1,230 customer experience manager jobs at 505 companies in Wright City, MO
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Customer Experience Manager
St. Louis, Missouri, United States
$18/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer-service focused retail leader able to support front-end operations, coach associates, handle transactions, resolve customer issues, and work flexible schedules; 1+ years retail experience preferred.
Crossroads Courier: A courier and logistics focused on customer retention, executive relationships, and account growth.
5+ YOEBachelor's degree,5+ years in customer success/account management or related leadership,experience with CRM and executive stakeholders,strong analytical,communication,and negotiation skills,logistics experience preferred.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible availability including nights and weekends; strong communication, merchandising, multi-tasking, and training skills; experience with loyalty/credit programs preferred.
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, organization, multitasking, high emotional intelligence, ability to work nights/weekends/holidays and in noisy/odorous environments.
BayerFrankfurt Stock Exchange: BAYN: Global provider of healthcare medicines and agricultural products.
Bachelor's degree, proven commercial/marketing leadership, experience leading large-scale marketing and commercial activation, P&L understanding, strategic and analytical skills, and ability to drive cross‑functional transformation.
BayerFrankfurt Stock Exchange: BAYN: Global enterprise focused on healthcare and nutrition.
Bachelor's degree and proven commercial leadership in marketing/sales; experience leading large-scale marketing/commercial activation, P&L knowledge, strategic and analytical skills, and ability to drive cross-functional transformation.
Schneider ElectricEuronext Paris: SU: Provider of energy management and industrial automation solutions.
Bachelor's degree required; project management experience in customer-facing industrial, electrical, or construction environments; strong communication, prioritization, and stakeholder coordination; CAPM/PMP a plus; Microsoft Office/Excel proficiency.
Copeland: Provides compression and control solutions for climate technologies.
5+ YOE3+ MgmtBachelor's preferred, HS/GED required; 5+ years customer service experience, 3+ years people leadership; strong communication, escalation management, ERP and metrics experience; Microsoft Excel proficiency.
Sensient TechnologiesNYSE: SXT: Manufacturer of specialty colors, flavors, and ingredient solutions.
5+ YOEBachelor's in Business Admin/Marketing required; 5+ years customer service/sales/business management experience in industrial operations; supervisory experience preferred; training in Export Trade Regulations; strong communication, conflict resolution, and planning skills.
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
1+ year customer service or operations experience; high school diploma required, bachelor’s preferred; Microsoft Office proficiency; strong communication, leadership, and problem-solving skills.
Heniff Transportation: Specialized liquid bulk transportation and logistics service provider.
5+ YOE2+ MgmtOversee customer service team, ensure high CSAT, manage ticketing/CRM systems, support ISO compliance, 5+ years customer service experience with 2+ years leadership, strong communication and data analysis skills.
Salesforce, Depot Software, TMW, Zendesk, Freshdesk, ServiceNow, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Outlook, Microsoft Teams, Slack, Zoom, Tank Container ERP, depot tracking tools
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yrRemoteFull Time
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
Mountain View or St. Louis or United States or India or Canada or United Kingdom
$122k-$140k/yrRemoteFull Time
CommerceIQ: AI-powered platform for e-commerce management and retail optimization.
5+ YOEBachelor's preferred; 5+ years professional experience, including 3+ years running media/advertising engagements in a consulting/agency role; experience managing ecommerce marketing budgets (Amazon, Walmart, Kroger, Instacart), advanced Excel, project management, and executive-level communication.
CommerceIQ, Amazon, Walmart, Kroger, Instacart, Microsoft Excel
DriveCentric: AI-powered CRM platform built for automotive dealerships.
No prior experience required; comprehensive training is provided. Candidates should be proactive, organized, passionate about client service, and comfortable working in a dynamic environment.
Align Production Systems: Designs and manufactures heavy-duty material handling and automation systems.
Project management experience, ownership of budget/margin/schedule, customer-facing communication, experience managing or mentoring engineering/design staff, onsite work in St. Louis required.
Rezilient Health: Provides hybrid virtual and in-person primary healthcare services.
5+ YOE5–7 years in customer success or healthcare client-facing roles; data-driven; experience with large health systems; startup experience a plus; proficient with CRM tools; able to travel.
Columbus Blue Jackets: Professional ice hockey team competing in the National Hockey League.
Lead and supervise event staff, ensure guest safety and policy compliance, de-escalate incidents, complete incident reports, maintain valid St. Louis City/County security license, and be available for nights/weekends/holidays.
Neighbors Credit Union: A member-owned cooperative providing personal and business banking services.
2+ YOEMinimum 2 years service-delivery experience, cash-handling and technology proficiency, high school diploma required; college degree preferred. Strong communication and member-service skills required.