7 customer experience program manager jobs at 7 companies in Brattleboro, VT
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Senior Manager, Program Manager- Submarine Imaging Systems (38767)
Northampton, Massachusetts, United States
$133k-$284k/yrOnsiteFull Time
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
12+ YOEManage cross-functional program teams, P&L, schedules and budgets via EVM, ensure compliance (ITAR/EAR), support proposals and customer communications; bachelor’s +12 years (or masters+10 or 16 years experience without degree).
Baystate Health: Provides comprehensive medical services and hospital care in Massachusetts.
3+ YOEBachelor's degree required; 3-5 years management/supervision experience in healthcare with clinical operations; knowledge of practice management, financial systems, revenue cycle, strong communication and customer service skills; outpatient experience preferred.
MycronicNasdaq Stockholm: MYCR: Supplies precision production equipment for the global electronics industry.
Proven leadership of field service teams, operational management of service KPIs and workforce planning, customer escalation resolution, technical-commercial alignment, ServiceMax and MS Office experience; willingness to travel up to 25%.
Guardian Life: Provides life, disability, dental, and vision insurance products.
5+ YOEBachelor's degree and 5+ years marketing experience in financial services; experience with customer engagement, lifecycle, retention and loyalty programs; strong project management and analytics skills.
City of Northampton: A city government department delivering climate action and energy outreach programs for local communities.
1+ YOEConduct community outreach to promote Mass Save programs, build partnerships, support customers, maintain Salesforce records; 1+ year outreach/customer-service or energy experience; strong communication and computer skills.
Microsoft Word, Microsoft Excel, Adobe Acrobat, ArcGIS, Salesforce
Encore Fire Protection: Full-service provider of fire and life safety systems.
2+ YOECoordinate regional service schedules for up to 10 technicians, optimize productivity, provide strong customer service, learn ServiceTrade, and support process improvements; college degree or 2+ years customer service/project coordination experience preferred.
Bensonwood: Designs and manufactures high-performance, prefabricated timber frame homes.
5+ YOE5+ years construction experience, knowledge of construction methods, design and estimating; strong communication, customer service, and organizational skills; bachelor's degree preferred; proficient with Microsoft Excel and Word.