull Time
High school diploma/GED, strong customer service and communication skills, attention to detail, order entry and Microsoft Word/Excel/Outlook proficiency, ability to manage multiple tasks and meet deadlines.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team or program leadership experience required.
Power BI, CRM, PSA
2w
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team, program, or cross-functional leadership experience.
Power BI, CRM, PSA
1mo
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Retail Customer Service Lead
Mesa or Waterloo or San Francisco or Los Angeles
OnsiteFull Time
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
POS
4d
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Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
Preferred bachelor's degree in business or equivalent experience. Requires project management, communication, presentation, training, data analysis, problem-solving, and customer expectation management skills; utility or telecom knowledge preferred.
Customer Care and Billing (CC&B), generative AI
4d
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Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
Preferred bachelor's degree in business or equivalent experience. Requires communication, presentation, organization, problem-solving, data analysis, project management, change management, and utility or telecom knowledge.
Customer Care and Billing (CC&B), generative AI
5d
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Seasonal Location Customer Service
Masonville or Iowa or Wisconsin
$22-$25/hr FieldPart Time, Seasonal
Basic computer skills, strong people skills, phone etiquette, organization, and ability to manage multiple tasks. Must lift, push, pull, or carry at least 50 pounds in an agricultural environment.
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