24 customer experience program manager jobs at 20 companies in East Lansing, MI
2mo
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JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
ITIL, ITSM, BI, analytics
1mo
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Customer Technical Program Manager, Vehicle OS
Ann Arbor, Michigan, United States
$160k-$250k/yr OnsiteFull Time
5+ YOE5+ years technical program management in automotive, strong customer-facing experience with OEMs, ability to coordinate cross-team delivery, technical depth to assess feasibility, and program governance experience.
ASPICE, ISO 26262, AUTOSAR
3w
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Customer Program Manager
Burton, Michigan, United States
HybridFull Time
5+ YOEBachelor's in supply chain or related or equivalent experience, 5+ years in supply chain/operations/program management, Excel and Power BI proficiency, Epicor Prophet 21 experience preferred, VMI/Kanban experience, analytical and communication skills.
Microsoft Excel, Power BI, Epicor Prophet 21 (P21)
2d
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Program Manager Manufacturing
Jackson, Michigan, United States
OnsiteFull Time
5+ YOEBachelor’s degree preferred; 5+ years of program or project management experience in manufacturing or a technical environment; project management tools, leadership, customer-facing skills, and U.S. work eligibility required.
project management tools, reporting systems, PMP, Lean, Six Sigma, Health Savings Account (HSA), Flexible Spending Account (FSA)
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2w
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Program Manager, Key Accounts - Michiana
Grand Rapids or Kalamazoo or Battle Creek or Holland
HybridFull Time
2+ YOEBachelor's in Sales/Marketing/Business or HS+4yrs relevant experience; 2 years relationship management in waste/environmental services; B2B/field sales experience preferred; strong customer service and account management skills.
Prospect and Customer Database, Proposal Program, Pricing Tools
1w
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Project Manager Specialist
Detroit or Farmington Hills or Tullahoma or Bingham Farms or United States or United Kingdom or Germany or Japan
$155k-$195k/yr OnsiteFull Time
7+ YOEEngineering degree and 7–10 years of engineering experience, including at least 5 years in project management. Requires multidisciplinary leadership, technical competence, risk management, communication, and customer management.
Personal Protective Equipment (PPE)
2mo
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Project Manager
Battle Creek or Portage
OnsiteFull Time
5+ YOEFive years of project management experience in automation/control projects; PMI training/PMP; MS Project/GANTT proficiency; strong customer service and communication skills.
MS Project, GANTT charts
4d
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Project Manager-D - Electrical Testing & Maintenance
Wixom, Michigan, United States
$45-$65/hr OnsiteFull Time
Bachelor’s degree in a related field or equivalent experience, NETA testing knowledge, electrical testing experience, blueprint and schematic interpretation, communication, organization, customer service, and project cost management skills.
MCC, Microsoft Excel
2w
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Convention Services Manager
Ann Arbor, Michigan, United States
OnsiteFull Time
Prior hospitality experience or bachelor's in hospitality, proficiency with Microsoft Windows and Microsoft Office, experience with Opera helpful, strong communication, math, customer-service and teamwork skills.
Microsoft Windows, Microsoft Office, Opera
2mo
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Assistant Manager
Brighton or Fowlerville
OnsiteFull Time
High school diploma or GED; retail experience; supervisory training; strong communication and customer service skills; familiarity with store operations and programs.
2mo
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Manager Trainee
Battle Creek, Michigan, United States
$17/hr OnsiteFull Time
Paid, full-time training program to develop management skills; strong customer service and leadership potential; advancement opportunities.
3w
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Management Trainee Program
Lansing, Michigan, United States
OnsiteFull Time
Retail experience or training, customer service and sales skills, ability to operate a vehicle and travel, lift 50 lbs, flexible schedule, communication and leadership potential.
3w
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Management Trainee Program
Lansing, Michigan, United States
OnsiteFull Time
Retail sales and leadership development role; requires customer service, cash handling, merchandising, ability to lift 50 lbs, ability to travel between stores, and relevant retail experience or education.
1w
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Project Coordinator
Michigan Center, Michigan, United States
OnsiteFull Time
Support project managers with data management, invoicing, timecard verification, customer communication, scheduling, and change order management; familiarity with ADP, Salesforce, DASH, Sage, TimberScan, Coupa preferred.
ADP, Salesforce, DASH, Sage, TimberScan, Coupa
1mo
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Community Manager/Service Technician
Portland, Michigan, United States
OnsitePart Time
High school diploma/GED, valid driver\u0002s license and insurance, customer-service and leasing experience, ability to lead staff, familiarity with affordable housing programs and fair housing preferred, OSHA10 training.
Microsoft Office
1d
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Events & Special Projects Intern
Lansing, Michigan, United States
$3k-$6k/mo OnsiteMultiple Commitments Available
Strong project management, organization, communication, customer service, Microsoft Office proficiency, multitasking, teamwork, and ability to lift 50 pounds; event coordination preferred.
Microsoft Office
4d
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Implementation Leader
Brighton, Michigan, United States
$70k-$115k/yr FieldFull Time
2+ YOERequires 2+ years of manufacturing experience with a bachelor's degree, or 3+ years in manufacturing with ERP/MES experience; strong customer communication, implementation, training, and travel availability required.
ERP, MES, AI
3d
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Pre-Sales Implementation Specialist
Eagan or Frisco or Ann Arbor
$151k-$280k/yr RemoteFull Time
Experience in sales support, customer success, revenue operations, or trial coordination; strong project coordination, Excel, reporting, usage-data analysis, communication, and organizational skills.
Microsoft Excel, PowerPoint, SAP, MyAccount
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