839 customer experience manager jobs at 391 companies in Wheatland, CA
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Experience Supervisor
West Sacramento, California, United States
OnsiteFull Time
3+ YOE3+ years in heavy-duty dealership/diesel service; knowledge of dealer systems; strong communication and customer service; proficiency in Microsoft Office.
ADP Dealer System, Microsoft Office Suite
2d
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Customer Experience Coordinator - Folsom, CA
Folsom, California, United States
$9-$29/hr OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software knowledge, strong communication, organization, multitasking, emotional intelligence, and rotating night, weekend, and holiday availability.
5d
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FT Customer Experience Coordinator
Rocklin, California, United States
$18-$18/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, one year of retail experience, six months of leadership experience, communication and organizational skills, multitasking ability, and ability to train others.
1mo
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Manager of Member Experience
Sacramento, California, United States
$6k-$8k/mo OnsiteFull Time
Bachelor's degree in a related field, supervisory experience, customer service and budgeting experience, proficiency with membership software and Microsoft Office, ability to work varied schedule, must obtain CPR/AED and First Aid and pass fingerprint/background check.
Microsoft Office Suite, Innosoft Fusion
3mo
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Customer Service Manager
Sacramento, California, United States
$20-$21/hr OnsiteFull Time
Provide excellent customer service, basic computer skills, dependable and friendly, previous work references required; front-end management and register oversight experience preferred.
1w
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Customer Success Manager
El Dorado Hills, California, United States
HybridFull Time
2+ YOERequires 2+ years in Customer Success, Account Management, or similar SaaS role; K-12 software experience; relationship-building, business acumen, communication, presentation, problem-solving, and cross-functional collaboration skills.
SaaS, KEV Academy, KEV University
1mo
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years senior engineering experience, 5+ years managing managers, Bachelor\u0002s degree or equivalent, experience building Quality Engineering CoE, CI/CD and AI-native quality engineering, payments/insurance experience preferred.
.NET, Java, Angular, LLM, RAG
1mo
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's in CS/Engineering or equivalent, 10+ years senior engineering experience, 5+ years managing managers, experience building quality engineering CoE, CI/CD and AI-native quality (LLM/RAG); payments or insurance domain preferred.
.NET, Java, Angular, PHP, LLM, RAG, Graph RAG, CI/CD, Terminal, CLI
3w
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Customer Success Manager
Folsom, California, United States
$80k-$125k/yr OnsiteFull Time
1+ YOECustomer-facing SaaS experience, ability to onboard and train customers, strong communication and analytical skills, familiarity with behavioral health workflows; bachelor\u0002s degree preferred.
Microsoft Office, MS Windows, ZenDesk, HubSpot, Jira, EHR
2d
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Experience Concierge (RXC)
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$90k-$160k/yr HybridFull Time
5+ YOERequires 5+ years in veterinary industry, preferably hospital operations, clinical management, or veterinary services. B2B account management or sales experience preferred; CRM, communication, conflict resolution, and organizational skills required.
HubSpot, CRM
2w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3mo
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Senior Customer Success Manager
Sacramento, California, United States
$110k-$120k/yr HybridFull Time
7+ YOESenior customer-facing role in telecom/broadband with 5+ years in CSM or account management; 3-5 years public sector; strong communication; ITIL/PM experience; based in Sacramento, CA.
ITSM, ITIL, Project Management Software
1mo
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Class Experience Leader
Roseville, California, United States
$21-$28/hr OnsitePart Time
1+ YOEHigh school diploma/GED, 1 year leadership experience, national group fitness or LifePower Yoga certification, fitness and nutrition certification, ability to mentor instructors and engage members.
Facebook
3w
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Customer Development Manager
Benicia or Hayward or Rohnert Park or San Francisco or San Jose or Stockton or West Sacramento
$68k-$80k/yr FieldFull Time
5+ YOEBachelor's in Business/Marketing/Transportation or equivalent, 5+ years sales and customer relationship management experience, strong communication, financial analysis, and sales skills.
4d
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Customer Success Account Manager- Signature - Rocklin, CA
Rocklin or Grass Valley or Yuba City or Granite Bay or Lincoln or Auburn or Oakland
$70k-$123k/yr FieldFull Time
0+ YOE0–4 years in customer success, support, or related customer-facing roles; SMB account management experience; organizational, data-driven, and excellent written communication skills.
UPS DRIVE
3w
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Customer Success Manager
Folsom, California, United States
$80k-$125k/yr OnsiteFull Time
5+ YOEManage post-sale customer lifecycle, lead onboarding/implementation, deliver training, drive retention and growth; requires SaaS implementation experience, strong communication, and product/configuration knowledge.
Microsoft Office, MS Windows, ZenDesk, HubSpot, Jira, EHR
3w
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Customer Development Manager
Hayward or West Sacramento or Stockton or San Jose or Benicia or Rohnert Park or San Francisco
$68k-$80k/yr FieldFull Time
5+ YOEBachelor's degree, 5+ years sales and account management experience, strong communication, problem solving, and financial analysis skills; DOT regulated.
1mo
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Customer Development Manager
United States or Seattle or Portland or San Diego or Sacramento
$124k-$186k/yr RemoteFull Time
4-year degree or equivalent,5+ years CPG sales or sales-support experience,strong analytical and negotiation skills,experience with customer data/systems,Circana knowledge preferred,ability to travel 20%.
Power BI, Salesforce, Circana, Periscope, Albertsons Partner Portal - APP
1mo
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M&A Project Manager, Employee Experience & Productivity
Elk Grove, California, United States
OnsiteFull Time
Experience building and delivering large-scale enterprise and customer technology solutions; able to handle global complexity and scale.
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