1,405 customer experience manager jobs at 601 companies in Wooster, OH
1mo
Save
Mark Applied
Hide
Customer Experience Manager
Richfield or West Des Moines or Chicago or Birmingham
$152k-$193k/yr RemoteFull Time
12+ YOEBachelor's or equivalent, 12+ years customer-facing IT experience, experience driving software adoption, engaging executives and technical leaders, and leading cross-functional teams.
3w
Save
Mark Applied
Hide
Customer Experience Manager
Dover, Ohio, United States
$36k-$46k/yr OnsiteFull Time
2+ YOE2 years retail banking experience; ability to lead and develop branch staff, strong written and verbal communication, ability to process consumer loans, and lift ~40 lbs.
1w
Save
Mark Applied
Hide
Customer Experience Representative
Bedford Heights, Ohio, United States
$22-$24/hr OnsiteFull Time
Bachelor's degree or equivalent experience, strong communication and customer service skills, proficiency with ERP/CRM/order management systems, detail-oriented.
ERP, CRM, order management systems
2w
Save
Mark Applied
Hide
Customer Experience Lead - Full Time
Sheffield Village, Ohio, United States
$14/hr OnsitePart Time
Retail experience preferred (1+ year), strong customer service and leadership skills, ability to manage front-end operations, troubleshoot register issues, and work flexible hours including nights/weekends/holidays.
2mo
Save
Mark Applied
Hide
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
Save
Mark Applied
Hide
Customer Experience Representative - ICS
Akron, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED with 1–2 years customer service or sales experience or a bachelor’s degree; strong communication, multitasking, and customer-centric mindset; ability to manage priorities and maintain composure.
2w
Save
Mark Applied
Hide
Customer Experience Representative - ICS
Akron, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED with 1–2 years customer service or sales experience (or bachelor's degree). Must manage customer orders, schedule pickups/deliveries, communicate status, and resolve issues.
2d
Save
Mark Applied
Hide
Customer Experience Supervisor
Cleveland, Ohio, United States
$60k-$84k/yr OnsiteFull Time
3+ YOERequires 3+ years in heavy-duty dealership or diesel service, dealer business systems knowledge, strong communication and customer service skills, and Microsoft Office Suite proficiency.
ADP Dealer System, Microsoft Office Suite
1mo
Save
Mark Applied
Hide
Customer Experience Supervisor
Brecksville or Wickliffe
HybridFull Time
2+ YOEBachelor's degree, 2+ years supply chain/commercial/customer service experience, leadership experience, proficiency with Microsoft Office and SAP, strong analytical and communication skills.
Microsoft Office, SAP
1w
Save
Mark Applied
Hide
Customer Experience Banker - Brunswick, OH
Brunswick, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma or GED and minimum 1 year customer service experience; cash handling, comfort with digital banking, sales and relationship management skills.
1w
Save
Mark Applied
Hide
Scheduling & Customer Experience Coordinator
Solon, Ohio, United States
$55k-$60k/yr OnsiteFull Time
1+ YOEStrong communication, organization, judgment, and multitasking skills; scheduling or project coordination experience preferred. Moraware or countertop scheduling experience is helpful, but training is available.
Moraware
2mo
Save
Mark Applied
Hide
70230- Part-time Customer Experience Coor
Kent, Ohio, United States
$15-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail experience and 6 months leadership; flexible availability including nights and weekends; merchandising, communication, training, and organizational skills required.
POS
2w
Save
Mark Applied
Hide
Oberlin - Guest Experience Manager
Oberlin, Ohio, United States
HybridFull Time
Supervise and coach front desk staff, manage guest arrival/stay/departure, handle guest recovery, maintain front office operations, and meet security and audit standards.
2mo
Save
Mark Applied
Hide
Customer Program Manager
Westlake, Ohio, United States
OnsiteFull Time
2+ YOEAssociate's or higher; 3-5 years customer service/success experience; project management preferred; strong communication; CRM/ERP familiarity.
Salesforce, ServiceHub, NetSuite, Service Now, Microsoft Office Suite
2w
Save
Mark Applied
Hide
Customer Success Manager
Canton or United States
RemoteFull Time
3+ YOE3+ years in customer success or account management in B2B SaaS; experience with complex accounts, retention and expansion, strong communication, and willingness to travel up to 30%.
ChurnZero, CRM, Case Management Software
1mo
Save
Mark Applied
Hide
Customer Success Manager
Richfield, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years customer success/account management experience (preferably in healthcare/benefits), knowledge of ACA/ERISA/HIPAA, ability to obtain life & health insurance licensure, experience with benefits platforms and CRM.
3d
Save
Mark Applied
Hide
Customer Success Manager, OmniChannel
Cleveland, Ohio, United States
$80k-$100k/yr OnsiteFull Time
4+ YOERequires 4–7 years of account management experience, including 3+ years in account management or customer success focused on enterprise renewals and expansion, plus digital marketing or SaaS platform experience.
BrightEdge
5d
Save
Mark Applied
Hide
Customer Service Manager
Solon, Ohio, United States
OnsiteFull Time
Customer service and warehouse experience required; ability to lift 50 lbs, stand most of an 8-hour day, and work in a fast-paced environment. Distribution, HVAC/plumbing knowledge, forklift, and RF scanner experience preferred.
Enterprise Resource Planning (ERP), RF scanners, Forklift
3w
Save
Mark Applied
Hide
Customer Relationship Manager
Cleveland, Ohio, United States
$54k-$63k/yr HybridFull Time
8+ YOEProvide customer engagement and concierge support, assess/route requests, develop and deliver training, use ITSM and CRM tools; BA/BS+8yr or AA/AS+12yr experience.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft OneNote, Microsoft One Drive, SharePoint, Box, Salesforce, ITSM
1w
Save
Mark Applied
Hide
Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
Explore Jobs