1,418 customer experience manager jobs at 621 companies in Roxboro, NC
4d
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Customer Experience Manager
Raleigh, North Carolina, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school graduate or equivalent, 2+ years of management experience, strong communication and multitasking skills, creative thinking, composure under pressure, and flexible schedule availability.
2w
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Senior Customer Experience Manager
Austin or Lincoln or Des Moines or Charlotte or Cary
HybridFull Time
8+ YOERequires 8+ years in relationship management or client service, banking or banking software experience, complex client relationship skills, English fluency, and U.S. work authorization; travel required as needed.
Request for Quote (RFQ), Salesforce
2w
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Customer Experience Coordinator
Durham, North Carolina, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train/coaching associates, manage front-of-store operations, handle POS and customer issues, flexible availability including nights and weekends.
POS
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2d
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Customer Experience, Event Manager
Research Triangle Park or United States or New York or Washington
$120k-$152k/yr RemoteFull Time
7+ YOEBachelor’s degree and 7+ years in event management, marketing, or customer experience. Requires complex enterprise event management, vendor coordination, project tools, metrics reporting, and strong communication.
Airtable, Qualtrics, Microsoft Office, Cvent, Salesforce, Tableau, Snowflake
1w
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Retail Experience Manager
Raleigh, North Carolina, United States
$38k-$40k/yr OnsiteFull Time
Retail or customer service experience preferred but not required; requires communication, organization, problem-solving, basic math and computer skills, flexibility, and weekend, evening, and holiday availability.
1w
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Customer Service Manager
Raleigh, North Carolina, United States
$70k-$85k/yr FieldFull Time
3+ YOE3+ MgmtRequires 3+ years of customer service and supervisory or management experience, strong coaching and problem-solving skills, CRM and reporting-tool familiarity, and willingness to travel for site visits.
HubSpot, Soft-Pak, Tower, TRUX, Salesforce, CRM
2w
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Senior Manager, Customer Success
Raleigh or Norwalk or Canada or United States
$150k-$175k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years of customer success, account management, or related commercial experience and 5+ years of team leadership and sales strategy management, ideally serving utility or high-tech customers.
Salesforce
1mo
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Senior Manager, Customer Success
Raleigh, North Carolina, United States
OnsiteFull Time
8+ YOE3+ Mgmt8+ years in account management/customer success/sales in SaaS or hardware, 3+ years managing CSMs, experience with enterprise/mid-market accounts, strong cross-functional leadership, executive communication, and willingness to travel ~25%.
CRM, TeamTranslate™
4d
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Senior Customer Success Manager
Morrisville, North Carolina, United States
RemoteFull Time
5+ YOERequires 5+ years in customer success, SAP account management, or similar leadership roles; enterprise SAP, escalations, governance, EBRs, managed services, cloud, and executive stakeholder experience; bachelor's degree or equivalent.
SAP, Oracle, AWS, Microsoft, IBM, SAP S/4HANA Cloud, SAP Digital Manufacturing Cloud for Execution
2mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
2mo
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Customer Success Manager, Enterprise
Los Angeles or Raleigh or Toronto or San Francisco or United States or Canada
$80k-$128k/yr HybridFull Time
3+ YOE3+ years customer success/account/relationship management; BA/BS; experience with REST APIs, low-code/no-code platforms; familiarity with Salesforce, Gainsight, Service Cloud, Jira; strong communication, analytical, and portfolio management skills.
Salesforce, Gainsight, Service Cloud, Jira, REST APIs, NetSuite, QuickBooks Online, QuickBooks Enterprise, Sage 300 CRE, Intacct, Viewpoint Vista, Viewpoint Spectrum, Power BI, Sigma
1mo
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Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.
Nexis+ AI, Salesforce, Gainsight, ChurnZero
1mo
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Guest Experience Assistant General Manager
Concord or Graham
$25-$30/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma or GED; 3+ years operations/customer service/retail experience and 2+ years leadership; ability to work varied schedule including nights and overnights; background check and drug screen required.
POS
1mo
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Customer Success Manager
United States or Memphis or Raleigh or Durham or Nashville or California or Connecticut or Illinois or Massachusetts or Nevada or New York or New Jersey or Ohio or Oregon or Pennsylvania or Washington or Maryland
RemoteFull Time
3+ YOE3+ years customer-facing software experience, US work authorization without sponsorship, strong communication and strategic thinking, ability to use product as a super-user and provide feedback to product and engineering.
1mo
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Customer Success Manager
Raleigh, North Carolina, United States
RemoteFull Time
3+ YOE3+ years in customer success or client-facing technical roles, degree in agronomy/turf/engineering or equivalent, experience with Odoo/GitLab, valid driver's license, frequent domestic travel, excellent English communication.
Odoo, GitLab
2w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1mo
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Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York
$79k-$131k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management with enterprise accounts; experience with AI/SaaS, strong communication, consultative selling, cross-functional influence, and CRM tool experience.
Salesforce, Gainsight, Churnzero
1mo
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Associate Manager - Customer Service Call Center
Durham, North Carolina, United States
$65k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years related experience, 3 years in customer service, people management experience, college or higher education preferred.
1w
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FT Manager Customer Service (H) (543870)
Durham, North Carolina, United States
OnsiteFull Time
Customer service management role in a grocery retail environment; the posting does not specify education, certifications, or prior experience requirements.
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