78 customer experience program manager jobs at 55 companies in Cornelius, NC

1d
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Senior Customer Experience Program Manager
Redmond or Atlanta or Charlotte or Dallas or Reston or Mountain View
$120k-$235k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's in CS/Engineering/Data Science/Math/Business or equivalent experience,4+ years program/product/engineering experience,experience with AI/ML and LLM systems,security screening required.
LLMs, RAG, Azure
5d
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
Lincoln Financial
Lincoln FinancialNew York Stock Exchange: LNC: Provides life insurance, annuities, and retirement planning services.
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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PROGRAM MANAGER/PROJECT MANAGER
Charlotte, North Carolina, United States
$110k-$135k/yr HybridFull Time
Tillster
Tillster: Digital ordering and engagement platforms for restaurant chains.
5+ YOE5+ years in project/program management; experience with large multinational customers; strong stakeholder management; Agile/Scrum experience preferred; Bachelor's degree; AI/tech aptitude.
Copilot, OpenAI, Claude, Automation, Analytics, Workflow optimization
3d
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Senior Manager Customer Onboarding
Mooresville, North Carolina, United States
OnsiteFull Time
Lowe's
Lowe'sNYSE: LOW: Operates a chain of retail home improvement and hardware stores.
5+ YOEBachelor's degree or equivalent experience,5+ years in sales/account management/onboarding/customer success,experience with implementations and contract lifecycle,strong cross-functional collaboration and analysis skills.
ePro
1w
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2027 Customer Materials Management Development Program (Begins June 2027)
Charlotte or Pittsburgh or United States
$24-$26/hr HybridFull Time
Wesco
WescoNYSE: WCC: Distributes electrical and industrial products and supply chain solutions.
0+ YOEAssociates degree required (Bachelors preferred), 0-2 years experience, desire for careers in sales/supply chain, proficiency in Microsoft Office and Power BI, strong communication and project skills, ability to travel 25-50%.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Power BI
1mo
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Program Delivery Director
Framingham or New Kensington or Rock Hill or Charlotte or Pittsburgh
$179k-$299k/yr OnsiteFull Time
Re:Build Manufacturing
Re:Build Manufacturing: Provides advanced engineering and US-based contract manufacturing services.
8+ YOEBachelor's in Engineering/Business or equivalent; 8+ years program/operations experience; P&L responsibility ($10M+); product scaling from engineering to production; customer-facing experience; US eligibility per export control; travel up to 25%.
MS Project, Smartsheet, NetSuite, Microsoft Excel, Microsoft PowerPoint, Teams, Slack, SharePoint, SolidWorks, PDM
17h
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Full Time Assistant Customer Service Manager DLT
Belmont, North Carolina, United States
OnsiteFull Time
Harris Teeter
Harris Teeter: Regional supermarket chain operating grocery and fuel stores.
1+ YOEHigh school diploma/GED or 1–3 years related experience; supervisory skills, strong communication, customer service, and basic math; completion of company training programs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
2mo
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Customer Facing, Project Manager – North Carolina
Durham or Greensboro or Charlotte or Raleigh
$117k-$183k/yr RemoteFull Time
Agilent Technologies
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
8+ YOEBachelor’s in a scientific field or equivalent experience; 8+ years in relevant work, including 5+ years customer-facing project management; PMP preferred; travel up to 50%+; strong communication; vendor coordination.
Microsoft Office, MS Project, Smartsheet, Visio, SAP, Maximo
1mo
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Project Manager – Customer Owned Energy Systems
Austin or Nashville or Chicago or Miami or Seattle or Portland or Charlotte or Dallas or Houston or Boston or Philadelphia or Denver
$120k-$160k/yr HybridFull Time
Jacobs
JacobsNYSE: J: Global provider of professional engineering and technical services.
7+ YOEBachelor's in engineering or related, 7+ years as project engineer/manager on energy or utility infrastructure projects, experience managing scope/schedule/budget/risk/quality, EVM/EAC financial experience, strong communication and analytical skills.
