20 customer experience program manager jobs at 18 companies in Vermont
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Partner Program Manager
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for programmable messaging, voice, and email.
5+ YOEBachelor's degree or equivalent experience; 5-8 years in program/project management, customer success, or partner operations; strong project management, communication, documentation, and process-improvement skills.
ALTENEuronext Paris: ATE: Provides engineering and technology consulting services to industrial clients.
5+ YOEBachelor's in engineering,5+ years technical program or project leadership in aerospace/aviation,customer-facing experience,systems engineering or V&V background,knowledge of program planning,scheduling,and risk management;must qualify as a U.S. Person.
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for building customer engagement applications.
5+ YOEBachelor's degree or equivalent experience; 5+ years in program/project management or customer success; strong project management, communication, documentation, and process improvement skills; experience with partner/CRM tech stacks.
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yrRemoteFull Time
Genesys: AI-powered cloud customer experience and contact center software.
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
3+ YOE3–5 years in customer success, account management, or client services in B2B SaaS; experience running training programs; strong written and verbal communication; self-directed and able to manage a large enterprise account.
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia
$104k-$183k/yrRemoteFull Time
Genesys: Provides AI-powered cloud platform for customer and employee experiences.
5+ YOE5+ years in Customer Success or related SaaS roles, strong analytical skills, program and cross-functional leadership, ability to influence, SaaS customer relationship experience, proficiency with Salesforce, Gainsight, and Microsoft Excel.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud
United States or California or Montana or Vermont or Puerto Rico
RemoteFull Time
WorkTango: Employee experience platform for engagement, recognition, and rewards.
7+ YOE3+ Mgmt7+ years sales or client management experience, 3+ years people management, proven metrics-driven customer success programs, Salesforce experience, strong analytical and communication skills; Bachelor's in Business preferred.
Alabama or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Louisiana or Minnesota or Missouri or Montana or New Jersey or New Mexico or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Vermont or Virginia or Wisconsin or Caledonia or United Kingdom or China or Brazil or Asia or South America
RemoteFull Time
Meetings & Incentives Worldwide: Global management of corporate meetings, incentives, and large-scale events.
3+ YOE3+ years meetings/events experience in the travel industry; knowledge of virtual/hybrid events; Cvent preferred; proficiency in Word, Excel, and Outlook; ability to travel ~35% including international; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Cvent, Microsoft Outlook
LB&B Associates: Provides professional facility management, maintenance, and support services.
5+ YOEBachelor's degree preferred; minimum 5 years recent experience managing mechanical maintenance operations for multiple large buildings; strong knowledge of commercial HVAC, electrical, plumbing; proficiency with Microsoft Office, building automation systems and CMMS; leadership and customer-service skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, building automation systems, computerized maintenance management systems, NCMMS
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
10+ YOE8+ Mgmt10+ years job-related experience or 8-10 years management experience; four-year or graduate degree in CS, IT, Business or commensurate experience; experience in customer/account delivery and talent management; ITIL/ITSM familiarity preferred.
Washington or South Carolina or Tennessee or Florida or New Hampshire or New Jersey or Alabama or Georgia or New York or Vermont or Illinois or North Carolina or Virginia or Kentucky or Ohio or West Virginia or Maine or Maryland or Pennsylvania or Massachusetts or Connecticut or Rhode Island or Delaware
$105k-$120k/yrRemoteFull Time
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
5+ YOE5+ years experience in quality/service/deployment/engineering or related fields; U.S. citizenship and legal authorization to work in the U.S.; ability to obtain government security clearance; CompTIA Security+ required within 6 months; bachelor’s degree OR 5+ years relevant experience; strong data analysis, RCA, and customer-facing skills.
United States or Washington or Alaska or Hawaii or Maine or Mississippi or North Dakota or South Dakota or Vermont or West Virginia or Wyoming
$138k-$266k/yrRemoteFull Time
DocuSignNASDAQ: DOCU: Provider of e-signature and intelligent agreement management software.
12+ YOE12+ years engineering or delivery experience, Bachelor's degree or equivalent, 1.5+ years implementing LLMs/GenAI in production, experience with customer-facing POCs, Python/Java/C++, strong communication and security/compliance knowledge.
Docusign MCP Server, Docusign Web Forms, OpenAI, Microsoft CoPilot, Claude, Harvey, Legora, Python, Java, C++
Broomfield or Washington or California or Colorado or Indiana or Michigan or Minnesota or Missouri or New Hampshire or New York or Nevada or Ohio or Pennsylvania or Utah or Vermont or Washington or Wisconsin or Wyoming or British Columbia
$107k-$145k/yrHybridFull Time
Vail ResortsNYSE: MTN: Operates mountain resorts and provides hospitality and leisure services.
5+ YOE5+ years in agile custom software delivery as a Business Analyst/Architect (3+ years senior). Strong requirements, process analysis, stakeholder influence, MS Office/Visio/PowerPoint, Jira, Confluence, .NET concepts, and SQL experience; SOX/PCI familiarity.
Microsoft Office, Microsoft Visio, Microsoft PowerPoint, Jira, Confluence, .NET, SQL
New York or Washington or Virginia or Tennessee or South Carolina or Pennsylvania or Ohio or North Carolina or New Jersey or New Hampshire or Minnesota or Vermont or Michigan or Mississippi or Massachusetts or Maryland or Madison or Louisiana or Kentucky or Oklahoma or Kansas or Indiana or Maine or Illinois or Georgia or Florida or Delaware or Connecticut or Austin or Rhode Island
$118k-$178k/yrHybridFull Time
Zendesk: Provides cloud-based software for customer service and support.
8+ YOE8+ years in customer success or related GTM roles,2+ years AI experience,Bachelor's degree required,experience with adoption/health analytics,program management,and executive stakeholder engagement.
VIP Tires & Service: Provides comprehensive automotive repair services and tire retail in New England.
1+ YOEMinimum 1 year automotive service experience, excellent verbal and written communication, strong organization and time management, ASE C1 required, current valid driver's license, equipment safety certification; two-year college or technical program recommended.
California or Colorado or Idaho or Montana or Utah or Vermont or Wyoming
$21/hrRemoteFull Time, Seasonal
Ski Butlers: Delivering ski and snowboard rentals directly to mountain accommodations.
Call-center or reservations experience preferred; comfortable using multiple computer programs, reliable high-speed internet and quiet home workspace, availability for weekend and holiday shifts.
California or Colorado or Connecticut or Illinois or Maine or Maryland or Minnesota or New York or Oregon or Rhode Island or Vermont or Washington or District of Columbia
$60k-$75k/yrOnsiteFull Time
American Coatings Association: Advocates for the coatings industry and operates recycling programs.
1+ YOE1+ years data-entry/account maintenance experience; strong Salesforce and Microsoft Excel skills; detail-oriented data management, troubleshooting, and customer service; must reside in one of the specified program states.
Salesforce, Microsoft Excel, Microsoft 365, Box.com, FileMaker, Power BI, Tableau, Data Loader, CSV, SQL
1+ YOEHigh school diploma, 1+ years retail/customer-facing experience required; people leadership preferred. Responsible for coaching, merchandising, loyalty programs, and store operational oversight.