851 customer experience manager jobs at 319 companies in Waunakee, WI
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Customer Experience Manager
Janesville or Rockford
$21/hrOnsiteFull Time
BostonFAM: A retail chain selling furniture, mattresses, and home appliances.
Retail customer service management, POS and computer proficiency, strong communication and problem-solving, cash/collections experience, ability to travel between stores and work retail hours.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to work a flexible retail schedule.
Michaels: Retail chain for arts, crafts, and custom framing supplies.
Lead front-end operations and omnichannel processes, manage shrink and safety programs, coach and train sales/cashier teams, assist with inventory and cash reconciliation; retail management experience preferred.
Customer Experience Coordinator (Part-Time) - Madison, WI
Madison, Wisconsin, United States
OnsitePart Time
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software proficiency, strong communication, organization, multitasking, problem-solving, and flexibility for rotating nights, weekends, and holidays.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtFlexible availability including nights/weekends, 1 year retail and 6 months leadership experience, merchandising knowledge, multitasking, communication and training skills.
AbbottNYSE: ABT: Global healthcare technology focused on life-changing medical innovations.
2+ YOEBachelor’s degree in business or related field, or high school diploma/GED with 4 years’ relevant experience; 2+ years with Epic or related systems; U.S. work authorization required.
Epic, ServiceNow, Five9, Calabrio, Microsoft Office, Microsoft Excel
Customer Experience Specialist - Part Time (20-25 Hrs/Wk)
Middleton, Wisconsin, United States
OnsitePart Time
IncredibleBank: Provides retail and commercial banking and online loan services.
1+ YOEPreferred associate degree in finance, accounting, business management, or related field; 1–3 years of bank teller or similar experience; strong math, analytical, communication, critical-thinking, and problem-solving skills.
Customer Experience Supervisor I - West Towne Mall
Madison, Wisconsin, United States
$20-$25/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Supervising store associates to drive sales and customer service, coaching cashiers, managing checkout operations, leveraging POS metrics, and supporting hiring and training processes.
Point of Sale, Mobile Point of Sale, Satellite Registers, iCAP
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
2+ YOE2 years supervisory/manager experience, 2 years sales or customer service, 1 year managing expenses and revenue; customer engagement, performance management, and analytical skills.
Findhelp: Building digital infrastructure for connecting people to social services.
7+ YOEBS/BA or equivalent,7+ years in advanced customer success,people management and hiring experience,excellent communication,ability to engage customer executives; SaaS and healthcare-related experience desired.
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
4+ YOEBachelor's degree or high school diploma/GED with 2 years relevant experience, plus 4+ years in consulting, project-based, or customer experience roles. Requires product management, Agile methods, analytical, and communication skills.
Jaeckle Distributors: Wholesale distributor of flooring and surfacing materials.
5+ YOE5+ years customer service management, call center/queue experience, strong communication, coaching, staffing and process-improvement skills; able to handle escalations and inbound calls.
American Campus Communities: Develops, manages, and owns student housing communities.
2+ YOE2+ MgmtRequires 2 years of leadership experience in student or multifamily housing or a similar industry; bachelor's degree preferred. Skills in leasing, marketing, customer service, budgeting, supervision, and administration.
Flexible Spending Accounts (FSA), Health Savings Account (HSA)
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$90k-$160k/yrHybridFull Time
Roo: Digital marketplace connecting veterinary professionals with animal hospital shifts.
5+ YOERequires 5+ years in veterinary industry, preferably hospital operations, clinical management, or veterinary services. B2B account management or sales experience preferred; CRM, communication, conflict resolution, and organizational skills required.
Heartland Business Systems: Delivers comprehensive IT solutions and technology consulting services.
2+ YOE2+ years in customer success/account management in IT services, associate degree or equivalent, CRM/PSA experience, Microsoft Office proficiency, presentation and relationship-building skills, ability to travel to client sites.
ConnectWise Manage, Salesforce, HubSpot, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
CompassNYSE: COMP: Technology-enabled residential real estate brokerage and agent software platform.
1+ YOE1-2 years customer service, office management, hospitality, or operations experience; strong verbal communication, problem-solving, attention to detail; ability to lift 25 lbs; familiarity with Zendesk, Salesforce, or Confluence a plus.
UnityPoint Health: Operates a network of non-profit hospitals and medical clinics.
High school diploma; greeting and guiding patients, managing paperwork, updating EMR, answering calls, maintaining confidentiality; prior hospital/customer service or clerical experience preferred.
Extreme Engineering Solutions: Designs and manufactures rugged embedded computing for extreme environments.
2+ YOEBachelor's in Business or Associate's plus 2 years office experience; strong critical thinking, organization, communication, Microsoft Office skills, ability to work self-directed, and onsite work from Verona, WI facility.
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOERequires 3–5 years of retail leadership or customer-focused experience, full-time availability, schedule flexibility, computer proficiency, strong communication, composure, organization, and attention to detail.