Estimate-at-Completion (EAC), Earned Value Management (EVM)
4d
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Customer Service Representative
Charlotte, North Carolina, United States
OnsiteFull Time
Colibri Group
Colibri Group: Provides online licensing and continuing education for regulated professionals.
2+ YOE2+ years program coordination or customer service experience; associate degree or equivalent; strong organization, communication, attention to detail, and ability to manage multiple priorities.
1mo
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Healthcare Customer Project Management - Field based in Charlotte, NC area
Charlotte or North Carolina or South Carolina or United States
$90k-$143k/yr FieldFull Time
Philips
PhilipsEuronext Amsterdam: PHIA: Manufactures medical imaging systems and personal care appliances.
5+ YOEMinimum 5 years project management/IT integration experience in healthcare, bachelor’s degree in clinical/CS/IT/PM or equivalent, PMI certification required, up to 75% travel in market, must reside in Charlotte, NC area, US work authorization required.
4d
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Full Time Assistant Customer Service Manager in CHARLOTTE, NORTH CAROLINA, STORE 003 - BEREWICK
Charlotte, North Carolina, United States
OnsiteFull Time
Harris Teeter
Harris TeeterNYSE: KR: Operates a regional chain of grocery stores and pharmacies.
1+ YOESupervisory experience managing front-end teams, high school diploma or GED or 1–3 years related experience, strong communication, math and computer skills, completion of company training programs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
2w
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Project Manager - Overhaul - Mobility Customer Services
Lexington, North Carolina, United States
$91k-$123k/yr HybridFull Time
Siemens
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
Bachelor’s degree or equivalent experience, experience leading contract negotiations, rolling stock maintenance knowledge, SAP or Maximo experience, Lean/continuous improvement, strong communication, willingness to travel ~25% and work in non-climate-controlled environments.
SAP, Maximo
3w
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Customer Account Project Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
SEE
SEENYSE: SEE: Global provider of food and protective packaging solutions.
Degree in animal/meat/food/packaging science, customer-facing experience, project and technical aptitude, strong communication, ability to work independently and travel frequently.
2mo
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Management Training Program
Harrisburg, North Carolina, United States
OnsiteFull Time
Express Oil Change & Tire Engineers
Express Oil Change & Tire Engineers: Quick oil changes and comprehensive automotive repair services.
Store management trainee with customer service and leadership potential; no specific experience required.
2mo
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Restoration Manager
Mint Hill, North Carolina, United States
OnsiteFull Time
SERVPRO Franchise
SERVPRO Franchise: Provides emergency cleanup and restoration services for property damage.
Experience managing restoration projects, coordinating crews, and ensuring safety and quality. Strong customer communication and budget management.
1mo
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Production Manager
Concord or Charlotte or South Carolina or North Carolina or Georgia or Tennessee or Virginia or Louisiana or Florida
OnsiteFull Time
Bonitz
Bonitz: Specialty trade contractor for commercial flooring, ceilings, and cladding.
8+ YOE8+ years commercial construction project management experience; proven leadership managing large teams; strong safety, budgeting, scheduling, and customer-relations skills; proficiency with Microsoft Dynamics 365 (D365), UKG HRIS, and Microsoft Office.
Microsoft Dynamics 365 (D365), UKG HRIS, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Office 365
1w
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Senior Events Manager
Charlotte, North Carolina, United States
$77k-$99k/yr OnsiteFull Time
Marriott International
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
2+ YOE2 years event management experience or a 2-year hospitality/business degree (no experience required if degree held); strong customer service, budgeting, and problem-solving skills.
1w
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Project Manager Equipment
Charlotte or Atlanta or West Columbia or Nashville or Greenville or Memphis or Birmingham
$65k-$94k/yr HybridFull Time
Trane Technologies
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
2+ YOE2+ years project or equipment experience (or 4+ years), associate degree or equivalent, HVAC familiarity preferred, strong communication, customer service, problem solving, schedule and budget management skills.

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