187 customer experience program manager jobs at 123 companies in Dunwoody, GA
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Principal Customer Experience Program Manager
Redmond or Atlanta
$143k-$275k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
6+ YOEBachelor's degree or equivalent experience plus 6+ years in engineering, technical program management, data analysis, or product development. Requires security screening; coding experience preferred.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Spectra Aerospace & Defense: Designing and manufacturing rugged electronics for aerospace and defense.
10+ YOE10+ years program/operations management experience in aerospace and defense, MS/BS preferred, PMP preferred, experience with MS Project, IMS, EVM, customer-facing program management, schedule and budget control, and up to 25% travel.
Microsoft Project, Integrated Master Schedule (IMS), Earned Value Measurement (EVM)
Transportation Consumer Relations Program Manager, Customer Delivery Excellence (CDE)
Tempe or Nashville or Bellevue or Atlanta
$50k-$97k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOEBachelor's degree or equivalent, 2+ years program/project management, intermediate Excel, SQL preferred, 3+ years operations/customer-facing experience, strong communication and critical thinking.
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
5+ YOEBachelor’s degree in a relevant field and 5+ years in product, services, project/program management, or global operations; complex hardware/software, customer-facing experience required.
HPNYSE: HPQ: Manufacturer of personal computers, printers, and imaging devices.
7+ YOEBachelor’s degree and 7–10 years in product, services, project/program management, or global operations; advanced degree may reduce experience requirement. Global customer-facing hardware/software experience required.
Microsoft Project, Monday.com, CRM, SDLC, Agile, Waterfall, Six Sigma
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
7+ YOEBachelor’s degree and 7–10 years in product, services, project/program management, or global operations; global customer-facing hardware/software experience required. PMP and Agile or Lean/Six Sigma preferred.
Microsoft Project, Monday.com, CRM, service management systems, Agile, Waterfall, Systems Development Lifecycle (SDLC), Six Sigma
KUKA: Provides industrial robots and automated logistics and production systems.
5+ YOE3+ Mgmt5+ years project management experience, 3+ years leading cross-functional teams, BS/BA in engineering, knowledge of warehouse & distribution, client relationship and escalation management; PMP/Scrum certifications desirable.
Nexus Cognitive: Managed data platform for enterprise AI and analytics.
5+ YOE5+ years in technical program management; experience with data platforms, cloud migration, or enterprise software; proficient with Jira/Asana/MS Project; PMP/Agile preferred; strong communication; customer-facing delivery.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
10+ YOE5+ MgmtBachelor's degree and 10+ years in federal programs, energy services, infrastructure, or government contracting; 5+ years leading complex programs; federal customer, contracting, and energy initiative experience required.
Distributed Energy Resources (DER), Solar PV, Battery Energy Storage Systems (BESS), Microgrids, CHP, Honeywell Forge
Rockdale County: Provides municipal services and local government administration for residents.
1+ YOE1+ MgmtBachelor's degree in related field, 1 year recreation programming experience, 1 year supervisory or coordination experience, valid Georgia driver license, knowledge of program planning, budget administration, and customer service.
Hall County Government: Provides public safety and municipal services for the community.
1+ YOEOne to three years of organized recreation programming and administrative experience; bachelor's degree in recreation preferred. Requires Class I driver's license, CPR/AED certification, and customer service, sports, and field maintenance skills.
Outreach: AI platform for sales engagement and revenue intelligence
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5-6 years customer success or SaaS experience; deep MuleSoft Anypoint Platform expertise and multiple MuleSoft certifications; strong executive communication, program management, and strategic account leadership skills.
MuleSoft Anypoint Platform, CloudHub, Runtime Fabric, MuleSoft RPA, Salesforce, Salesforce Connector, Composer, Data Cloud, SAP, Oracle, Workday, ServiceNow, AI tools
Evident: Provides automated third-party risk and identity verification platforms.
2+ YOE2+ years in Commercial Insurance; experience in product/project management; leadership of operational teams; strong CI QA for insurance certificates; customer-facing and cross-functional collaboration.
Operations Manager-Managing Project Managers-Door, Frames, & Hardware Experience is a Plus
Atlanta, Georgia, United States
OnsiteFull Time
DH Pace: Sells and services commercial and residential door systems.
3+ YOEManage teams and projects in door/frame/hardware construction, 3+ years managerial experience, bachelor\u0002s preferred, technical aptitude, strong customer service and project management skills.