853 customer experience program manager jobs at 511 companies in California
4w
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Customer Program Manager
Irvine, California, United States
$133k-$198k/yr OnsiteFull Time
5+ YOETechnical degree,5+ years aerospace/defense customer management experience,program/project leadership,customer engagement,analytical skills,and strong SAP competence.
SAP
4w
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Customer Program Manager - Automotive
Santa Clara, California, United States
$200k-$322k/yr OnsiteFull Time
12+ YOE12+ years program/project management experience in automotive or embedded industry, strong technical/engineering background, BS/MS in Engineering/CS or equivalent, experience with ML/data workflows, global program leadership and OEM customer engagement.
ML Ops, GPU
3mo
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Program Manager, Customer Experience and Insights Team
Hawthorne, California, United States
$74k-$130k/yr OnsiteFull Time
3+ YOE3+ years program management; cross-functional with tech/non-tech; data-driven; AI-enabled workflows; stakeholder management; strong communication; proficient with project tools.
JIRA, Confluence, Asana
2w
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Customer Program Manager
New Hampshire or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California or United States
RemoteFull Time
8+ YOE8+ years relevant experience, bachelor's or equivalent preferred, strong customer-facing, negotiation, project/program and supply chain knowledge, ability to manage complex manufacturing and delivery projects.
MRP
1mo
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Program Manager, Customer Engagement & Community
San Francisco, California, United States
$160k-$240k/yr HybridFull Time
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
Notion, Asana, Airtable, Salesforce
1w
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Senior Customer Program Manager – AI Platform
Santa Clara, California, United States
$200k-$322k/yr OnsiteFull Time
12+ YOE12+ years program management experience in cloud/AI/physical AI industries; strong technical background in hardware/software, excellent communication, and ability to lead global cross-functional programs.
1mo
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Customer Program Manager, Executive Briefing Center
San Francisco or New York City
$255k-$320k/yr HybridFull Time
Experience building/scaling executive briefing programs, executive presence with VP/C-level customers, strong cross-functional operating skills, program measurement and reporting, and a Bachelor's degree or equivalent.
2w
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Customer Solutions Program Manager
Boston or Cambridge or San Francisco
OnsiteFull Time
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
2w
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Senior Program Manager, Customer Delivery
San Francisco, California, United States
RemoteFull Time
3+ years program management experience; exceptional organization, stakeholder communication, cross-functional coordination, and ownership; experience with customer deployments, KPI reporting, and AI tools.
Claude, Epic
3w
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Ethernet Customer Program Manager
Santa Clara or Hillsboro
$161k-$227k/yr OnsiteFull Time
5+ YOEBachelor's in CS/CE/EE,5+ years program/project management in high-tech,experience with large partners,multi-level stakeholder interfacing,PMP preferred,knowledge of Ethernet and PLC/Agile/Waterfall.
Program Life Cycle (PLC), Agile, Waterfall
1d
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Program Manager, Customer Development
Yolo County or West Sacramento
$10k-$11k/mo HybridFull Time
5+ YOERequires five years of related business management experience; bachelor's degree in business, marketing, or related field is desired. Strong leadership, project management, analytical, communication, and customer service skills required.
Customer relationship management (CRM) systems
2mo
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Senior Customer Enablement Program Manager
San Francisco or California or United States
$94k-$161k/yr RemoteFull Time
6+ YOE6+ years technical program and stakeholder management in enterprise technology; experience launching pilots to scale, data-driven reporting, AI/Big Data familiarity preferred, strong communication and enablement expertise.
Databricks Free Edition, Apache Spark, Delta Lake, MLflow
2mo
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Startup Program & Experience Lead
San Francisco or New York
$174k-$205k/yr HybridFull Time
Experience in program management, customer experience, customer success, growth, operations or startup-focused roles; strong organizational and cross-functional skills.
AI tools, Notion
3w
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User Experience and Support Program Manager - USDS
San Jose, California, United States
$88k-$203k/yr OnsiteFull Time
5+ YOEBA/BS,5+ years program management or customer support operations experience in tech/finance/e-commerce/digital payments,proficiency with data analysis and visualization (Excel,Tableau) and Ticketing/CRM,strong communication and escalation experience.
Microsoft Excel, Tableau, Ticketing/CRM systems
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Program Manager
Fremont, California, United States
OnsiteFull Time
3+ YOE3+ years program management experience in electronics-related hardware manufacturing; Bachelor's degree; strong communication and customer service skills; client-facing and management experience preferred; engineering background a plus.
2mo
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Program Manager, Voice of the Customer
San Francisco or New York City or United States
$127k-$269k/yr RemoteFull Time
Proven experience building/running a Voice of the Customer program, background in customer-facing functions (Support preferred), strong analytical and communication skills, fluency with AI workflows, and ability to translate customer data into product priorities.
Figma
2w
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Program Manager
Santa Clara, California, United States
$100k-$189k/yr OnsiteFull Time
4+ YOEBachelor's in technical discipline preferred,4+ years related connector-industry experience,ability to read technical drawings,present to management,perform root cause analysis,and manage customer communication and program budgets.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1d
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Program Manager
Burbank, California, United States
$140k/yr OnsiteFull Time
5+ YOEBachelor’s degree in engineering or business, 5+ years of progressively responsible experience, and program management expertise. Aerospace, Lean, Six Sigma, manufacturing, customer, cost, and schedule experience preferred.
CNC, EVMS, 5S
1w
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Lead Program Manager
Carlsbad or Arlington or Woburn or Denver
$168k-$205k/yr HybridFull Time
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
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