1,534 customer experience operations jobs at 409 companies in Charlotte, NC
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Customer Experience Lead - Full Time
Charlotte, North Carolina, United States
$14/hr OnsiteFull Time, Part Time
Lead front-end operations, deliver excellent customer service, coach associates, handle transactions, resolve customer issues, and maintain merchandising and operational standards.
1w
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Customer Experience Partner
Charlotte or North Carolina
$52k-$65k/yr OnsiteFull Time
3+ YOEHigh school diploma or equivalent required; bachelor's degree preferred. Requires 3–5 years of supply chain or similar experience, shipping operations knowledge, analytical, communication, troubleshooting, and problem-solving skills.
MODS, myMAERSK Supply Chain, Microsoft Office
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Customer Experience Partner
Charlotte, North Carolina, United States
$52k-$65k/yr OnsiteFull Time
3+ YOEHigh school diploma or equivalent required; bachelor's degree preferred. Requires 3–5 years of supply chain or similar experience, shipping operations knowledge, analytical ability, communication, troubleshooting, and problem-solving skills.
MODS, myMAERSK Supply Chain, Microsoft Office
1mo
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Delivery & Customer Experience Specialist
Concord, North Carolina, United States
OnsiteFull Time
Valid driver’s license and acceptable driving record; ability to lift 10–100+ lbs, operate delivery vehicles, perform frequent physical tasks, provide white-glove customer service, and support showroom/warehouse operations.
maps, GPS
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Customer Experience Specialist
Charlotte, North Carolina, United States
HybridFull Time
2+ YOEHigh school/GED,2+ years sales operations or supply chain experience,proficient in SAP,knowledge of order lifecycle,strong analytical and communication skills.
SAP, Electrolux Order Portal
2mo
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Director, Customer Experience
China Grove, North Carolina, United States
$99k-$165k/yr OnsiteFull Time
Experience in operations, analytics, industrial engineering; leadership; strong communication; bachelor's degree or equivalent.
Microsoft Excel, Tableau, SQL, Warehouse Management Systems, Labor Management Systems
3w
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Customer Operations Representative
Charlotte, North Carolina, United States
OnsiteFull Time
Excellent verbal/written communication, self-motivated, able to work with minimal supervision in a fast-paced environment; experience in customer service or sales and transportation industry knowledge preferred.
Transportation Management System (TMS)
2mo
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Customer Experience Supervisor I - Waterside Marketplac
Chesterfield Township, Michigan, United States
$21-$26/hr OnsiteFull Time
Customer service leadership, cashier coaching, HR coordination, store operations, and performance monitoring.
Point of Sale, Mobile POS, POS productivity metrics
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Guest Experience Assistant General Manager
Concord or Graham
$25-$30/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma or GED; 3+ years operations/customer service/retail experience and 2+ years leadership; ability to work varied schedule including nights and overnights; background check and drug screen required.
POS
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Operations Manager
Matthews, North Carolina, United States
$35k-$50k/yr OnsiteFull Time
Strong leadership and customer service skills; experience managing pest control/franchise operations; ability to lift 65 lbs; valid driver’s license.
6d
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Operations Agent
Charlotte, North Carolina, United States
OnsiteFull Time
High school diploma or GED, current driver's license, airport operations experience, basic computer and Microsoft Office proficiency, customer service skills, and ability to work outdoors, lift 50 pounds, and respond to emergencies.
Microsoft Office
3d
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Operations Coordinator
Charlotte, North Carolina, United States
$22/hr OnsiteFull Time, Temporary
Bachelor’s degree or equivalent training and experience; operations, event management, or AV experience; strong communication and customer service skills. Preferred AV, student staff management, and venue experience.
AV systems, sound, projection, lighting
1mo
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Senior Operations Professional
Minneapolis or Charlotte
$21-$29/hr HybridFull Time
1+ YOE1-3 years relevant operations/processing or customer service experience; high school diploma or GED; ability to research and resolve problems, manage multiple priorities, and follow regulatory requirements; strong written/verbal communication.
Microsoft Office, Microsoft Excel, Outlook
1w
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Member Experience Specialist: Morrison YMCA
Charlotte, North Carolina, United States
OnsitePart Time
3+ YOERequires 3+ years in membership growth or fitness, advanced point-of-sale and CRM proficiency, fitness operations or exercise knowledge, collaboration, de-escalation, and training abilities.
CRM, point-of-sale
2w
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Operations Assistant
Huntersville, North Carolina, United States
OnsiteFull Time
Supporting interior designers, driving sales and guest experience, maintaining operational standards, merchandising, order accuracy, and client scheduling.
2w
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Financial Operations Associate
Omaha or Charlotte
$20-$22/hr OnsiteFull Time
0+ YOE0–2+ years in operations, financial services, insurance, banking, administration, compliance, or customer support; strong attention to detail, critical thinking, communication skills, and ability to navigate multiple systems.
2w
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Sr Manager, Airport Customer Experience Administration
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's or equivalent experience; 5 years airline operations experience with 2 years management; finance/planning and auditing experience; strong communication, analytical and leadership skills.
1w
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Operations Supervisor
Charlotte, North Carolina, United States
$80k/yr OnsiteFull Time
5+ YOESupervisory experience with strong leadership, customer service, budgeting, ability to work outdoors, walk an eight-hour shift, proficiency with Microsoft Office/Kronos, valid NC driver's license, and ability to create basic reports.
Microsoft Office, Kronos
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