848 customer experience manager jobs at 368 companies in Trinity, NC
1mo
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Customer Experience Manager
Winston-Salem, North Carolina, United States
OnsiteFull Time
Renfro Brands: Manufactures and markets branded socks and legwear for consumers.
5+ YOE1+ Mgmt5-7 years customer service experience, 1-3 years people leadership preferred, experience with customer service platforms and e-commerce platforms, Bachelor’s degree preferred in business/marketing/communications, strong communication and analytical skills.
Gorgias, Zendesk, Kustomer, Shopify, Magento, Squarespace, Google Analytics, Excel
2mo
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Customer Experience Manager [HT-1030236]
Greensboro, North Carolina, United States
$95k-$110k/yr RemoteFull Time
5+ YOE5+ Mgmt5+ years leading customer service or technical support teams (5+ people), experience managing remote/international teams, proficiency with Zoho Desk/Salesforce/Zendesk/Microsoft Teams/Zoom, strong leadership and process-improvement skills.
Zoho Desk, Salesforce, Zendesk, Microsoft Teams, Zoom, EOS®
1w
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Customer Experience Coordinator
High Point, North Carolina, United States
$14-$14/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail experience and 6 months leadership; flexible schedule including nights/weekends; strong communication, merchandising, multitasking, and training skills.
POS
2mo
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Customer Experience Supervisor I - Deptford Mall
Deptford, New Jersey, United States
$23-$29/hr OnsiteFull Time
Supervises customer service in a retail setting; leads and trains associates; manages checkout processes and scheduling; focuses on sales and service excellence.
Point of Sale, POS, Cash Register
2mo
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Director, Customer Experience
China Grove, North Carolina, United States
$99k-$165k/yr OnsiteFull Time
Experience in operations, analytics, industrial engineering; leadership; strong communication; bachelor's degree or equivalent.
Microsoft Excel, Tableau, SQL, Warehouse Management Systems, Labor Management Systems
1mo
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Customer Success Manager
Greensboro or United States
HybridFull Time
5+ YOE5+ years in customer success, knowledge of supplier onboarding/dynamic discounting/e‑invoicing, strong communication and influencing skills, project management experience, ability to engage C-level executives; Bachelor's degree preferred; 25% travel.
5d
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Customer Service Manager
Thomasville, North Carolina, United States
OnsiteFull Time
Previous cashier or front-end experience, exceptional customer service skills, basic reading and math ability, flexibility in a fast-paced environment, and age 18 or older.
POS
1mo
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Guest Experience Assistant General Manager
Concord or Graham
$25-$30/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma or GED; 3+ years operations/customer service/retail experience and 2+ years leadership; ability to work varied schedule including nights and overnights; background check and drug screen required.
POS
1mo
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Guest Experience Assistant General Manager
Concord, North Carolina, United States
$25-$30/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma or GED (or ability to complete), 3+ years operations/customer service/retail experience, 2+ years leadership, authorized to work in the U.S., background check and drug screen, preferred ServSafe and POS familiarity.
POS
3d
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FT Manager Customer Service (H) (541978)
Greensboro, North Carolina, United States
OnsiteFull Time
Customer service management role in a grocery retail store; the posting does not specify education, certification, or experience requirements.
5d
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Member Experience Team Member
Greensboro, North Carolina, United States
$13/hr OnsitePart Time
Exceptional customer service skills, positive and professional communication, and a high school education preferred. Must support members, handle questions, maintain cleanliness, and manage inventory.
5d
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Wellness Experience Floor Leader
King, North Carolina, United States
$15-$16/hr OnsiteFull Time
Preferred degree or four years of related experience; customer service or sales experience preferred. Requires CPR, first aid, AED, and ASHI certification within 30 days; strong communication and problem-solving skills.
Microsoft Office, Facebook, Instagram
3w
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Customer Service Manager - Aerospace and Defense Manufacturing
Whitsett, North Carolina, United States
OnsiteFull Time
4+ YOE4+ Mgmt4+ years customer service with leadership experience, bachelor\u0002s degree preferred, strong communication, supervisory, problem-solving, planning, and negotiation skills.
Epicor
2w
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Customer Relations Manager (Aircraft Maintenance) 1st Shift - Greensboro
Greensboro, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years aircraft maintenance/customer relations experience (or 4 years), A&P/Repairman/EASA preferred, bachelor’s in aviation helpful; strong customer communication, financial review, and safety debrief skills.
4d
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Client Experience Associate - Hightower Signature Wealth
Greensboro, North Carolina, United States
OnsitePart Time, Temporary
Strong communication, problem-solving, organization, documentation, time management, multitasking, collaboration, initiative, and client service skills required.
FINRA, SIPC
1w
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Full Time Assistant Customer Service Manager
Concord, North Carolina, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED or 1+ years related experience; supervisory skills, strong communication, customer service, and basic computer skills (HT Internet, email, inventory, spreadsheet, word).
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
1mo
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Customer Service Account Manager
Greensboro, North Carolina, United States
$42k-$48k/yr OnsiteFull Time
2+ YOE2+ years call center customer service, 1+ year sales (B2B/B2C), excellent communication, MS Office experience, ability to handle high-volume inbound calls and resolve customer issues.
Microsoft Office
2w
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Customer Service Representative
Winston-Salem, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years customer service or order management experience; high school diploma; strong communication, organization, attention to detail; proficiency with Microsoft Office; ERP/NetSuite experience preferred.
NetSuite, Microsoft Outlook, Microsoft Excel, Microsoft Word
3w
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Customer Service Administrator
Winston-Salem, North Carolina, United States
OnsiteFull Time
Managing customer complaints, RMAs, quotes, invoices, and service documentation; strong communication, independent work, and ability to sit at a computer for extended periods.
QSYS, CRM, Complaint Management Software
2mo
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Customer Facing, Project Manager – North Carolina
Durham or Greensboro or Charlotte or Raleigh
$117k-$183k/yr RemoteFull Time
8+ YOEBachelor’s in a scientific field or equivalent experience; 8+ years in relevant work, including 5+ years customer-facing project management; PMP preferred; travel up to 50%+; strong communication; vendor coordination.
Microsoft Office, MS Project, Smartsheet, Visio, SAP, Maximo
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