1,171 customer experience manager jobs at 493 companies in Troy, MO
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Customer Experience Manager
St. Louis, Missouri, United States
$18/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Experience Lead - Full Time
Chesterfield, Missouri, United States
$17/hr OnsiteFull Time
1+ YOECustomer-service focused retail leader able to support front-end operations, coach associates, handle transactions, resolve customer issues, and work flexible schedules; 1+ years retail experience preferred.
4w
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Customer Experience Director
Saint Louis, Missouri, United States
$125k-$135k/yr OnsiteFull Time
5+ YOEBachelor's degree,5+ years in customer success/account management or related leadership,experience with CRM and executive stakeholders,strong analytical,communication,and negotiation skills,logistics experience preferred.
Salesforce, HubSpot, Microsoft Dynamics
1mo
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FT Customer Experience Coordinator
Des Peres, Missouri, United States
$16-$17/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible availability including nights and weekends; strong communication, merchandising, multi-tasking, and training skills; experience with loyalty/credit programs preferred.
POS
1mo
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Customer Experience Coordinator - St. Peters, MO
St. Peters, Missouri, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, organization, multitasking, high emotional intelligence, ability to work nights/weekends/holidays and in noisy/odorous environments.
1w
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Customer Experience Activation Lead
Creve Coeur, Missouri, United States
$166k-$249k/yr OnsiteFull Time
Bachelor's degree, proven commercial/marketing leadership, experience leading large-scale marketing and commercial activation, P&L understanding, strategic and analytical skills, and ability to drive cross‑functional transformation.
1w
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Customer Experience Activation Lead
Creve Coeur, Missouri, United States
$166k-$249k/yr OnsiteFull Time
Bachelor's degree and proven commercial leadership in marketing/sales; experience leading large-scale marketing/commercial activation, P&L knowledge, strategic and analytical skills, and ability to drive cross-functional transformation.
4w
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Customer Project Manager
Lenexa or St. Louis or Nashville
$86k-$130k/yr HybridFull Time
Bachelor's degree required; project management experience in customer-facing industrial, electrical, or construction environments; strong communication, prioritization, and stakeholder coordination; CAPM/PMP a plus; Microsoft Office/Excel proficiency.
Microsoft Excel, Microsoft Office
3w
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Customer Service Manager
St. Louis, Missouri, United States
HybridFull Time
5+ YOE3+ MgmtBachelor's preferred, HS/GED required; 5+ years customer service experience, 3+ years people leadership; strong communication, escalation management, ERP and metrics experience; Microsoft Excel proficiency.
Microsoft Excel, Microsoft Office, Salesforce
1w
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Customer Operations Manager
Saint Louis, Missouri, United States
$50k/yr OnsiteFull Time
1+ year customer service or operations experience; high school diploma required, bachelor’s preferred; Microsoft Office proficiency; strong communication, leadership, and problem-solving skills.
Microsoft Office
1mo
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ISO Customer Service Manager
St. Louis, Missouri, United States
OnsiteFull Time
5+ YOE2+ MgmtOversee customer service team, ensure high CSAT, manage ticketing/CRM systems, support ISO compliance, 5+ years customer service experience with 2+ years leadership, strong communication and data analysis skills.
Salesforce, Depot Software, TMW, Zendesk, Freshdesk, ServiceNow, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Outlook, Microsoft Teams, Slack, Zoom, Tank Container ERP, depot tracking tools
2d
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Customer Success Manager II (RapidScale)
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yr RemoteFull Time
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
1mo
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Customer Success Manager, Advertising
Mountain View or St. Louis or United States or India or Canada or United Kingdom
$122k-$140k/yr RemoteFull Time
5+ YOEBachelor's preferred; 5+ years professional experience, including 3+ years running media/advertising engagements in a consulting/agency role; experience managing ecommerce marketing budgets (Amazon, Walmart, Kroger, Instacart), advanced Excel, project management, and executive-level communication.
CommerceIQ, Amazon, Walmart, Kroger, Instacart, Microsoft Excel
6d
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Customer Success Manager
St. Louis, Missouri, United States
$50k-$60k/yr OnsiteFull Time
No prior experience required; comprehensive training is provided. Candidates should be proactive, organized, passionate about client service, and comfortable working in a dynamic environment.
Customer relationship management (CRM)
2w
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Customer Success Manager
St. Louis, Missouri, United States
RemoteFull Time
5+ YOERequires 5+ years of B2B enterprise account management, a bachelor's degree in business, marketing, or similar, customer experience expertise, and complex client management skills.
G-Suite, Salesforce, Microsoft Office Suite
1w
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CUSTOMER PROGRAM MANAGER
Chesterfield, Missouri, United States
$115k-$120k/yr OnsiteFull Time
Project management experience, ownership of budget/margin/schedule, customer-facing communication, experience managing or mentoring engineering/design staff, onsite work in St. Louis required.
3mo
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Senior Customer Success Manager
Charlotte or Raleigh or St. Louis
HybridFull Time
5+ YOE5–7 years in customer success or healthcare client-facing roles; data-driven; experience with large health systems; startup experience a plus; proficient with CRM tools; able to travel.
Salesforce, HubSpot, Notion
4w
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Guest Experience Steward
St. Louis, Missouri, United States
$20/hr OnsitePart Time
Lead and supervise event staff, ensure guest safety and policy compliance, de-escalate incidents, complete incident reports, maintain valid St. Louis City/County security license, and be available for nights/weekends/holidays.
radios, internet
1mo
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Financial Experience Officer I
St Louis, Missouri, United States
$17-$25/hr OnsiteFull Time
2+ YOEMinimum 2 years service-delivery experience, cash-handling and technology proficiency, high school diploma required; college degree preferred. Strong communication and member-service skills required.
ITM, ATM
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