2w
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Customer Experience Operations Coordinator
Savannah, Georgia, United States
OnsiteFull Time
3+ YOE3-5 years retail operations or customer experience experience; bachelor's degree preferred; advanced Microsoft Excel and PowerPoint; strong project management, analytical, and communication skills.
Microsoft Excel, PowerPoint, Yext
3d
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Director, Customer Experience Operations
Florida, United States
HybridFull Time
10+ YOE10+ years leadership in customer operations or call center management, experience with escalations, vendor management, QBRs, and cross-functional program implementation.
1mo
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Customer Experience Operations Strategist
Boise, Idaho, United States
$65k-$80k/yr HybridFull Time
2+ YOE2+ years in customer service or operations, strong analytical and communication skills, detail-oriented, collaborative, demonstrated AI literacy, experience with ecommerce/retail preferred, ability to support BPO partners and reporting.
1mo
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Customer Experience Strategy & Operations Lead
New York City or San Francisco
$230k-$270k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
Zendesk, Gainsight, Decagon
3w
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Customer Experience & Operations Consultant (Virtual, US)
United States or Canada
$45k-$70k/yr RemoteFull Time
High school diploma or equivalent required; bachelor's preferred. 1 year customer experience/operations preferred. Must be fluent in English with strong communication, problem-solving, and digital technology skills.
3d
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Director, Customer Experience & Subscription Operations
New York, New York, United States
$133k-$150k/yr HybridFull Time
7+ YOE7+ Mgmt7+ years leading customer service or operations teams, 2+ years supporting subscription businesses, experience with customer service platforms, analytics-driven decision making, cross-functional technology implementations; Bachelor's degree preferred.
1w
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Senior Manager, Customer Experience & Operations
New York, New York, United States
$85k-$95k/yr RemoteFull Time
5+ years customer-facing e-commerce experience, direct 3PL management, strong written communication, vendor accountability, familiarity with Shopify/Gorgias/Zendesk, ability to work varied shifts and peak periods.
Shopify, Gorgias, Zendesk
2w
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Customer Experience Representative- Operations
Millburn, New Jersey, United States
$16-$18/hr OnsitePart Time
Retail or stockroom experience preferred; ability to lift up to 40 lbs and perform repetitive motions; attention to detail; flexible schedule with weekend and holiday availability; strong customer-service skills.
2w
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Customer Experience Specialist - Operations
Chesterfield, Missouri, United States
HybridFull Time
0+ YOEBachelor's degree or equivalent, strong communication and problem-solving, familiarity with SAP/Salesforce/Tableau preferred, Microsoft Office proficiency, ability to manage customer relationships, orders, contracts, and travel up to 25%.
SAP, Salesforce, Tableau, Microsoft Office
3w
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Global Customer Experience & Vendor Operations Manager
New York City, New York, United States
$105k-$131k/yr OnsiteFull Time
Experience managing outsourced customer service operations, strong knowledge of contact-center metrics (CSAT, AHT, FCR), vendor collaboration, performance management against KPIs/SLAs, excellent communication and problem-solving skills.
3mo
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Customer Experience Vendor Operations Manager
New York or Birmingham or Miami or Tampa or Cincinnati or Los Angeles
$84k-$126k/yr HybridFull Time
5+ YOE5+ years in contact center or BPO management; experience supervising outsourced partners; strong vendor contract and financial metrics knowledge.
3w
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E-Commerce Operations & Customer Experience Lead
Brookfield, Wisconsin, United States
$52k-$67k/yr OnsiteFull Time
3+ YOE3+ years e-commerce experience, Bachelor's degree or equivalent, hands-on Shopify storefront experience, basic HTML/CSS or no-code tools, SEO and analytics knowledge, strong customer service and leadership skills.
Shopify, Shopify apps, HTML, CSS, no-code tools
2mo
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Operations Experience Manager
Warrenton, Oregon, United States
OnsiteFull Time
2+ YOE1+ MgmtManage store operations, customer service, fulfillment, safety, and people leadership; ensure SOPs, SLAs, and staffing; MOD duties.
1w
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Customer Experience Operations Manager - On-site Cannon Falls, M
Cannon Falls, Minnesota, United States
$95k-$137k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or 10+ years leadership,5+ years customer service/operations experience,5+ years leadership,3+ years continuous improvement experience; strong leadership, problem solving, communication, and coaching skills.
AS400, OnBase, HubSpot CRM
1mo
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Director, Customer Experience Billing Operations (Remote)
Edina, Minnesota, United States
RemoteFull Time
8+ YOE5+ Mgmt8+ years in contact center operations with 5+ years in senior leadership; experience overseeing WFM, QA, training, analytics in healthcare; strong analytical skills; Bachelor's degree required.
Five9, Verint
3w
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Customer Experience & Operations Consultant 3-US Government (Virtual, US)
United States
$55k-$70k/yr RemoteFull Time
Sirva: Global provider of corporate relocation and moving services worldwide.
1+ YOEHigh school diploma or equivalent (college degree preferred); 1+ year global mobility experience; customer experience/business operations experience preferred; fluent English; strong customer service, problem-solving, organization, and digital technology skills.
1mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
3w
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Senior Customer Experience Operations Analyst
United States
$119k-$140k/yr RemoteFull Time
7+ YOE3+ Mgmt7+ years in analytics or operations analytics, 3+ years leading analytics programs; strong SQL, BI, forecasting, workforce planning, statistical analysis, and experience supporting contact centers or CX organizations.
SQL, Mode, Tableau, Sigma, Looker, Power BI, Zendesk, Retool, Snowflake
1mo
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Customer Experience Supervisor
Independence, Ohio, United States
OnsiteFull Time
3+ YOE3+ Mgmt Supervisory experience in customer-facing operations; 3+ years in leadership roles; proficient in Microsoft Office; willing to travel up to 50%.
Microsoft Office
2mo
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Customer Experience Manager
Minneapolis, Minnesota, United States
$15/hr OnsitePart Time
2+ YOESupports store leadership in customer service, operations, and team development. Requires minimum 2 years of management experience and a high school diploma; college experience preferred.
POS, Cash Register
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