1,902 customer experience operations jobs at 567 companies in Phoenix, AZ
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
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Customer Experience Representative
Phoenix, Arizona, United States
$21-$32/hr FieldFull Time
2+ YOEHigh school diploma or GED and two years of transit operations, public-facing customer service, or emergency communication experience. Requires a valid Arizona driver's license and background investigation.
Ticket Vending Machines
1mo
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Customer Experience Agent, Seller
Phoenix, Arizona, United States
$29/hr RemoteFull Time
Weekend availability; seller support experience via email/chat; hands-on knowledge of reseller operations; proactive problem-solving; support tool familiarity; college preferred.
Zendesk, Kustomer, Intercom
2mo
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Manager Customer Experience Center
Phoenix, Arizona, United States
HybridFull Time
8+ YOE3+ MgmtLead contact center operations with 8+ years related experience (or 12 years equivalent), 3+ years supervisory experience, strong knowledge of call center technologies, project management, analytics, and change leadership.
Automatic Call Distributors, Interactive Voice Response, Predictive Dialer, Call Forecast/Staffing Scheduler, CCaaS, Copilot
1mo
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Customer Operations Specialist
Scottsdale, Arizona, United States
OnsiteFull Time
Manage customer accounts, schedule and monitor shipments, communicate updates, and meet operational KPIs; strong communication, organization, multitasking, and problem-solving skills required; high school diploma required.
Microsoft Office, Google Workspace
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Customer Operations Coordinator
Chandler, Arizona, United States
OnsiteFull Time
4+ YOE4+ years in customer operations/account coordination/order management with CRM/ERP experience, strong Microsoft Office skills, excellent communication, organization, and problem-solving.
Microsoft Dynamics, SAP, Oracle, Epicor, NetSuite, Infor, Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM, ERP
1mo
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Customer Operations Specialist
Scottsdale, Arizona, United States
OnsiteFull Time
High school diploma, strong communication, organization, multitasking, customer service, scheduling and load board experience; proficiency with Microsoft Office and Google Workspace; transportation/logistics experience preferred.
Microsoft Office, Google Workspace
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Manager, Customer Success Operations
Sarasota or Overland Park or Scottsdale
HybridFull Time
5+ YOE5+ years in customer success operations/revops or CS strategy in B2B SaaS or managed services; experience owning CS platforms and Salesforce data; strong analytics and operational build-and-run experience.
Velaris, Gainsight, Planhat, ChurnZero, Salesforce
1mo
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Customer Operations Specialist (Fullerton,CA)
Fullerton or Gilbert
$23-$27/hr OnsiteFull Time
2+ YOE2+ years customer service or account management experience (manufacturing preferred); advanced Microsoft Office and NetSuite; EDI and shipping platform experience; strong written/verbal communication and problem-solving skills.
EDI, FedEx, UPS WorldShip, NetSuite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
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Salon Customer Experience Specialist - Promnde@ Casa Grande
Casa Grande, Arizona, United States
$15-$19/hr OnsitePart Time
Deliver exceptional guest service, manage front-desk operations and appointment scheduling, recommend and sell retail products, support inventory and promotions, and meet retail sales goals.
FindMore
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Member Experience Lead
Phoenix, Arizona, United States
OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma/GED required (Bachelor's preferred). 3+ years customer service and 3+ years leading operational teams. CPR certification within 30 days, pass background check, ability to lift 50 lbs, strong communication skills, interest in fitness.
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
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Operations Manager - Customer Success
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOERequires 5+ years of leadership experience in a SaaS or digital marketing environment, strong team management, communication, presentation, analytical, problem-solving, and call-volume planning skills.
business management software
3w
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Service Experience Specialist
Fairfield or Phoenix
$19-$22/hr HybridFull Time
Provide operational and administrative support to financial professionals and clients, process account activities, research and resolve inquiries, and follow policies and procedures.
2w
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Customer Support / Operations Representative 1
Pflugerville or Phoenix
$24-$37/hr HybridFull Time
0+ YOEBachelor's degree or equivalent, 0-3 years supporting senior leaders or teams, strong written/verbal communication, discretion, calendar/travel coordination, and operational support experience.
2mo
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Scottsdale, Arizona, United States
$18/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 18+ years old, minimum 1 year retail/customer-facing or leadership or Amazon experience; preferred experience training others.
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Senior Operations Specialist
Wilmer or Glendale
OnsiteFull Time
1+ YOEHigh school diploma/GED, 1 year operations experience preferred, strong written and oral communication, ability to manage priorities and work with drivers and customers.
21h
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Operations Manager
Tempe, Arizona, United States
OnsiteFull Time
2+ YOE1+ MgmtBachelor's degree or equivalent experience, 2+ years leadership experience, 1+ year multi-department leadership, budgeting, scheduling, training, performance management, communication, and customer-focused operations experience.
ZayZoon
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