4,617 customer experience manager jobs at 1,647 companies in St. Charles, IL
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
1w
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Customer Experience Manager
Naperville, Illinois, United States
$18/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, college experience preferred, and at least 2 years of management experience. Requires strong communication, multitasking, creative thinking, and composure under pressure.
cash register
1w
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Senior Manager, Customer Experience
McHenry, Illinois, United States
$115k-$130k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8–10 years in customer service, operations, order management, or account administration, including 5+ years managing managers, supervisors, or multi-tiered teams.
Titlewave, Salesforce, CRM, Net Promoter Score (NPS), Lean, Six Sigma
4w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
1w
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Customer Experience Manager
Chicago, Illinois, United States
$51k-$77k/yr OnsiteFull Time
5+ YOERequires two years of college or equivalent experience, at least five years of experience, retail or production experience, schedule flexibility, and forklift certification if required at the site.
1d
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Customer Experience Lead
Palatine, Illinois, United States
$28-$39/hr OnsiteFull Time
3+ YOEHigh school diploma/GED and 3–5 years in a call center or customer service role. Requires problem-solving, communication, detail orientation, MS Office proficiency, and fast-paced work adaptability.
AS400, World port system, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Internet Explorer
3w
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Supervisor, Customer Experience
Tinley Park, Illinois, United States
$70k-$90k/yr HybridFull Time
5+ YOE5+ MgmtAssociate's degree required (Bachelor's preferred),5+ years customer service/contact center leadership with direct people management, strong coaching, analytics, change management, and communication skills.
Microsoft Dynamics CRM, Oracle Fusion ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2mo
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Customer Experience Specialist
Arlington Heights, Illinois, United States
$22/hr OnsiteFull Time
Strong computer skills; exceptional problem-solving; excellent written and verbal communication; ability to manage difficult or emotional customers, multitask, remain composed under pressure, and act fairly and with integrity.
1d
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Customer Experience Consultant
New Jersey or Ohio or Illinois or Florida or Chicago or Columbus or South Brunswick Township or Orlando
$104k-$157k/yr HybridFull Time
Bachelor's degree required; operations, supply chain, business, analytics, or related study preferred. Requires customer-facing operations, escalation management, service recovery, reporting, metrics, communication, and problem-solving experience.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Lead - Full Time
Vernon Hills, Illinois, United States
$16/hr OnsitePart Time
Lead front-end operations, deliver excellent customer service, coach associates, manage transactions, and work flexible schedules including nights/weekends; 1+ years retail experience preferred.
1mo
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Community & Customer Experience Manager
Chicago, Illinois, United States
OnsiteFull Time
Outgoing, relationship-building candidate with experience in lead generation, guerrilla marketing, event support, front-desk hospitality, and the ability to work one weekend day.
3d
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Customer Experience Lead
Chicago, Illinois, United States
$21-$26/hr OnsiteFull Time
Requires customer service, retail, POS and computer system proficiency, cash handling, communication, organization, multitasking, and the ability to lead, delegate, motivate, and schedule staff.
POS register system
3w
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Customer Experience Coordinator
Palatine, Illinois, United States
$16-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, strong communication and organization, retail merchandising knowledge, multitasking, and 1 year retail plus 6 months leadership experience.
1w
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Experience Manager
Downers Grove, Illinois, United States
$21-$30/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of professional experience required. Grocery retail, accounting, cash handling, customer service, leadership, and MS Office knowledge preferred or required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
2mo
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Regional Customer Experience Supervisor
Lisle, Illinois, United States
$70k/yr OnsiteFull Time
5+ YOE5+ years customer service experience required, leadership experience preferred; strong coaching, call monitoring, and communication skills; moderate-advanced Microsoft Word/Excel/Outlook skills; RingCentral and RCC competency; daily onsite presence with regional travel.
RingCentral, RCC, DASH, IVR, PERC, Microsoft Word, Microsoft Excel, Microsoft Outlook
2d
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Customer Experience Marketing Specialist
Nashville or Boston or Dallas or Chicago or Raleigh
$68k-$102k/yr HybridFull Time
Bachelor’s degree and experience managing customer experience, demonstration, sales-enablement, event, product, or cross-functional corporate programs. Requires strong project, stakeholder, communication, and organizational skills.
EcoStruxure Power Mobile Lab, Coursera
2w
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Hospitality Experience Manager
Chicago, Illinois, United States
$85k-$95k/yr OnsiteFull Time
3+ YOERequires 3+ years managing strategic initiatives or 5+ years in customer service or operations, plus strong communication, organization, reporting, presentation, problem-solving, and SOP development skills.
Microsoft PowerPoint
3w
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Customer Experience Professional Lead - MH
Northbrook, Illinois, United States
$31-$36/hr HybridFull Time
2+ MgmtLeadership or supervisory experience, strong communication and analytical skills, proficiency with Microsoft Office, Tableau and in-house RavApps; valid driver’s license and ability to lift up to 40 lbs.
Microsoft Office, Tableau, RavApps, Ravago Tools
2mo
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Salon Customer Experience Specialist
Algonquin, Illinois, United States
$15-$19/hr OnsitePart Time
Provide welcoming front-desk service, manage appointments and payments, recommend and sell retail products to meet sales goals, support salon operations, and communicate effectively with guests and stylists.
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