1,151 customer experience manager jobs at 504 companies in West Bend, WI
2w
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Customer Experience Manager
New Berlin, Wisconsin, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, 5+ years customer service/experience, 2+ years management, strong communication, analytical skills, CRM experience, project management and leadership abilities.
CRM
2mo
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Customer Experience Manager
Richfield, Wisconsin, United States
OnsiteFull Time
5+ YOE2+ MgmtLead and develop customer care and technical support teams; 5+ years in customer service/tech support with 2+ years in management; Bachelor's in communications or business administration (preferred); strong leadership, problem-solving and CRM skills; Salesforce a plus; proficient in MS Office.
CRM (Salesforce), Microsoft Word, Microsoft Excel
3w
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Customer Experience Manager
Oshkosh, Wisconsin, United States
OnsiteFull Time
5+ YOE5+ years customer service leadership experience; bachelor\u0002s preferred; strategic mindset; strong communication, negotiation, and coaching skills; experience with CRM, analytics, and cross-functional collaboration.
CRM, Microsoft Office, analytics tools
1w
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Customer Experience Manager
Beaver Dam, Wisconsin, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to lift 25 pounds.
cash register
1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
2w
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Customer Experience Lead - Full Time
Milwaukee, Wisconsin, United States
$16/hr OnsiteFull Time
1+ YOERetail experience preferred (1+ year), strong customer service and leadership skills, ability to manage front-end operations, flexible to work nights/weekends/holidays.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
4d
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Customer Experience Coordinator
Delafield, Wisconsin, United States
$14-$15/hr OnsiteFull Time
1+ YOERequires 1 year of retail experience and 6 months of leadership experience, flexible availability including nights and weekends, merchandising knowledge, communication, organization, multitasking, and ability to train others.
POS
3w
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Experience Manager
Wauwatosa, Wisconsin, United States
OnsiteFull Time
2+ YOE2+ years retail/beauty management experience; proven retail, financial and people leadership; cosmetology license where required; proficient with Point of Sale and Microsoft Office; strong communication and organizational skills.
Point of Sale, Microsoft Office, Apple devices
2mo
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Digital Customer Experience Lead
Oshkosh, Wisconsin, United States
$119k-$211k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years' experience; B2B e-commerce and CRM expertise; Salesforce cloud experience, IoT/telematics and AI familiarity; integrations, data analysis, and Microsoft Office skills.
Microsoft Office, Microsoft PowerPoint, Microsoft Visio, Microsoft Excel, Salesforce Data Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Commerce Cloud, IoT, ERP, Progressive Web Apps (PWA), LLM orchestration, vector databases, AI Agent frameworks, ITIL
1mo
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Partner Experience Manager II
Maitland or Milwaukee or Boston
$67k-$114k/yr HybridFull Time
2+ YOE2+ years client service/account management experience in SaaS, CDH/TPA or health plan experience preferred; bachelor’s degree or equivalent; strong communication, negotiation, and project implementation skills.
1mo
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Manager, Guest Experience
Milwaukee, Wisconsin, United States
OnsiteFull Time
2+ YOEMinimum 2 years event leadership, bachelor’s degree or equivalent, strong communication and problem-solving, Microsoft Office proficiency, ability to work weekends/evenings/holidays, experience supervising frontline teams.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Titan, ISS 24/7, Ticketmaster One, ABI Mastermind
1mo
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Manager, Guest Experience
Milwaukee, Wisconsin, United States
OnsiteFull Time
2+ YOERequires 2-4 years of event leadership in a public assembly venue, a four-year degree or equivalent experience, strong communication and problem-solving skills, database and Microsoft Office proficiency, and weekend, evening, and holiday availability.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Titan, ISS 24/7, Ticketmaster One, ABI Mastermind
1d
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Customer Experience Center - Senior Director
Waukesha or Milwaukee or United States or North America
OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in customer experience, experiential or brand marketing, executive engagement, or commercial leadership. Requires capability building, cross-functional leadership, journey mapping, content strategy, executive communication, and budget management.
Salesforce, Microsoft Dynamics
1mo
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Salon Customer Experience Specialist - Crossroads S/C
Menomonee Falls, Wisconsin, United States
$12-$15/hr OnsitePart Time
Provide welcoming guest service, manage front desk operations, recommend and sell retail salon products, support appointment scheduling and maintain salon standards.
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6d
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Retail Experience Manager - Menomonee Falls WI
Menomonee Falls, Wisconsin, United States
$55k-$87k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2 years of supervisory or management experience, 2 years of sales or customer service experience, and 1 year managing and reviewing operational expenses and revenue. Retail experience preferred.
1w
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Customer Service Manager
Chilton, Wisconsin, United States
OnsiteFull Time
Manufacturing customer service experience required; supervisory experience preferred. Requires order management knowledge, ERP and Microsoft Office proficiency, communication, problem-solving, data analysis, and leadership skills.
ERP, Microsoft Office
5d
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Customer Account Manager
Franklin, Wisconsin, United States
OnsiteFull Time
3+ YOEThree years of customer service or print experience preferred; bachelor's degree preferred. Requires organization, problem-solving, communication, change management, math, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Client Experience Partner
Pewaukee, Wisconsin, United States
HybridFull Time
2+ YOE2+ years customer success/account management experience, associate degree or equivalent, strong communication, client advocacy, account retention/expansion, presentation and Microsoft Office proficiency.
ConnectWise Manage, Salesforce, HubSpot, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Project Manager
Milwaukee or Wisconsin
$118k-$176k/yr OnsiteFull Time
5+ YOEOn-site in Wisconsin. 4-year degree or equivalent; 5+ years project management/engineering or field/technical experience; familiarity with data center commissioning, drawings/SLD/LVS; PMI or CAPM a plus; able to work on construction sites and lead teams.
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