1mo
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Manager, Customer Experience
Brea, California, United States
$101k-$122k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
SAP, Sales & Distribution (SD), ERP, SPS Commerce
1w
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Customer Experience Manager
Norwalk, California, United States
$21-$23/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, composure under pressure.
1w
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Customer Experience Manager II
Irvine, California, United States
OnsiteFull Time
Experience in customer experience or account management, P&L and revenue growth experience, contract and financial oversight, strong communication, analytical and strategic skills, and ability to mentor junior staff.
OMS, WMS, CRM
1mo
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Customer Experience Manager (Dealer & Fleet)
Garden Grove, California, United States
$120k-$160k/yr OnsiteFull Time
8+ YOE8+ years in customer experience or account management, Bachelor\u0002s degree, strong communication, analytical and stakeholder management skills, experience with dealer or fleet relationships, advanced computer/reporting proficiency.
Salesforce
3w
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Senior Manager, Customer Experience, Ever - SF
San Francisco or Los Angeles
$110k-$140k/yr OnsiteFull Time
5+ YOE5+ years customer experience leadership, ticketing/CRM configuration, cross-functional partnership, data-driven reporting, people management and occasional travel between hubs.
2mo
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Customer Experience Specialist
Moorpark or Phoenix or Corona or Oceanside
$23-$25/hr OnsiteFull Time
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Microsoft Office, ERP
1mo
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Customer Experience Supervisor
San Dimas, California, United States
$18-$18/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience. Responsible for delivering excellent customer service, coaching front-end associates, handling POS/register coverage, merchandising, and resolving customer issues. Flexible availability including nights and weekends.
POS
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Specialist
Los Angeles, California, United States
HybridFull Time
Provide inbound/outbound support, manage orders in NetSuite, log interactions in HubSpot, multi-system agility, strong organization and communication; located in/near Greater Los Angeles preferred.
NetSuite, HubSpot
2d
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Customer Experience Lead - Full Time
Anaheim, California, United States
$18/hr OnsiteFull Time
Lead front-end operations, deliver excellent customer service, coach associates, handle transactions and resolve customer issues; retail experience preferred and flexibility for nights/weekends/holidays required.
1mo
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Print Customer Experience Professional
Downey, California, United States
OnsiteFull Time
3+ YOE3+ years customer service experience, strong communication and problem-solving, CRM experience (Salesforce.com preferred), Microsoft Office proficiency, ability to manage orders, billing, and cross-functional relationships. Bachelor's degree preferred.
Salesforce.com, Microsoft Office
3w
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CUSTOMER EXPERIENCE SUPERVISOR
Los Angeles, California, United States
$25-$28/hr OnsitePart Time
1+ YOE1+ years supervisory experience, climbing and belay skills, Google Suite, Paycom and Rock Gym Pro familiarity, coaching/instructing experience, weekend and evening availability.
Google Suite, Paycom, Rock Gym Pro
6d
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Customer Experience Specialist - Nordstrom Local Brentwood
Santa Monica, California, United States
$21-$22/hr OnsiteFull Time
Provide outstanding customer service, assist with pickups/returns/alterations, support events, manage inventory/back-of-house, and use Microsoft Outlook, Booking Bug, and Excel.
Microsoft Outlook, Booking Bug, Microsoft Excel
1mo
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Agent Experience Manager
Newport Beach, California, United States
$33-$34/hr OnsiteFull Time
2+ YOE2+ years experience in customer service, training, office management, hospitality, or operations; experience with Zendesk/Salesforce/Confluence a plus; strong communication, problem-solving, and organizational skills; able to lift 25 lbs; ability to work in-office.
Zendesk, Salesforce, Confluence
1mo
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Visitor Experience Manager
Los Angeles, California, United States
$73k/yr OnsiteFull Time
5+ YOEMinimum 5 years in visitor-facing/customer service roles; experience hiring and managing public-facing staff; strong communication and presentation skills; proficiency with Microsoft Office, POS and ticketing systems; bachelor's degree strongly preferred.
Microsoft Office Suite, POS
3d
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Experience Manager (all genders) - Automotive Brand Experience
Los Angeles, California, United States
OnsiteFull Time
Experience in retail/hospitality or customer-facing roles, passion for automotive brand experiences, excellent communication, full fluency in English, flexible to work evenings and weekends, valid US work authorization.
2mo
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Guest Experience Manager
Torrance, California, United States
$71k/yr OnsiteFull Time
Proven leadership in guest service and spa operations, coaching and mentoring staff, strong communication, customer-service orientation, and ability to motivate teams to meet sales goals.
6d
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Customer Experience Coordinator (Relief) - Los Angeles, CA (Beverly Grove)
Los Angeles, California, United States
$19-$29/hr OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software proficiency, strong communication, multitasking, empathy, and availability for nights/weekends/holidays.
2mo
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Project Manager - Customer Experience
Fountain Valley, California, United States
$80k/yr OnsiteFull Time
2+ YOE2+ years order or project management experience in trade/wholesale/contract/hospitality; proficiency with NetSuite or similar ERP; strong written/verbal communication; ability to self-manage high-volume orders and create organizational systems.
NetSuite
1mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
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