2,366 customer experience operations jobs at 609 companies in Houston, TX
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
1mo
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Customer Experience Coordinator
Houston, Texas, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and mentor associates, manage front-end operations, handle customer issues, and support POS/register coverage.
POS
2w
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Customer Experience Lead - Full Time
Texas City, Texas, United States
$16/hr OnsiteFull Time
1+ YOELead front-end operations, deliver excellent customer service, direct associates, troubleshoot transactions, and maintain merchandising; 1+ year retail experience preferred.
3mo
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Customer Experience Colleague (Cashier)
Houston, Texas, United States
OnsitePart Time
Customer service, cash handling, membership services, checkout procedures, and store operations responsibilities.
1mo
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Customer Experience Supervisor
Conroe, Texas, United States
HybridFull Time
Supervisory experience in service/support operations, contact center knowledge, strong verbal/written communication, performance management, coaching, KPI tracking and data analysis.
1mo
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Assistant Manager Customer Experience
Katy, Texas, United States
$48k-$68k/yr OnsiteFull Time
Lead customer service and sales initiatives, recruit and develop talent, manage payroll and training, oversee store operations including pricing, stockroom, receiving and third-party logistics.
3d
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Customer Operations Specialist
Houston, Texas, United States
$16/hr OnsiteFull Time
High school diploma or equivalent; computer data-entry and documentation experience; Microsoft Office proficiency; customer inquiry experience; confidentiality, accuracy, and ability to handle items up to 50 pounds.
Microsoft Office
3d
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Customer Operations Specialist
Houston, Texas, United States
$16/hr OnsiteFull Time
High school diploma or equivalent; computer data-entry experience; Microsoft Office proficiency; inbound customer inquiry experience; confidential data handling; high-volume documentation processing; ability to lift up to 50 pounds.
Microsoft Office
2mo
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Director of Customer Experience
Houston, Texas, United States
HybridFull Time
7+ Mgmt7+ years leadership in industrial distribution or related operations; Bachelor's degree preferred; strong analytics and cross-functional leadership; able to drive multi-location initiatives.
ERP systems, Data analytics tools, Microsoft Excel, Power BI
3w
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Salon Customer Experience Specialist - Fairmont Ctr
Pasadena, Texas, United States
$12-$15/hr OnsitePart Time
Provide welcoming guest service, meet retail sales goals, manage front-desk operations, schedule appointments, handle payments, and support salon team.
FindMore
3w
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Senior Director Customer Care Operations
Houston, Texas, United States
OnsiteFull Time
10+ YOE10+ years leadership in customer care/contact center operations, experience with outsourced/vendor management, contact center metrics, workforce strategies, and transformational change including AI and automation.
1w
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Operations Manager-Must Have Commercial Door Experience
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ years managing departments/operations or projects in service/construction environments; mechanical aptitude, people management, budgeting, project oversight, and customer-facing problem solving.
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1mo
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Customer Experience Specialist
Houston, Texas, United States
$15-$18/hr OnsitePart Time
Customer-service experience preferred; familiarity with Microsoft Word and Excel; reliable transportation required; must be 21+ to support bar operations; flexible rotating availability for 16–35 hours/week.
Microsoft Word, Microsoft Excel
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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System Patient Experience Manager
The Woodlands, Texas, United States
OnsiteFull Time
3+ YOEExperience in service-oriented operations and customer service training, HS/GED (degree preferred), 2–4 years relevant experience, coaching and organizational skills, Microsoft Office proficiency, knowledge of contract administration and budgets.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
5d
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Customer Advocate , VM, Market Operations
Houston, Texas, United States
$19-$21/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-facing experience, valid driver's license, English proficiency, ability to lift 50 pounds and perform prolonged physical activity, and ability to obtain a local notary within 90 days.
Customer tracking system
1mo
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Supervisor - Customer Service Airport Operations
Houston, Texas, United States
$80k-$98k/yr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years in operations or fast-paced environment, experience leading teams, strong communication, conflict resolution, decision-making, and IT proficiency; legally authorized to work in the U.S. without sponsorship.
4d
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Operations Analyst
Houston, Texas, United States
$50k-$55k/yr HybridFull Time
2+ YOERequires 2+ years in contact center, customer support, customer operations, or a similar customer-facing environment; professional English and Spanish fluency; analytical, communication, escalation-management, and problem-solving skills.
Microsoft Excel, Electronic Data Interchange (EDI), AI tools
1w
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Member Experience Associate - Houston
Houston, Texas, United States
$24/hr OnsiteFull Time
Requires frequent lifting, carrying, pushing, and pulling up to 25 pounds; extended standing, bending, kneeling, reaching, and walking; appliance operation; food preparation, cleaning, and safety compliance.
Wi-Fi, printers, dishwashers, blenders, snack carts, knives, kitchen utensils, cleaning chemicals, SequoiaBase
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